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  5. Reviews of Holiday Inn - Warsaw City Centre, an IHG Hotel

Reviews of Holiday Inn - Warsaw City Centre, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Twarda 52, Wola, 00-831 Warsaw, Poland

#17 of 243 hotels in Warsaw

Guests' Choice

Review Score

Based on 2211 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    10
    👍👍👍
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good😊

    Stayed in February 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As someone who needs to use a walking stick, it seemed a long walk to the nearest Metro station.

    Good shower, good bed, good breakfast. Nice bar area inside and outside for a drink after walking back from the Metro.🙂😍

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Great except I am waiting for a reply
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only concern I have is that I was told that if I had to leave earlier we could leave and be given a return on extra. We had to leave one day earlier and we are still waiting for a reply. We talked to you about it and you passed it on to the holiday inn. They told us you had to contact them. I will probably be going back to the same holiday inn in Warsaw on May 27 for one day. If you can settle this by then. Thank you Gerard M Ardanaz

    It was close to old city as advertised. The breakfast wast great. The service was excellent and whenever we need something it was looked after.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Perfect for both business and leisure
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting in the room's corridor was connected to the bed lamps, which was quite annoying as the lights would be switched on at night. In my opinion, the iron was not very good, but it could have just been that mine was faulty. The wifi was good but it can be stronger. Other than that the stay was perfect.

    The hotel's decor was very nice, making it feel like more than a three-star establishment. It was very clean, and the staff were professional, kind, and helpful. The rooms were very spacious, and the breakfast was excellent. The location is perfect for both business and leisure, situated in the business area filled with restaurants and bars, and within walking distance of the main attractions. A nice touch was the heated bathroom floors.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and modern hotel.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Perfect location for your trip to Warsaw
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning did not work properly. We set it to maximum but it did not really cool. And the floor heating in the bathroom was on (in May?). Sometimes it got really hot.

    - Very clean room - Modern hotel - Perfect location to explore the city

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Whitsun in Warsaw
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When checking in after a long day, I would just expect a warmer welcome rather being directly asked for the ID.

    Very nice, modern and clean property. Excellent location and close to all main attractions. I liked the little terrace outside.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    The staff was really helpful and courteous. The place was very clean and the buffet was nice too! Really grateful for th
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was just perfect!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good.

    Location is really good and view from window was a great. The breakfast included many delicious.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    We needed two tops either side of the double bed, as we had to put our phones etc onto the floor.

    Everything was as expected and hit all expectations

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No mini fridge. One blanket for two beds. Lucky that he is at least bigger).

    Purity. Simple and fast check-in process. Quality and condition of furniture. Very convenient location. Not a bad view from the window.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Fabulous comfortable stay in a nice size hotel.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing to dislike

    Spotlessly clean hotel, fully backed up by helpful & obliging staff.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Great place to stay!
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toiletries are minimum. Good that there's option to request from reception. Better control of patrons of cafe. Maybe it was eve of public holiday, many people. Maybe staff can guide solo patron to table for 2, as some will choose a table of 4.

    Love the location, breakfast was great. Staff at cafe were fast to clear plates

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    highly recommended
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    -

    this is not my first stay and I think this fact speaks volumes

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Good value for the money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom door was a sliding door actually. When you tried to close it, it wouldn't close properly, as there were 2-3 cm gap between the door and the wall. You could hear everything that was happening in the bathroom from the room. You could also hear noises coming from the hallway, loud guest and and the doors from other rooms slamming.

    Modern, clean, confortable, great view.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Comfortable stay. Good service. Value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We arrived past midnight; a 24-hour reception is such a blessing during such moments! Big and clean room with good furnishing. Whilst body cream, or a shaving kit wasn't readily available, upon asking, both were sent to our room in no time. We were allowed late check-out (we requested during check-in), and were able to store our luggage at the reception for a few hours, both of which were helpful since we only left the city in the evening.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Excelent
    • Leisure trip
    • Group
    • 1 Double Bed Standard with Sofa Bed
    • Stayed 1 night

    Nothing

    Everything was very good, the attention of the staff excellent and very kind

    Stayed in February 2024

  • Reviewed: May 5, 2024

    8.0
    great staff and good service
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    the food at the restaurant, adding refrigerator to the room

    location, breakfast, staff, check in and checkout processes,

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Excellent hotel!
    • Leisure trip
    • Couple
    • Double Room - Mobility Access with Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms. Comfortable bed. Heated floors in the bathroom. Good view from the room.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Will do again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was a little far away from old town.

    Very good hotel with very polite stuff. I will recomed this hotel to all. Our room was nice, lean, with a big window which you could open, and a nics view. Bdeakfast is good, with enough choice for every taste.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Cosy and comfortable hotel, good value
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only two things: no refrigerator in the room, and big and not too comfortable pillows.

    Good location, everything new and comfortable, the room contained almost all the facilities we needed. The staff was polite and professional.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Comfortable and cosy room.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    I enjoyed a very pleasant stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The hotel exceeded my expectations. It is centrally located. it is very modern with friendly staff. The breakfast was really good. Rooms are well decorated and comfort. I recommend this hotel.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good.

    Everything was very clean, new and well decorated. The beds were comfortable. We could leave our luggage for the rest of the day after our stay. We were on the 8th floor and the view was amazing. Great value for money.

    Stayed in April 2024

Showing 1 - 25

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