1 Barrack Square, Perth Central Business District, WA 6000 Perth, Australia
#7 of 97 hotels in Perth
Guests' ChoiceBased on 3593 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
9.0
Staff
9.2
Value for money
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 22, 2024
Stephen
Australia2 things stood out, firstly we couldn't switch our bathroom lights out, this disturbed our sleep, I told the front desk and it was fixed only to fail again just before sleep, secondly the bar staff at Level 18 didn't seem to want to serve me, it was a busy Friday, but I was standing right in front of the bar staff guy!
Front desk staff were excellent, modern bright room and hotel interior, breakfast was very good, location is excellent!
Stayed in May 2024
Reviewed: May 22, 2024
Angela
AustraliaI really enjoyed how humble and kind the staff were. I love how modern and clean the hotel is. I was amazed with the room service meals and drinks. They were very tasty and enjoyable. They were the best room service meals I have ever had. I love the location too, it's nice to go for a walk along the river and in the Elizabeth Quay area. The overall price was good value. The rooms are lovely with plenty of storage areas, and I enjoyed watching movies. It was beautiful to have such a great view of the river 😀
Stayed in May 2024
Reviewed: May 20, 2024
Karie
AustraliaNothing
Location was excellent, Rooms were very spacious and beautiful.
Stayed in May 2024
Reviewed: May 19, 2024
Louisa
AustraliaNot applicable
Convenient location, great staff.
Stayed in May 2024
Reviewed: May 18, 2024
Brett
AustraliaGreat clean modern rooms
Stayed in May 2024
Reviewed: May 18, 2024
Daniel
AustraliaPool was colder then expected. Felt the 18 floor reateraunt menu was abit over priced and had limited options.
Room was clean& comfy. Resteraunt on level 2 was really nice and the food was great.
Stayed in May 2024
Reviewed: May 17, 2024
Steven
AustraliaThe movies could be free or cheaper and maybe add snacks to the bar for families with kids.
The beautiful, ambient rooms. Convenient location. Beautiful scenery. Facilties are great. And lovely pool. Food is very good. And a great rooftop bar with very friendly staff and great service. Kids love the hotel!
Stayed in May 2024
Reviewed: May 16, 2024
Gingram
United KingdomGreat view, staff very helpful
Stayed in May 2024
Reviewed: May 16, 2024
Lee
AustraliaGreat location, very good breakfast, Nice top floor bar with decent food.
Stayed in April 2024
Reviewed: May 15, 2024
Damian
AustraliaRoof top bar great hotel feature, staff friendly and helpful, location excellent for a Perth holiday
Stayed in April 2024
Reviewed: May 14, 2024
Louise
United Kingdompillows were too soft for me and didn't help with sleeping.
fantastic location and amazing views.
Stayed in May 2024
Reviewed: May 14, 2024
Tiffany
AustraliaI can’t fault anything. I did think the room would be bigger but other than that nothing!
The buffet breakfast was a hit ! Absolutely great food and loved the view! The view from the room was great too, and the room was very clean which was great! Staff were incredibly lovely and helpful.
Stayed in May 2024
Reviewed: May 12, 2024
Jodi
AustraliaGreat location, room very well presented
Stayed in May 2024
Reviewed: May 12, 2024
Susie
AustraliaGreat position on waterfront…walking distance to many attractions and restaurants
Stayed in May 2024
Reviewed: May 11, 2024
Samantha
Australia24 hour room service would be useful.
Breakfast was amazing, all staff friendly and helpful .
Stayed in May 2024
Reviewed: May 11, 2024
Sue
AustraliaThe location was perfect at Elizabeth Quay with easy access to transport and CBD, the free Perth CAT bus stop being close by. We had great views of the Swan river from our corner room which had windows on two sides. The restaurant was very good and the staff helpful and friendly. Our stay was very comfortable and we would stay again.
Stayed in May 2024
Reviewed: May 5, 2024
Mark
AustraliaThere was nothing we didn't like about this property. It exceeded all expectations.
Location
Stayed in April 2024
Reviewed: May 2, 2024
Giuseppina
AustraliaThe beds were a bit hard
Every thing was great and supplied
Stayed in April 2024
Reviewed: May 2, 2024
Jackie
AustraliaAbsolutely nothing, but I would of liked to stay longer. No negatives.
Lovely room, very comfortable and clean. Great view of river. Loved the bathroom and we had great facilities. Definately come back here.
Stayed in April 2024
Reviewed: May 2, 2024
Serena
AustraliaRooms a little small
Great location, new modern clean rooms and friendly staff, great food!
Stayed in April 2024
Reviewed: May 2, 2024
Joshua
AustraliaThe food in the breakfast. Some of it was bad
Everything, staff were great.
Stayed in April 2024
Reviewed: May 1, 2024
Maria
AustraliaNothing
Location was fabulous looking over the Swan River. Beautifully presented. Comfy bed.
Stayed in April 2024
Reviewed: May 1, 2024
Janice
AustraliaThe towels were hard and smelled of cooking. The restaurant was closed
The location and the view
Stayed in April 2024
Reviewed: April 30, 2024
Adam
AustraliaLocation
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content