As our room was downstairs we didn’t discover reception so never really saw a staff member other than housekeeping. That said everything went very smoothly so it did not matter.

Stylish boutique hotel in a great location

Stayed in April 2024

info for tv procedure, electric points for tablets, phones,a short info explain sheet, would have been helpful.

no breakfast

Stayed in April 2024

Nothing - will always stay there when in Sydney

Friendly, accommodating staff, beautiful, quiet rooms with very comfortable beds. The hotel is in close proximity to transport, cafes, restaurants. The CBD is a short train ride away for access to Art Galleries, Theatres, shopping, more restaurants and Sydney Harbour.

Stayed in April 2024

Slightly odd/damp smell on entering property (it had just rained that day, I have since read reviews that mention it is related to the cleaning agent that doesn't damage heritage properties), but this was not in the room. The bed was not as comfy as I had hoped, I did not have the best sleep. Wish there was an actual quilt cover over the quilt. There was a sheet, then a bare quilt, then another sheet. Unfortunately it would separate as we slept. It would be nice to have more hanging/drawer space for clothes in the main room (the wall kitchenette takes a lot of the space), and also enough space for both towels and the floor mat (which got soaked) in the bathroom. The TV did not have the option to cast shows onto the screen (though I would not expect a boutique hotel to necessarily have this function). This isn't related to the accomodation, but make sure to make a restaurant booking well in advance, as the good places don't have much space for walk ins during peak nights - and this is a great area to go out and eat!

My travelling companion really appreciated how friendly and helpful the staff were - in the end this is invaluable for a good stay! After hours check in was seamless. Shower was nice and hot, with a good pressure (though water did pool on the floor of the shower, rather than draining easily). The soap etc. smelled lovely. The plug points on the bed wall did not work, but then we discovered the many plugs on the bed, and in the kitchenette cabinet (many more plug points than at other properties). Great kitchenette if you need it - we did not. Spacious room, though hanging space was limited, as below. Very conveniently located for the needs of our trip.

Stayed in April 2024

none

Lovely boutique hotel. Clean, compact, with nice touches such as cutlery and high quality toiletries. The location is perfect

Stayed in May 2024

The staff is very nice. The location of the hotel is convenient to travel. The service is sweet. I like it.

Stayed in May 2024

Staff were so so helpful. Gorgeous & so quiet. Great location!

Stayed in April 2024

The location is fabulous. Easy walking distance to museums, galleries and tourist icons.

Stayed in May 2024

The decor is odd.

The rating says it all. Very clean, comfy and quite though in a central, busy area. Safe and secure. Will stay again.

Stayed in May 2024

Location, ease of access, and friendliness of the staff. They let us lock our stuff in the front parlor so we could explore the area before departing which was amazing.

Stayed in May 2024

Great decor. Comfy bed. Easy checkin

Stayed in May 2024

Minor points - the bathroom was perfectly functional but quite small. Our room opened directly out onto the lovely shared courtyard, which meant it didn't feel super private when we had the shutters open.

Fantastic location, comfortable room, helpful, responsive and friendly staff. We loved the proximity to transport links, and enjoyed Darlo Bar across the street, where they serve excellent Thai food.

Stayed in May 2024

Nothing really. It is worth noting that there are stairs because it is a terrace so lugging suitcases could be a bit of an effort for some rooms.

I have stayed at the hotel three times, and in three different room types. I absolutely love it. The location is perfect for me for where I need to be for work, it is close to restaurants etc... Most of all the rooms are more than comfortable with the perfect amount of amenities for an overnight stay. The afterhours check-in is a breeze.

Stayed in May 2024

The location of this property is fantastic. It is close to everything but also in a quiet location. It has been tastefully decorated and is comfortable and has all the necessary modern conveniences.

Stayed in April 2024

We had to carry our luggage up a flight and a half of stairs. After a long day of travel, this was no fun, but we also knew we booked a boutique hotel in an older building! Definitely wouldn't deter me from staying again or recommending the hotel to others, but some people would need to know this prior to booking.

Loved our stay at Medusa Hotel Sydney! The room was spacious and well designed, the amenities (mini bar, soaps & shampoos) were high end, and the location was great for nearby cafes, bars, thrift shops, and a scenic walk to the botanical gardens and opera house. We had to check in a little later in the evening--after my plane touched down in Sydney, I was pleased to receive a text with all the information I needed to get into our room after hours.

Stayed in April 2024

nothing

great location

Stayed in April 2024

tiles in the shower bit mouldy

great value funky boutique place to stay

Stayed in April 2024

A little more survive

Close to the sights we wanted to see

Stayed in April 2024

Was expecting a different room. Received one smaller and on an upper floor

Stayed in April 2024

A truly fab place great location and an interesting fit out. Staff were very friendly and helpful..

Stayed in March 2024

Some stains left on the bed sheets and ants in the bathroom

Great location with lots of restaurants near by and the staff was very friendly! Also, the price for staying in the room was quite reasonable.

Stayed in March 2024

Super friendly & helpful staff Great location

Stayed in April 2024

Clean and nice hotel. Room access to atrium and in-room small kitchen, handy for breakfast.

Stayed in April 2024

A bit far off of downtown. But I knew that when I booked it.

Cute hotel, was comfortable and clean. We were given a chocolate bunny and champagne for Easter which was a nice touch!

Stayed in March 2024