We paid a lot for the room and didn't expect to be woken up both mornings by loud footsteps from room above. Even though we comp.ained after first night and were told they would look into it, NOTHING CHANGED

The breakfast was very good, as was the location. A wonderful seafood restaurant nearby.

Stayed in May 2024

No USB charging port in the room or the availability of power adaptors at the front desk. There is no excuse for a 5 star hotel not to be able to provide an adaptor to allow guests to charge their tablets and phones no matter where they are from! If the guests keep stealing them (the excuse offered) than the hotel needs to charge a security bond. Once again I was saved by the generosity of one of the staff at the front desk the delightful Gabriela who loaned me her own phone charger overnight to ensure I had a working phone. l was in five cities over five nights in Poland and without exception wherever I was, the friendliness and willingness of the hotel staff to make my stay enjoyable and trouble free was amazing! Well done Poland.

The room was outstanding! It felt like I was staying in wealthy friends upmarket city apartment! The hotels location is perfect with plenty of restaurants and bars out the front door. I had dinner directly across the road at a place call Beirut which was lots of fun with delicious food. It is also only 10 minute walk to a great shopping plaza. During the day there are great little cafes and bakeries as well in the general area.

Stayed in April 2024

When booking I asked in a private message to get a room with a large dining table. Instead we got a room with an extraordinarily small dining table, only enough space for 2 people. The table was smaller than in the pictures, and it was impossible for 3 people to sit and work with our laptops as we had planned. Instead we used the lobby, and it worked out fine. But would have preferred that you had listened to and fulfilled the request.

Everything was great, really. Room, cleanliness, breakfast, staff.. will probably stay at H15 again next time I visit Warsaw...

Stayed in April 2024

Room could be slightly fleshed up.

Designed and clean rooms. The hotel is centrally located, however some 20 min. from old town. Helpful and friendly staff. Tasty breakfast in glass covered inner yard. We enjoyed our stay!

Stayed in March 2024

Luck of towels for one day( need 1/2 more 👍🏼

Huge room, amazing location. Super service

Stayed in April 2024

Nothing, everything was perfect.

We had room service for a late night sandwich. The club was delicious and the French fries were nice and hot.

Stayed in April 2024

Minor thing: It's not AS fancy is they try to seem. The standard rooms are fine, but nothing too outstanding.

The standard rooms are fine - good materials used in construction and nice finishes all around. Bathroom spacious, bed comfy. All requests were fulfilled by the staff who all spoke good English. Overall a good experience. Great location - walking distance to old town and shopping.

Stayed in March 2024

I was very disappointed that I had to pay a deposit which I was not aware of from the outset,I had already paid for the room in advance. The Deposit has still not been returned to me as of this date.

The Staff and the room was very nice

Stayed in March 2024

big noise early morning in the first night with any information from reception. maybe reparation of one of apartment.

location of heart of Warszawa was really good. Nice restaurantes near of hotel.

Stayed in March 2024

The only thing that could be a little better was breakfast.

Pretty much everything is great. The hotel building itself is a piece of art. The location is perfect to explore the city. The room is extremely well equipped, the beds are comfortable, and so on. Very friendly personnel, especially the girl at the reception. Stayed here three times already, and will return with no doubt.

Stayed in February 2024

It was beautiful and comfortable

Stayed in February 2024

Nothing.

Very spacey rooms, nice interior, very clean and quiet.

Stayed in February 2024

Great boutique hotel close to the center. Room size okay, bed comfortable, bathroom large. Big surprise the restaurant for dinner which is a nice fine dining place. Staff polite and smart, so all in all I only can suggest the place for everyone👍

Stayed in January 2024

Bathroom was a bit too small for the suite.

Nice, cosy hotel centrally located.

Stayed in January 2024

The best hotel experience in my life (I live in Miami and have a huge experience with trips all over the world) Magdalena! I love you!

Stayed in December 2023

It’s the second time I book this place for my dad. Hotel staff is absolutely amazing! The suits are adorable, everything is super clean and comfortable. No any dust or dirt , girl on the reception was super understanding when I had some issue with my bank account and she let him in (it was 4 am when he arrived, very tired) and next day she called and we fix the payment problem. The pillows and covers ARE SO GOOD that they (my father and his wife) barely could leave the place, the best sleep ever! But the most IMPORTANT!: AM VERY GRATEFUL to Magdalena for her help at my first time I booked the hotel. Unfortunately I was not able to leave the review that time and I want to say BIG THANK YOU for all she did for me and my father. I asked her to help me entertain him and sent me so many places/restaurants/tours — she even CALLED THEM and made everything for him to feel happy. I can’t wait to see her in person to bring her the flowers and I WILL ABSOLUTELY 100% stay there every time I come or my parents come! THE BEST EXPERIENCE with the hotels in my life!!!

Stayed in December 2023

Breakfast can be a little hectic on weekends, as stuff struggles a bit to attend to all guests coming in last hour of breakfast to not so big space. But overall nothing that would ruin your experience

Very nice hotel.in city center, super comfortable for families and anyone looking beyond usual hotel rooms

Stayed in November 2023

a little noisy when i was staying on Lv 1

beautiful trendy hotel with ample space and great bathrooms

Stayed in December 2023

Outstanding rooms and exceptional service and staff

Stayed in November 2023

N/a

Clean and close to where I needed to be for work

Stayed in November 2023

I got a room facing inner yard / the entrance wall, it was dark and no view, this is the I my concern. Facilities, staff, hotel location are good.

Stayed in November 2023

Leaving..

I have traveled to many places. I have been all over the planet many times for many years. From the kindness of the staff to the owner of H15, these people know what they are doing. Previously, my favorite hotel was the Royal Club Dubai until they merged with Bonvoy. H15 is everything that you want in a relaxing stay. I can't stay out of the restaurant. Everything on the menu is beyond excellent. Every attention to detail in the room exceeded my expectations. The staff, ALL of the staff are engaging, intelligent, professional and very kind. As originally from Texas, it should be noted that the steaks were perfect. Also, I am quite comfortable in saying that they offer the very best hamburger in Europe. My room was silent and comfortable, and my sleep was very deep. I will now return to this hotel as often as possible while in Europe. I thank everyone at H15 for the perfect stay.

Stayed in November 2023

Leaving...

I have traveled many places. I have been all over the planet many times for many years. From the kindness of the staff to the owner of H15, these people know what they are doing. Previously my favorite hotel was the Royal Club Dubai until they merged with Bonvoy. H15 is everything that you want in a relaxing stay. I can't stay out of the restaurant. Everything on the menu is beyond excellent. Every attention to detail in the room exceeded my expectations. The staff, ALL of the staff are engaging, intelligent, professional and very kind. As originally from Texas, it should be noted that the steaks were perfect. Also, I am quite comfortable in saying that they offer the very best hamburger in Europe. My room was silent, comfortable and my sleep was very deep. I will now return to this hotel as often as possible while in Europe. I thank everyone at H15 for the perfect stay.

Stayed in November 2023

Loved everything about this hotel. It's a fair distance to the Old Town, but that was ok as we saw so much on our walks there. Great restaurants nearby.

Stayed in November 2023