21 Brecon St, 9300 Queenstown, New Zealand
#11 of 82 hotels in Queenstown
Guests' ChoiceBased on 420 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.6
Value for money
8.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Amanda
AustraliaNothing
The atmosphere, the decor, the room, the view
Stayed in April 2024
Reviewed: May 14, 2024
David
New ZealandNothing
Loved this place and will most definitely return
Stayed in May 2024
Reviewed: May 14, 2024
Elizabeth
New ZealandThe hotel staff was excellent and made us feel right at home. We appreciated the small details such as the amenities kit and the complimentary snacks in our room.
Stayed in May 2024
Reviewed: May 10, 2024
Joal
New ZealandThe location was great and the staff incredibly helpful and friendly.
Stayed in May 2024
Reviewed: May 8, 2024
Michelle
SingaporeNo free parking, have to park nearby
Beautiful interiors, thoughtful customer experience around the room, easy to check in and accessible location. Bed was comfy, there was a heater in the room.
Stayed in May 2024
Reviewed: May 4, 2024
Michelle
AustraliaNothing
Location
Stayed in April 2024
Reviewed: May 3, 2024
Geckobel
AustraliaOnly a very small thing was the noisy fan in the bathroom.
Loved the furnishings and cosy feel, the location was great and happy hour with snacks was a bonus.
Stayed in April 2024
Reviewed: May 1, 2024
Andrew
New ZealandWe loved this hotel. Great location, comfortable and lovely design touches.
Stayed in April 2024
Reviewed: April 30, 2024
Natalie
New ZealandN/A
The hotel was lovely and the staff were super helpful. Rooms were super cozy and warm. So many great extras, including snacks and drinks, coffee and sweets! We were doing the Routeburn, returning to the hotel after and the staff held our extra bags while we were away. Was great coming back to the bags in the rooms, complimentary wine and a cute card! Thanks so much for having us. We would stay again :)
Stayed in April 2024
Reviewed: April 17, 2024
Jackie
AustraliaFor some reason, I was sent all the emails leading up to our stay and then they sent the door code to my husband's email. We arrived late off the Milford Track and my husbands phone was dead, mine was almost dead and it took some time standing in the cold to get hold of someone who could give us the code to the door. Not sure why they used my husband's email addresses as I was the one who made the booking.
The location was great, short walk to the city center. The room was wonderful and the lounge area provided a welcoming, warm, comfortable feeling.
Stayed in April 2024
Reviewed: April 15, 2024
Ben
New ZealandAmazing service and the most looked after I think I've felt in a hotel ever. We were hiking so out of reception and returned later than expected due to weather. When we got back, we found our card had failed. Instead of kicking us to the curb and leaving us without a place to stay, they arranged for a self check in situation where we could square up payment in the morning, and went out of their way to provide a bottle of wine and extra snacks to make up for the fact we missed the free happy hour. I'm totally blown away and grateful to the team.
Stayed in April 2024
Reviewed: April 14, 2024
Erica
United KingdomBreakfast was a disappointment- we paid extra and it was pretty limited, no fresh orange juice, no sliced fruit, limited healthy cereal, bread uninspiring etc - a shame as rest of stay excellent
Beautiful room with a sun filled balcony. Loved the beautiful teacups and the complimentary happy hour with nibbles and wine was an unexpected bonus. Brilliant location. Car parking was provided and staff were lovely. Hot tub fun at night!
Stayed in April 2024
Reviewed: April 13, 2024
Tamara
AustraliaNoisy at times, bed was too soft for me.
Happy hour, little treats, hot tub, quirky room furnishings, location
Stayed in April 2024
Reviewed: March 29, 2024
Sally
AustraliaNothing! Well maybe stock NZ beers instead of imported .. but that’s our only suggestion!
We loved the location just above the shopping precinct with lovely views to the mountains - it was so quiet but only a few steps down the hill the restaurants and waterfront , or up the hill to the gondola. The happy hour was so much fun - we got to meet other guests and pick up hints for where to go .
Stayed in March 2024
Reviewed: March 29, 2024
Peta
AustraliaThe breakfast was mediocre for a hotel of this quality. The coffee was particularly average.
The hotel is beautifully decorated and in a good location within easy walking distance to the centre of town. The staff were friendly and helpful.
Stayed in March 2024
Reviewed: March 17, 2024
Cathy
United States of AmericaBreakfast not included but there is a great place across the street.
Location, ambience, evening reception, ability to reserve hot tub. Quiet at night. Staff was welcoming.
Stayed in March 2024
Reviewed: March 7, 2024
Peter
AustraliaShower curtain
Happy hour
Stayed in March 2024
Reviewed: March 5, 2024
Nadine
AustraliaNothing
Location and decor
Stayed in February 2024
Reviewed: March 3, 2024
Stuart
United KingdomLack of parking
Great location,quirky decor.
Stayed in February 2024
Reviewed: March 2, 2024
Geoff
United KingdomThere was very limited hotel parking, though we did grab one!
A clean, comfortable boutique hotel, with a very welcoming receptionist. There were complimentary drinks in the fridge and at happy hour 5-6pm. A quiet location near the town centre.
Stayed in March 2024
Reviewed: February 23, 2024
Carly
AustraliaIt’s definitely not the most economical option in Queenstown, although we were happy to pay for a more luxurious experience. There are only 4 parking spaces on property so while we were lucky to grab one for our entire stay, had we not (they are first come first served), it would have added a lot of extra cost to park in a paid lot for several days.
Excellent location just steps from the cable car and the main streets. Beautifully decorated and comfortable and the free happy hour and minibar was such a nice touch. The staff was super accommodating with allowing us to leave our car onsite and letting us check in early.
Stayed in January 2024
Reviewed: February 11, 2024
Frances
AustraliaThe blinds aren’t sufficient to keep out the sun. We were woken very early.
Staff were extremely friendly and helpful. Room was very comfortable with good facilities. Happy hour was great and gave us a chance to meet other guests.
Stayed in February 2024
Reviewed: February 9, 2024
Therese
IrelandNothing
Great location, very comfortable hotel. Lounge area, with a happy hour from 5 to 6pm., so we got to meet and chat with other guests - great idea. The Bespoke Kitchen is next door, so if you need something more than the hotel's continental breakfast, you just pop across the road. Lovely hotel to stay in, we left to stay in Glenorchy for 2 days, and the hotel stored our big cases til we returned for another night. Perfect service.
Stayed in January 2024
Reviewed: February 8, 2024
Tirtha
IndiaSmall niggles, nothing to worry about.
Thé location is the best!
Stayed in February 2024
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