Four points has a nice location, friendly staff, good pool and gym facilities, breakfast spread was good and overall a nice experience during my short stay.

Stayed in May 2024

Breakfast selection.

Breakfast was average. However the staff were excellent, from the reception, restaurant, room service etc.

Stayed in May 2024

Room wasnt ready at 5pm. The day after they didnt clean our room, so we have to call and asked them to clean

Location

Stayed in April 2024

Apart from volcanoes trips not much else for tourists.

Comfortable room. Lively restaurant due to Ramadan event. Friendly staff.

Stayed in March 2024

Nothing I can think of

Clean; comfortable bed; good water pressure and stable temperature; thoughtful staff like Nalendra who is always checking if my food and stay were good; good variety of breakfast

Stayed in February 2024

The lift can be quite slow and the buttons are not very sensitive, not a big issue.

The breakfast spread was good; staff were very helpful and friendly, especially Puji who remembered that I ordered peppermint tea the day before and asked if I want it again. He also suggested that I takeaway my next day breakfast because I have to catch a train at 730am; 4 water bottles were provided instead of the usual two and they are in glass bottle, less plastics; there are too many things that I’m happy about,I would come back again

Stayed in January 2024

overall, the hotel interior feels a bit dated staff had limited English The first room I was given was a back corner room on level 5, which was very long and dark. I asked if all the rooms were the same and they offered to move me to level 9. The second room was much nicer - light and with a good city view.

excellent buffet breakfast (but not included in the room price) room water provided in glass bottles clean rooms comfortable beds with good fresh linen great view helpful staff if you need to organise a taxi

Stayed in December 2023

The gym could be improved, poor ventilation and could be modernized. The bathroom shower system is dated, and could be refurbished.

The breakfast arrangement was great, and the staff very attentive and friendly at all times. Fantastic central location would good access to all local attractions and easy access to the toll road entry and exit points. Nice big spacious: Classic King Room

Stayed in December 2023

Slow check in process

Location, room

Stayed in December 2023

Location is not on walking distance from the historical centre of Bandung (Braga Street etc). Transportation is easy to order from the hotel (bluebird). Elevators can be slow during peak hours, esp. when conferences & weddings are on in the week(ends).

Very friendly & professional staff throughout the hotel, esp. the team in the breakfast & dining room and the reception desk. Rooms are clean & spacious, no street noise around the hotel. Quality of the food and breakfast is very good, lots of choices in the morning. Nice pool and gym accessible from 2nd floor.

Stayed in November 2023

They don't seem to be familiar with the booking.com system. It's annoying when your booking was confirmed by booking.com (free cancelation until 23.59 the night before, pay at the property), but the property contacted me a day before and insisted that I have to pay for the whole stay otherwise they would sell the room for other people who needed a room. Weird. Maybe booking.com needs to review the partnership with this property.

Well located, walking distance to lots of restaurants and food stalls. Clean.

Stayed in October 2023

Location, room, staff, quick service

Stayed in September 2023

Nothing

Location

Stayed in September 2023

Good location, good hospitality..

Stayed in August 2023

The hotel staff was very fast response to all requests.

Stayed in July 2023

Almost none.

Super good services, especially during breakfast

Stayed in June 2023

Maybe the tea & coffee selection in the room can be improved and more choices.

The location is very good, walking distance to many coffee shops and restaurants. Room size & the cleanliness is good, all the staff and security are very good. I will definitely stay here again when I return to Bandung.

Stayed in June 2023

vegetable salad didn't look fresh when we had dinner at the Lobby resto

egg benedict by the chef and served by the waiter.

Stayed in May 2023

Cleanliness was passable. Need improvement.

Location

Stayed in May 2023

clean, real non-smoking

Stayed in February 2023

Every staff at Four Points was friendly & helpful... always offering any assistance at every turn. Despite donning masks, I could feel their smile through their eyes & body language. Awesome!

Stayed in February 2023

All good, nothing that I dislike

First time staying in this hotel and stayed for 2 nights; convenient location; room is clean and bed is comfortable; got high floor and enjoyed good view; breakfast food spread is good; wifi is strong and stable

Stayed in February 2023

Facilities are standard (too expensive for those facilities).

Location is good. Breakfast is amazing!

Stayed in January 2023

the parking area is very bad

the location is good

Stayed in December 2022