Çayıroğlu Sokak Küçük Ayasofya Mah. No: 46 -Sultanahmet - Fatih / İstanbul, Fatih, 34122 Istanbul, Turkey
#28 of 2,464 hotels in Istanbul
Guests' ChoiceBased on 717 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.8
Value for money
9.0
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 8, 2024
Catherine
IrelandEverything was perfect
Superb hotel in all aspects
Stayed in June 2024
Reviewed: June 7, 2024
Inus
South AfricaThere was nothing that we did not like
We thoroughly enjoyed our stay at Mula Hotel that is well located next to the historic centre of Istanbul. The room was well laid out, spacious and welcoming. Everything was spotlessly clean and the staff were extremely friendly and helpful. The breakfast was great and there were beautiful views of the Bosporous. Thank you to İlknur Gezer for recommending and arranging the enjoyable Bosporous sunset cruise!
Stayed in June 2024
Reviewed: June 7, 2024
Yash
United States of AmericaClean rooms, best service I ever see. Very nice staff. Best
Stayed in June 2024
Reviewed: June 7, 2024
David
United KingdomNo alcohol available with meal - ie wine spirits
Friendliness, particularly the two front desk girls - could not be more friendly and helpful
Stayed in June 2024
Reviewed: June 6, 2024
Jelena
United KingdomVery bad sound isolation- hard to sleep because of noise in the corridors
Nice and new Location Staff are amazing
Stayed in June 2024
Reviewed: June 6, 2024
Len
South AfricaLocation excellent. Very friendly and helpful staff. Service efficient. Highly recommended.
Stayed in June 2024
Reviewed: June 5, 2024
Raheel
United KingdomExceptional Hotel, better than the large 5* hotels due to the personal service. We stayed in the family suite which consists of 2 spacious rooms connected by a small hallway and 2 bathrooms as well as a small private garden with sea views. It was very clean, meticulously made up beds with fresh bedding and towels everyday, huge array of toiletries including toothbrushes and toothpaste! Great shower. All requests were carried out immediately, very attentive staff. We loved the breakfast - it’s not extensive but covers cooked English/American to order, Mediterranean and local Turkish. Everything is great quality, they even allowed us to do takeaway for our boys who overslept and offered option to deliver breakfast to our room! The complementary water was very welcome as it was very hot outside. The staff are the best - thank you to all the breakfast staff, housekeeping and reception team and room service, Ilknur for the fantastic local food (we tried them and they were delicious) and tour recommendations. The restaurant and room service are a little pricy (but so is everything at the local restaurants!) but superb quality - we tried all the desserts and most of the items from the mains. Thank you Mula hotel for a home from home experience, this is a unique place with the best staff with a wonderful personal service.
Stayed in June 2024
Reviewed: June 3, 2024
Javeria
United States of AmericaExcellent service and great location. There was some construction but it was during the morning/day when we were out exploring. The room was super comfortable and had everything you need for a great stay. Would re-book.
Stayed in May 2024
Reviewed: May 31, 2024
Ansar
United KingdomNothing
What a lovely hotel, small and intimate but as someone who travels frequently and often stays in large in-personal business hotels this was a refreshing change. The staff were exceptionally friendly (without being overbearing). In particular the guest services teams were excellent; knowledgeable, very professional and incredibly patient with my endless questions! Breakfast was also very good, again the breakfast team were excellent (nothing was too much trouble). Great location for main sites. Can’t fault the hotel and staff. Highly recommended, you won’t be disappointed.
Stayed in May 2024
Reviewed: May 30, 2024
Ya
United KingdomSure, here's the updated review with those details included: --- **Title: Exceptional Stay at Mula Hotel** I recently stayed at the Mula Hotel and had an exceptional experience. This boutique hotel boasts a fantastic location, with rooms facing the sea and just a 5-minute walk to the Blue Mosque and Hagia Sophia. From the moment we arrived, the staff was warm and professional, especially Öznur at the reception. She was incredibly sweet and attentive, making sure all our needs were met and providing excellent local recommendations. Additionally, Afra recommended very nice restaurants nearby and helped us book a fantastic Bosphorus cruise. The hotel is beautifully maintained with comfortable rooms and a perfect blend of modern amenities. The breakfast was delightful, offering a variety of options to suit all tastes. Overall, our stay at Mula Hotel was fantastic, largely thanks to Öznur’s and Afra’s outstanding service. We will definitely be returning and recommending this hotel to others.
