Golden Sands, Bulgaria
Positive section of review
Stews were excellent, chef was clearly an expert in those. Overall also the best all inclusive food I have had. Male bartender was also higly professional, very polite and tentative. As a Finnish, private sauna was really nice touch. We were staying on off-season, so it was free for prior notice once a day (30min). Jacuzzi was also included in the reservation. Free beach area was really near.
Negative section of review
The AC was central unit, so the cooling was not the best.
Stara Zagora, Bulgaria
Positive section of review
Very clean, quiet and comfortable room. The location is right in the center of town. The staff is friendly and professional. Not a negative but the hotel is in a green zone that allows paid parking for up to 3 hours. We were there during the holidays but I'm not sure what you do during week days if you have a car.
Sofia, Bulgaria
Positive section of review
- Great location in the center on the city, easy to walk anywhere or take the public transport - very good beds - new, spacious bathroom (see negative points below) - clean, spacious room - balcony in the room
Negative section of review
- the shower was leaking and it took two visits in two days by the plumber to get it fixed (!) - no hot water in the room for 2 days during the stay. No advance advice of this by the management of the hotel. Only excuse was “we cannot do anything about it..” (!). No offer of reimbursement or not even an apology by the management. Very bad guest experience management. - 77 steps to the 3rd floor room: tough if one has a heavy luggage! - the balcony did not have any furniture: would need a small table and 2 chairs - the finishings of the staircase and entrances to floors not fully completed ( eg. unfitted carpets, ..)
Krumovgrad, Bulgaria
Positive section of review
A great apartment! Super clean. Super comfortable. A great host. Great view from the deck. A really sweet spot. Thank you!
Sofia, Bulgaria
Positive section of review
Great value for money for a short stay if you want to be close to the Business Park Sofia.
Plovdiv, Bulgaria
Positive section of review
location, breakfast but mainly the receptionist Borislav, made our stay perfect
Negative section of review
more tourist information in the reception
Ruse, Bulgaria
Positive section of review
The location is great.
Sofia, Bulgaria
Positive section of review
The free parking.
Negative section of review
Very disappointed with Novotel here. Not a very clean room, significantly small beds, no minibar, mediocre room service food and a very poor breakfast containing the cheapest salami, ham and cheese selection, cheapest frozen dishes , very low quality sausages, there's no such thing as fresh juice, it's only a diluted concentrate of different aromas and extremely, extremely poor coffee. If you want to drink the worst coffee in Sofia, this is the place to be. Not to mention, no window that could be opened, and the vent that was introducing fresh air inside the room was extremely dirty and full of dust, like it hasn't been cleaned in ages. It was my first time here and definitely my last!
Sofia, Bulgaria
Positive section of review
The room was OK
Negative section of review
The air condition wasn’t working Was very uncomfortable and and hot Night
Ruse, Bulgaria
Positive section of review
Best lacation
Negative section of review
nothing