N/a

All the staff

Stayed in May 2024

That there was a huge crowd this trip, and the coffee shop ran out of orange juice and didn't have a proper coffee cup for Piccolo ;-) ...

Have stayed here several times. Back post pandemi twice and the service and hopitality of the staff exceeded my expectations.

Stayed in May 2024

Unfortunately the pool is closed at 6PM.

Everything.

Stayed in April 2024

None

They give me sahur breakfast at 3 am

Stayed in March 2024

every thing

Stayed in March 2024

1. There's a spot on the bed 2. The security on the parking lot taking reserve for the other guest when they park near the entrance... so when there's an empty spot they put a cone...and they said it belongs to someone I guess they paid the security to save their spot 3. Breakfast not as good as usual, it's on 2nd floor

Good hotel

Stayed in March 2024

Unfortunately the AC was a bit too cold and the setting couldn't be changed. It would also have been useful to have a hairdryer in the room. Other than that, everything was perfect

Gorgeous hotel with very kind and welcoming staff. The room was spacious and the bed very comfortable

Stayed in March 2024

Could hear the noise from the elevator hall and next door room.

Breakfast was super, including many choices of delicious local food. Staff at the restaurant were all very friendly and nice.

Stayed in February 2024

The lights are a bit dark

Good breakfast. Rooms are clean and spacious.

Stayed in February 2024

n/a

Breakfast is very good and had many varieties but in my case it was not part of room price.

Stayed in January 2024

Some of the staff does not understand or speak english, though with a little effort it is possible to make your request be understood but training staff of basic english would really helpful. The room and the bathroom are somewhat dark (not enough lighting), the lights are not strategically placed e.g. it can be challenging to do makeup in the evening, lights around the mirror would be perfect

One of the great hotels in Solo. Thought not really city center but the location is good and it is walking distance from a local mall (Solo Square). Had a short but it was a pleasant stay (2 nights). The lobby is big, impressive and decorated with batik style wallpaper. Reception staff is friendly, polite and helpful. The room is beautiful and very clean, the bedding is comfortable as well, rooms are quite, could sleep very well throughout the night. The lights in the room and in the bathroom are a little dim for my taste (not bright enough and not as strategically placed). The bathroom is equipped with a tub and separate shower (Deluxe king room with tub). From tub you have a view of the city! The pool is vast and feels more private compared to some other hotel pools as it is on an upper floor, at times the wind can become strong though. The gym is super nice and functional, you can find all equipment for a good workout, directly take shower, water, drinks and towels are available in abundance. There is a rooftop bar (AGAR), which is nice but plays loud, somewhat outdated music, sound system also seem to be outdated and service needs to be improved. The food served in their restaurant and breakfast is adjusted more to the foreigners tastebuds and is missing typical local Solo flavors which makes solo food so unique. The breakfast is also very limited when it comes to local alternative All in all our stay was pleasant and relaxing, we would surely return next time when visiting Solo.

Stayed in January 2024

- The rooftop bar allows for smoking which is unpleasant, we had to move around to find space smoke free - Shower head needs proper clean/decalsification as water don’t come evenly - Not much hanging rail in bathroom so very difficult to keep towel nice and dry - Some decolouration visible on the linen

- Room size is generous, a bit odd lay out in bathroom but not a biggie - Room amenities is good, it has universal power socket which is great, TV a bit small but it’s fine - Staffs are very friendly and kind - Acoustic is great as room is quiet and I could sleep very well - Very clean and impressed with selections of artwork - Check in and Check out process are very speedy

Stayed in January 2024

There is no slipper in the room anymore. Even already asked to reception, they still don't deliver it to the room.

It's nice to come back. Come back here every Christmas, almost 8 times (especially during the covid). They maintain and manage the hotel very well. The staff is even more friendly than before.

Stayed in December 2023

Location and luxury

Stayed in December 2023

The toilet sit was broken and is not properly fitting to the bowl

Room is clean and strategic location. Staff are friendly. And great facilities with swimming pool spa & restaurants. The spa area was excellent.

Stayed in December 2023

The soundproof was unexpectedly poor especially in the bath room. The lighting around the elevator area corridor was too low. For the amenities, we had to request for slippers.

The hotel is well-built and maintained. The interior reflects Alila's soul and looks elegantly modern. The staff members were really nice and attentive. The pool, gym and sauna facility were exceptional. The breakfast selection was comprehensive and delicious.

Stayed in December 2023

Nothing

Friendly staff at the lounge in 30th floor

Stayed in December 2023

the bathroom, especially the shower, not efficient flow in the bathroom

Room was clean and spacious, the view was great and great location

Stayed in October 2023

I can’t stay longer

Their genuine warmth and maintaining the utmost professionalism.

Stayed in October 2023

The best ever Hotel's in Solo

Overall about the Allila Hotel I very like it

Stayed in October 2023

The lighting inside the room was quite dark, kinda difficult to find things & doing make up for dinner. There's an unpleasent smell from the sewer in the Alila suite bathroom. The pool's water was super cold. It would be nice if it's a little warmer. The coffee & tea services at Elite restaurant during breakfast time was bad, they offer my husband a glass of coffee, but until we've finished our breakfast the coffee didn't come at all. We keep call the waiter a few times but they keep didn't serve it, & it happens for 2 days in a row.

The food taste was awesome. The staffs were very polite and well educated. The service was great. The room itself very clean. The pool was very big and clean.

Stayed in September 2023

can’t find 😁

easy and fast check in check out. clean, comfortable, everything needed available in the room. attention to the details and the staff is thoughtful without being over friendly.

Stayed in August 2023

Not enough Restaurant choice

Foods in lobby cafe

Stayed in August 2023

Variety of foods is not much

Confinient & spacious room

Stayed in August 2023