Nothing! It was perfect!

Staff were fantastic. Helpful, friendly, polite and considerate. The hotel itself is really beautiful. Furniture, decoration, perfect It was extremely clean and comfortable Pool was lovely Location was central to traditional Georgetown

Stayed in May 2024

Nil

Clean comfortable and convenient

Stayed in May 2024

The room was tiny bit basic but immaculately clean

The staff are amazing 🤩 beyond helpful recommending places to visit Best location in Georgetown too

Stayed in April 2024

The bed was a little hard.

The staff were amazing! I left my phone at a restaurant and one wonderful staff member rode there to collect my phone. All the staff went above and beyond what was required.

Stayed in April 2024

Breakfast was adequate but not amazing

I loved the architecture of the hotel and it felt like stepping back in time. I loved the cool central courtyard and the air conditioned rooms were an excellent escape from the sun.

Stayed in April 2024

Nothing everything was perfect

Beautiful heritage home

Stayed in March 2024

The coffee at breakfast wasn’t great. Otherwise completely ideal.

Gorgeous old colonial building in the perfect location to explore Georgetown. Exceptional staff and a decent breakfast (apart from the coffee!) Would definitely recommend - super clean, powerful air con and stunning surroundings. Definitely worth a visit.

Stayed in April 2024

Swimming pool need some improvement in terms of maintenance. The area also smell because of the near restaurant. Nice room for breakfast but need to enlarge a bit the choice of food and beverage

Very close to restaurants and bar in Chulia Street Nice hotel, room, breakfast

Stayed in April 2024

Room was a little bit too small.

Very authentic atmosphere of the hotel. The hotel is recently renovated, neat and clean. Clean, nice pool with sunbeds. Good breakfast. Very nice and helpful staff. The famous Georgetown Food Street is very close to the hotel. Location is quite central - you can reach a lot of interesting places on foot.

Stayed in March 2024

The hotel is on a busy street in Georgetown and the storm drains aren't always covered so when walking down streets in Georgetown you need to constantly be alert.

Lots of love and attention has been given to the hotel decor which is beautiful. The bedroom is comfortable, although not particularly roomy. Lots of choice at breakfast. The pool was great to cool off in the afternoon especially as it was very hot and sticky when were there. The staff are very helpful too.

Stayed in March 2024

Breakfast was a little disappointing ( compared with other hotels on our trip and n Thailand and Langkawi)

Location great. Staff lovely and helpful

Stayed in March 2024

Beds were extremely hard and the breakfast was terrible

Great location and very friendly staff

Stayed in March 2024

Beautiful, stylish ( Chinese/ colonial) and charming hotel, great location, attentive and very welcoming, friendly staff and great breakfast. We loved it so much, we extended our stay. Once again, the staff make you feel so welcome and nothing is too much trouble. Highly recommend.

Stayed in March 2024

Beautiful boutique hotel in the historic district of George Town. Excellent service and hospitality provided by the staff.

Stayed in February 2024

Everything was fine

The breakfast had food/beverage choices for all people and there was plenty of everything.

Stayed in March 2024

Room was small

Great location. Nice ambiance. Good breakfast.

Stayed in March 2024

Love the ambience, facility and staff. Thumbs up to Ms Yeoh and Ian who are both helpful and make us feel at home. Keep it up.

Stayed in February 2024

Clean, comfortable, beautiful, green

Stayed in February 2024

Breakfast poor, pool was fine but surround area was limited and uncomfortable,

Location, nice helpful staff, small but comfortable room.

Stayed in February 2024

- breakfast is the same everyday - their double bed is actually two beds pushed together, mine happened to be making a lot of noise every time I move - pillows are too soft - staff are all polite especially the guard and the Indian lady at the entrance, but one time, I needed some directions to a famous food stalls nearby, she told me she would get the front desk to assist us, we waited at the front yard for a good 10 mins but no one came. Turned out, the front desk staff was there all along at the reception! Miscommunication perhaps? I don't know - Lastly, if you didn't leave a "do not disturb" tag on your door handle, they will knock on your door at 9 am. You can't sleep in.

Beautiful interior. Great location. Polite staff Overall, a positive experience

Stayed in January 2024

The breakfast was the one thing we rate the last. Pool choice If you don't like sweets. Opened too late: 8 am.

The situation,/style. The staff.

Stayed in February 2024

At times more parasols needed around the pool

Central

Stayed in February 2024

N/A

Colonial vibes all the way. There was a major problem in the city with the water supply, but the hotel was on top of things and didn't affect us in the least. Centrally located, i'm not sure what more we could have wanted

Stayed in January 2024

Nothing

Everything is fantastic, this is a gem of a hotel. Great location and facilities. Breakfast excellent and staff lovely

Stayed in January 2024