Reviews of Escale Oceania Marseille Vieux Port
5, La Canebière, 13001 Marseille, France
#29 of 108 hotels in Marseille
Guests' ChoiceReview Score
Based on 206 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
9.6
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Facilities
8.0
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Staff
8.8
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Value for money
7.9
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Free Wifi
7.9
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Reviewed: June 8, 2024
Joao
China7 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Superior Double Room with Old Port Side View
- • Stayed 5 nights
They try to exaggerate the view of the marine on the website, but that is unfortunately expected.
Stayed in April 2024
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Reviewed: June 4, 2024
Sue
Australia26 Reviews5 helpful votes9.0“Great for a short stay in Marseille.”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was very limited
Great location for exploring the old port. Quiet room with a view of the port area and spacious.
Stayed in May 2024
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Reviewed: June 3, 2024
Jonathan
France54 Reviews8 helpful votes7.0“For hikers not for holidays…”- • Leisure trip
- • Couple
- • Superior Double Room with Old Port Side View
- • Stayed 2 nights
- • Submitted from a mobile device
Bad noise outside, tramps & rubbish right outside entrance! Bad car parking!
Leaving it
Stayed in June 2024
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Reviewed: June 2, 2024
Edward
United Kingdom12 Reviews1 helpful vote8.0“Very well placed for the Old Port.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Old Port Side View
- • Stayed 3 nights
On arrival there was no chair in the room despite a photo in their publicity material showing a comfortable modern armchair. However, on request, a chair was delivered to the room.
Very pleasant anf helpful staff. Enjoyable breakfast experience
Stayed in May 2024
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Reviewed: June 1, 2024
Julie
Australia22 Reviews7.0“The hotel is in a good location close to restaurants and the Metro.”- • Leisure trip
- • Couple
- • Superior Twin Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
There were only paper cups which are not good to drink out of. There is no fridge.
The hotel was in a good location within walking distance of restaurants and the Metro. Bed was so comfortable.
Stayed in May 2024
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Reviewed: May 26, 2024
Po
Hong Kong20 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Superior Twin Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
Very nice location
Stayed in May 2024
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Reviewed: May 25, 2024
Kit
Hong Kong3 Reviews9.0“Good location”- • Leisure trip
- • Group
- • Superior Double Room with Old Port Side View
- • Stayed 2 nights
- • Submitted from a mobile device
No
View of Vieux Port
Stayed in May 2024
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Reviewed: May 20, 2024
Susanne
Switzerland15 Reviews8.0“Enjoyed the location and view from the balcony”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
The room was small for two people One of the suitcases had to be squeezed inbetween the bed and the wall as there was no other possibility. This made getting up a bit complicated
Very friendly reception staff and welcome on arrival. Location superb: right by the harbour! And opposit a Metro station. Clean rooms
Stayed in May 2024
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Reviewed: May 18, 2024
Priscilla
New Zealand32 Reviews1 helpful vote9.0“Lov”- • Leisure trip
- • Solo traveler
- • Superior Double Room with Old Port Side View
- • Stayed 7 nights
I drink tea with milk and sometimes my fix was forgotten.
The breakfast covered all nationalities. Its location was right in the venture of tourist and restaurant area. The occasional noisy busker was a nuisance but they usually moved on. I had a balcony that gave me a peep at the marina. The air conditioning was essential.
Stayed in May 2024
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Reviewed: May 10, 2024
Andries
Canada12 Reviews1 helpful vote8.0“great location”- • Leisure trip
- • Couple
- • Superior Twin Room with Old Port Side View
- • Stayed 3 nights
could use a bit more variety
breakfast was good reasonable selection nice breakfast room friendly staff
Stayed in April 2024
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Reviewed: May 1, 2024
Anonymous2768
Belgium48 Reviews4 helpful votes9.0“Well placed close to the vieux port”- • Business trip
- • Solo traveler
- • Superior Twin Room with Old Port Side View
- • Stayed 1 night
- • Submitted from a mobile device
There is a bit of noise coming from the street below.
Very good location, nice room, good breakfast and internet connection.
Stayed in April 2024
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Reviewed: April 29, 2024
Amina
Algeria5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room with Old Port Side View
- • Stayed 2 nights
- • Submitted from a mobile device
The room was extremely small. You can't even open your luggage comfortably. No trash in the bathroom which can be easily fixed. The bathroom sink had a bad smell and a very bad quality toilet paper. Some of the staff were cool, others not at all. Someone wasn't even getting up their eyes from the phone when we were entering or exiting the hotel. The staff is too pushy for breakfast. Nice to know that it's there but asking for a prepayment in case we decide to take it is too much. One last thing, you might think that if you take a room with a view on the port it will be facing it but no, it's actually on the side.
The hotel's location is amazing. Perfect to visit Marseille in a few days without much effort or extra costs.
Stayed in April 2024
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Reviewed: April 29, 2024
David
New Zealand3 Reviews8.0“Great location, clean and comfortable”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The lift is functional but small. There are a few steps to enter the property with no ramp. Unfortunately there was a fire alarm (false) at 1am. A sensor fault meant the alarm could not be turned off for 1hr. There is no gluten free food at the breakfast.