Stayed in May 2024
Reviewed: May 27, 2024
John
United KingdomAll was good
Lovely breakfast on an outdoor terrace. Perfect location for. historical sights
Stayed in May 2024
Reviewed: May 23, 2024
Ruth
IsraelDelicious breakfast and super service
Stayed in April 2024
Reviewed: May 23, 2024
Rajan
IndiaA little more options for food for a vegetarian. Thete was only one soup. Everything else very good. Missed a glass if wine
The best thing at the hotel was the warmth and love from every member of the staff. They were so do helpful. I am a vegetarian and they were kind and helpful for my food. Thank you everyone i will come again
Stayed in May 2024
Reviewed: May 22, 2024
Ariane
South AfricaThe staff was incredibly professional, kind and helpful
Stayed in May 2024
Reviewed: May 21, 2024
Oliver
United KingdomThe staff were extremely attentive and friendly, making us feel truly welcome throughout our stay. The location is also perfect for exploring all the main attractions (Blue Mosque, Topkapi Palace, Haggia Sophia…). To top it all off, the buffet breakfast was always lovely and a massive perk!
Stayed in May 2024
Reviewed: May 20, 2024
Didier
SwitzerlandVery nice staff, beautiful hotel, very nice breakfast. Highly recommended.
Stayed in May 2024
Reviewed: May 17, 2024
Giovanni
AustraliaThe gap between the window and the block out curtains let both sunlight and the hotel lights at night in.
We had the most remarkable stay at the Mula Hotel in Istanbul. From the moment we arrived, we were greeted with warmth and hospitality by staff. That set the tone for our entire stay, everyone was so helpful. The hotel itself is beautifully designed, with attention to detail evident in every corner. However, what truly made our experience exceptional was the outstanding service provided by Ilknur, the concierge. Ilknur went above and beyond to ensure that every aspect of our stay was perfect. From recommending the best local restaurants to arranging transportation and providing invaluable tips for exploring the city, Ilknur's dedication to ensuring our comfort and satisfaction was truly remarkable. It's rare to encounter someone so committed to ensuring their guests have an unforgettable experience, and Ilknur's exceptional service truly made our stay at the Mula Hotel one to remember. We can't recommend this hotel highly enough, and we'll certainly be returning on our next visit to Istanbul.
Stayed in May 2024
Reviewed: May 16, 2024
Greg
PolandPerfect location, very nice boutique hotel with excellent breakfast. Have a small problem with my room, sorted out immediately by friendly stuff:)
Stayed in May 2024
Reviewed: May 15, 2024
Alyaa
JordanThe staff was warm. The location was in a safe and quiet neighborhood. The view of the Bosphorus and the quietness of the garden were breathtaking. The stay exceeded my expectations.
Stayed in April 2024
Reviewed: May 15, 2024
Anatoly
Ukraine👍
Stayed in February 2024
Reviewed: May 13, 2024
Angela
New ZealandBetter mattresses and better quality linens
Breakfast was excellent. There were a few too many stairs to navigate for those with mobility issues
Stayed in May 2024
Reviewed: May 10, 2024
Yvonne
United KingdomNot much to not like, We had a good time.
the room was lovely. Very good bed with a balcony & good outlook The staff were always available & extremely helpful.
Stayed in April 2024
Reviewed: May 8, 2024
Luis
SpainNothing. I would give an 11/10 if it was possible!
Ideally located, walking distance from the main attractions in Sultanahmet. Really pleasant staff, always willing to help and make your stay even better. Very good and varied breakfast. 100% recommendable.
Stayed in March 2024
Reviewed: May 7, 2024
Rosen
BulgariaNothing.
Great location, very friendly staff, delicious breakfast with enough options to choose from, clean and cozy. The street where the hotel is located is quiet and very close to the Blue Mosque. We will definitely visit this place again.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content