Rose Hall Road, n/a Montego Bay, Jamaica
#8 of 29 hotels in Montego Bay
Guests' ChoiceBased on 308 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2024
Emma-perry
United States of AmericaThe staff was cordial and friendly. The food options left something to be desired. I did not think the food was very good overall. There were also large groups of high schoolers so the pools, bars, and beaches were overcrowded
Stayed in April 2024
Reviewed: March 14, 2024
Pauline
United KingdomNothing, everything was good.
There were several options for eating and all were good.
Stayed in January 2024
Reviewed: January 31, 2024
Nicola
JamaicaThe food was good. We enjoyed the selection and service.
Stayed in January 2024
Reviewed: January 21, 2024
Julie
United KingdomToo noisy and nowhere to escape the noise.
Facilities were good. Staff excellent.
Stayed in January 2024
Reviewed: January 1, 2024
Chloe
United KingdomNot exactly adults only, only a section of the hotel is adults only and some of the restaurant's was shared with the main hotel so be warned but its not the end of the world it should just be made clearer thats its part of a bigger hotel.
Staff was friendly, Shavea on the front desk was excellent and was really accommodating and helpful and the hotel was very clean.
Stayed in December 2023
Reviewed: December 28, 2023
Jen
United States of AmericaThe food was good, but not up to everything else about the report
Always something to do, beautiful property, lovely rooms, wonderful staff, responsive
Stayed in December 2023
Reviewed: December 27, 2023
Forbes
JamaicaThe fact that I had to walk across property
Everything
Stayed in December 2023
Reviewed: December 19, 2023
Carmelita
United States of AmericaWater pressure was poor
Staff was excellent
Stayed in December 2023
Reviewed: December 1, 2023
Jevon
United States of AmericaI think that food selection was just ok. My main suggestion is the night life on the adult only resort. I think because there are no easy accessible clubs off the resort, the hotel should offer something for adults to do on the premises at night aside from the family outdoor entertainment. But overall the resort was pleasant.
Overall the resort was pleasant.
Stayed in November 2023
Reviewed: November 27, 2023
Allison
JamaicaCleaning of rooms were sometimes done too late in the day.
Very Good
Stayed in October 2023
Reviewed: November 20, 2023
Sean
United States of AmericaOutside of buildings could have been cleaned and AC was weak. Didn’t affect my feelings on resort.
Food was the best of any resort I have been to! Jerk chicken multiple times a day. Restaurants were great. Hooka! Spa day was amazing. Staff were super friendly. Beautiful location close to airport.
Stayed in November 2023
Reviewed: November 14, 2023
Sean
United KingdomOur first room in block 1 felt like a humid dungeon but we was moved to a new room swiftly by the really friendly Amara-shah (might of misspelt).
Breakfast was great! An extensive amount of options. Plenty of choice, however the Italian wasn’t that great. A few worthy mentions: Shackera - Buffet Dushain - Pool area Amara - Reception Andrew - bell boy The gym was amazing! My only nag is there wasn’t a squat rack.
Stayed in November 2023
Reviewed: October 30, 2023
Luis
United States of AmericaService was slow, everywhere!
Stayed in October 2023
Reviewed: October 17, 2023
Campbell
JamaicaSeems like too much of a hassle to access all the restaurants. I only eat at the choices and 2 bars. Give more directions for finding places to eat and let us be able to make reservations at the restaurant even if we have to return later.
Stayed in October 2023
Reviewed: September 25, 2023
Peggy
United States of AmericaMoney well spent. Met all my expectations and more.
Stayed in August 2023
Reviewed: September 22, 2023
Reggie
United States of AmericaNot on strip
It all
Stayed in September 2023
Reviewed: September 13, 2023
Beckles
Trinidad and TobagoDidn’t like that the bars open at 10am. There wasn’t enough carts for the number of guests needed. Didn’t like that not everything was all inclusive like simple things like pink moscato wine. No sweet wines were available in the ALL inclusive package.
It was beautiful and clean.
Stayed in September 2023
Reviewed: September 6, 2023
Thompson
United States of AmericaIt was for my anniversary and I inquired on being accommodated in my room with decorations and never got them. Very disappointed and felt unappreciated because I asked multiple times and they failed it happen.
Food was great
Stayed in September 2023
Reviewed: September 6, 2023
Michael
United States of AmericaThe extremely long wait for room service, it was 2-3 hours at times. The menu selection for room service was limited.
The staff was great and the property itself was overall clean
Stayed in September 2023
Reviewed: September 4, 2023
Robert
United States of AmericaDidn't hear a lot of the cultural music,for it to be jamaica. The bars closed early,and opened up late and you could have had more top shelf liquor selections
The facility was very nice, well kept and cozy. The food was good The staff workers was very nice and friendly and the resort was close to the airport .
Stayed in August 2023
Reviewed: August 19, 2023
Anella
Dominican RepublicWifi was terrible. Need more entertainment. The resort was boring. Not much to do but eat and sleep. The pool need to be treated, it had a bad order in the pool.
Food and drinks were amazing. Need more seafood options
Stayed in August 2023
Reviewed: August 1, 2023
Andrea
United States of AmericaThe pool bar should be open later for an adult only all inclusive
Very clean, friendly and helpful staff, food was great. The salt fish and ackee, chef kiss!
Stayed in July 2023
Reviewed: July 28, 2023
Camelia
United States of AmericaThe Spa prices were a little higher than expected. And I wanted a prenatal massage but decided not to get one.
Everything! I can’t even say that there’s nothing I liked besides the spa prices but it didn’t break my trip.
Stayed in July 2023
Reviewed: June 26, 2023
Scott
United States of AmericaSecluded and clean. Staff very friendly. We will be back.
Stayed in May 2023
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