The location is great. The toilet is separate from the shower and sink which is nice. Our rooms had nice little balconies. It is a comfortable nice place to stay. One room had the Harbour view. It is on an angle as the property notes but was still a good outlook.
Stayed in April 2024
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Reviewed: April 7, 2024
Victoria
United Kingdom19 Reviews2 helpful votes8.0“Staff are amazing. We had to leave early to catch a train and they made sure we had transportation to airport and opened”- • Leisure trip
- • Group
- • Deluxe Triple Room with Old Port Side View
- • Stayed 1 night
- • Submitted from a mobile device
Stunning view from balcony
The location is amazing
Stayed in April 2024
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Reviewed: April 1, 2024
Ching
Germany1 review1 helpful vote9.0“Happy stay😄I will book it again and can recommend it.”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom has very little mould.
Clean and have a lift. Balcony with side sea view and very good location. Bed is comfortable.
Stayed in April 2024
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Reviewed: February 14, 2024
Frank
Germany14 Reviews8.0“Good as usual. After 4 years not staying here I alsmost missed it ;-)”- • Business trip
- • Solo traveler
- • Superior Double Room with Old Port Side View
- • Stayed 2 nights
The hotel is aging. What is a bit "annoying" is the "clsoed door policy". Yes this is Marseille. But I like open doors. Access could be conztrolled through a hotel key locked elevator and a staircase with door
I like the place and the location at Vieux Port and directly at the subway station
Stayed in February 2024
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Reviewed: February 7, 2024
Barry
Ireland6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Superior Twin Room with Old Port Side View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast wasn’t great, we went up but decided against it
Location was brilliant, everything was easy there
Stayed in February 2024
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Reviewed: February 6, 2024
Mary
Ireland21 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
Only 1 tiny pillow person but staff did get a 2nd when we asked. The shower bracket was broken so it kept slipping down and turning towards the wall. The homeless man right at the front door was not the welcome we were expecting but he was harmless.
Room was modern, clean, bed was comfy, staff were welcoming and friendly and the location was near all the good bars and restaurants.
Stayed in February 2024
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Reviewed: February 5, 2024
Michelle
Ireland9 Reviews7.0“Good for short breaks”- • Leisure trip
- • Family with young children
- • Superior Double Room with Old Port Side View
- • Stayed 3 nights
- • Submitted from a mobile device
Facilities
Location
Stayed in February 2024
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Reviewed: December 28, 2023
Michael
United Kingdom18 Reviews3 helpful votes8.0“Good hotel, perfect location for sightseeing.”- • Leisure trip
- • Couple
- • Superior Double Room with Old Port Side View
- • Stayed 3 nights
The only problem we did have was the bracket that holds the shower head was broken but we managed to sort it so we could still use the shower. We did advise the desk of the problem. Marseille isn't particularly cheap to eat out and beware of the prices of beer/lager, we got stung with a 10 euro pint of lager one night (as we didn't check the price first and I had two pints). But that is obviously nothing to do with the hotel.
The hotel's location was perfect for us as the places we wanted to visit were within a good distance. The hotel staff were very friendly/attentive and we had no issues with them. Breakfast was adequate for us and the room we had was good enough for the time we were there.
Stayed in November 2023
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Reviewed: November 10, 2023
Tony
Canada25 Reviews3 helpful votes7.0“Great location in the old port. Near the metro. Good value.”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room with Old Port Side View
- • Stayed 2 nights
Just ok. Decor dated. Bathroom smallish but ok.
Location steps from the metro station. Right in the old port. Many restaurants near by.
Stayed in October 2023
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Reviewed: November 7, 2023
Samia
Canada15 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double Room with Old Port Side View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast had no vegetables and coffee wasn't of special taste. Balcony doesn't face the port.
Location was great. Close to the port and the big stores and the opera.
Stayed in November 2023
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Reviewed: October 29, 2023
Johanna
Germany16 Reviews7.0“Ideally located and practical”- • Business trip
- • Solo traveler
- • Superior Double Room with Old Port Side View
- • Stayed 7 nights
- • Submitted from a mobile device
The pictures on the homepage are way nicer than the actual thing but you get what you pay for. Check out could be more efficient. There seems to be quite some variability in how well the staff know the computer system. The payment system is indeed a little confusing.
Ideally located and friendly staff. Nice view from the window. Room practical and clean. Sound insulation OK-you can’t have it all. In the middle of a bustling city and totally silent won’t work.
Stayed in October 2023
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Reviewed: October 15, 2023
Remo
United Kingdom28 Reviews3 helpful votes7.0“Great location but a little disappointing”- • Leisure trip
- • Couple
- • Superior Double Room with Old Port Side View
- • Stayed 4 nights
A bit pricy for what you get, breakfast is extra and not particularly good value. Photos give impression of a larger and grander hotel than what it in fact is: entrance, foyer and lift are all very small. Had to pay upfront for the entire stay (including the breakfasts).
The hotel is in an excellent location at the foot of the Canebiere near the Vieux Port and is opposite the tube station. Room pleasant with small balcony and nice view. Very clean, good air conditioning.
Stayed in September 2023
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