Gol Kenarı Ozkum Cad. No 17 Sapanca, 54600 Sapanca, Turkey
#15 of 33 hotels in Sapanca
Guests' ChoiceBased on 92 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
7.3
Free Wifi
6.8
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End of dialog contentReviewed: July 12, 2023
Jj
Saudi ArabiaInternet is very slow and most of the time was not available.
Breakfast is okay. location is great. Staff are helpful specially Mr. Abdulrahman.
Stayed in May 2023
Reviewed: April 24, 2023
Mohammad
Saudi Arabiainternet service
location and hospitality
Stayed in April 2023
Reviewed: December 11, 2022
Abn_ad
United Arab EmiratesThe location is somewhat suitable, the rooms in general should be well renovated and the water boiler should be new, the room is spacious and the views are good.
The lobby and garden are magnificent, the restaurant is directly across from the lake, and the staff are very nice and helpful. The breakfast is varied and delicious.
Stayed in December 2022
Reviewed: November 29, 2022
Mohammed
Omanroom rate
location
Stayed in November 2022
Reviewed: August 30, 2022
Ardavan
United Arab Emiratesnothing
The location was great. friendly staff at the reception as well as the restaurant.
Stayed in August 2022
Reviewed: August 23, 2022
Dr
Kuwaitnot clean with old furniture and blankets they clean rooms very late in the day even when we ask for anything late to come and late to get insects inside rooms jacuzzi not good with loud sounds sometimes appear even if not usin it air conditioner in suite very bad they get fan with it but still not good sometimes the toilets don’t have water
The best thing is the location directly to Sapanca lake amazing view Staff are really very friendly and good especially Mr. Emra and Mr. Dawood so nice breakfast good with Gozlema daily staff speaks Arabic and English they are amazing
Stayed in August 2022
Reviewed: August 18, 2022
Abeer
United Arab Emiratesnothing
location, staff, breakfast, rooms and garden
Stayed in July 2022
Reviewed: August 13, 2022
Amany
Qataryou will feel thats there is something missing the bathrobe, soap, spoons on the coffee corner and so on
it was very nice lake view
Stayed in August 2022
Reviewed: July 26, 2022
Amjad
Saudi Arabiahouse keeping was late, may be due to busy sessions also , the hotel did not issue invoice while i am checking out and they promised to send it via email later !!!
The location and the facility were perfect
Stayed in July 2022
Reviewed: July 25, 2022
Aseel
United Arab EmiratesThe rooms were noisy they weren't sound proof...
A small hotel on the sapanca lake the view it is amazing ....the view from the hotel rooms was so good...the hotel has an outdoor swimming pool and u can borrow the bicycles for a free ride around...location was great...breakfast was delicious there is a fresh saj bakery ...
Stayed in July 2022
Reviewed: July 25, 2022
Khaled
KuwaitThe bed cover is not enough for two people and the food in the hotel restaurant for lunchor dinner is very normal.
both of them excellent 100%
Stayed in July 2022
Reviewed: July 17, 2022
Ghazwan
Iraqthe size of the bed
amazing location
Stayed in July 2022
Reviewed: July 15, 2022
Abdullah
Saudi Arabiadelay in checking in
Nice view and food
Stayed in July 2022
Reviewed: July 14, 2022
Abdulla
Qatarnil
it’s location
Stayed in July 2022
Reviewed: June 20, 2022
Eman
KuwaitNo telephone no tissues small bathroom
Stayed in June 2022
Reviewed: February 25, 2022
Ahmad
Qatarthe internet connection is bad
the location is very good the staff is amazing specially Mr. Ugur he is very kind and helpful with great smile.. I give him 5 stars
Stayed in February 2022
Reviewed: December 12, 2021
Fowziyah
Kuwaitthe mattresses were not comfortable and the breakfast was fair
location and staff is the most
Stayed in December 2021
Reviewed: November 11, 2021
Asmahan
KuwaitBtreakfast little quantities for family Poor breakfast No connection rooms as said Electricity in double room on off some times during our stay.the weather was wet we were not comfartable So in summer itis only suitable for swimmers We did not enjoy the balcony because of Smell of the barbecue and grill food is annoying Service staff in kitchen and in garden at night and music is annoyance Beds not comfortable especially pillows The staff needs training courses to deal with tourism
View & location Rooms new furnished Staff is flexible if their mode is good The hotel is run by family members👍
Stayed in November 2021
Reviewed: October 26, 2021
Waleed
EgyptThe activities was little just relaxation They need to add some activities
Location is exptional Staff was cooperative specially Fatama and hassan
Stayed in October 2021
Reviewed: October 16, 2021
Ebrahim
QatarLocation, friendly staff
Stayed in September 2021
Reviewed: September 19, 2021
Evita
BahrainNo sound proof in rooms. Expensive property.
Good location Miss fatima from the reception was very helpful and patient with our requests. She speaks arabic which helps communicating and delivering our requests.
Stayed in September 2021
Reviewed: September 6, 2021
Wijdan
KuwaitThe swimming pool don't have heater to warm the water.
Clean Cozy The stuff was amazing especially Fatma and Oor.
Stayed in September 2021
Reviewed: September 6, 2021
(amir)
Iran- The dock sunshades needed to be replaced - The elevator is a bit slow - Internet disconnection - Children's play area in the yard needs to be equipped - Educate guests' privacy to one of the staff (Ugur)
+ Being by the lake + Atmosphere and hotel design + Great breakfast in the courtyard + Convenient sports facilities and swimming pool + Excellent parking + Kids play space in the yard + Play music on the hotel grounds + Good handling of room requests + Boating on the lake + The hotel is better than the pictures on the site + Positive staff at the reception + Good staff in catering (Halok ve Hasan)
Stayed in August 2021
Reviewed: September 2, 2021
Wijdan
KuwaitWeak wifi
Location on the lake Rooms are cozy and clean Staff are helpful
Stayed in September 2021
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