Reviews of North Star Suite Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
9 Soğanlı Sokak Konaklar Mahallesi Soğanlı Sokak No:9-10, 61010 Trabzon, Turkey
#41 of 133 hotels in Trabzon
Guests' ChoiceReview Score
Based on 116 hotel reviews
8.4Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
8.7
-
Facilities
8.4
-
Staff
9.3
-
Value for money
8.4
-
Free Wifi
8.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 31, 2024
Dmitry
Russia52 Reviews26 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
Breakfast could do with more choice
Nice and clean room. Very helpful staff. Everything was new
Stayed in May 2024
-
Reviewed: May 26, 2024
Nawwar
United States of America5 Reviews9.0“Nice hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
The customer service was very nice and respectful, especially the guy named Maysara, he was very pleasant and helpful. The breakfast there was delicious. I recommend this hotel for couples!
Stayed in April 2024
-
Reviewed: May 22, 2024
Gintarė
Lithuania8 Reviews7.0Good- • Business trip
- • Group
- • Superior Double Room
- • Stayed 6 nights
We were not informed that the hotel was undergoing renovations, which resulted in a lot of noise during the day and a lot of dust in the corridors. Breakfast starts relatively late at 8.30. The rooms were not cleaned and we had to go and ask for clean towels, toilet paper, etc., carry rubbish out of the room. The hotel needs to work harder to match its 4-star.
The location of the hotel is very convenient, the airport is within walking distance, and the KTU campus is nearby. Although the breakfast is the same every morning, it is tasty and of good quality.
Stayed in May 2024
-
Reviewed: May 15, 2024
Matiunin
Georgia4 Reviews2 helpful votes9.0“Good hotel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Good location near airport
Stayed in May 2024
-
Reviewed: May 1, 2024
Heliuuummm
Portugal38 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Some parts are still in construction and during the day we could hear some construction work, but nothing to ruin the experience. Would repeat
Great brand new hotel with very welcoming staff. Breakfast was good and the room was clean and comfortable.
Stayed in May 2024
-
Reviewed: April 23, 2024
Mohammed
Oman5 Reviews1 helpful vote9.0“Thank you Faisal and hotel team for your excellent service”- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly staff especially Faisal was kind and helpful
Stayed in April 2024
-
Reviewed: January 7, 2024
Jumana
Kuwait24 Reviews9.0“Comfortable place for a nice getaway”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 3 nights
We had booked 2 rooms - King Bedroom & Twin Bedroom. Unfortunately the twin bedroom had a wierd stench arising from the Bathroom area. How much ever the house keeping cleaned and deodorized the place, the stench wouldnt subside, to an extent that it gave the kids headache and nausea. Whereas on the other hand the King Bedroom had no such problem.
The Property is modernly furnished and is quiet comfortable with the bed size and quality, good enough wardrobe space and well lighted rooms n washrooms. The Staff is friendly as well as helpful. Would like to make special mention of the Reception Manager - Mohammed, who ensured our stay was comfortable. Be it any time of day or night, he would always be available to assist to our queries or concerns. The breakfast is limited in option but the staff is accommodating on catering to your requests if available. Here would like to give appreciative mention to Ahmed in the restaurant area who catered to our dietary preferences.
Stayed in December 2023
-
Reviewed: December 9, 2023
Ekaterina
Russia26 Reviews8 helpful votes9.0“Perfect for short stay near airport”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The view was on the wall of the building
Very good location near the airport. You can also walk through the park to Forum shopping mall. The room is newly renovated and really cozy and nice, bathroom is new. The room has a lot of lightning options, very comfortable bed
Stayed in December 2023
-
Reviewed: November 11, 2023
Indre
Lithuania1 review9.0“Your small and cosy hotel is a perfect choise for Europeans.”- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
It seems that the hotel is under construction now. Some of the premises have been renovated, however, they are not quite protected from further restorations. I wish that none of the renovated rooms or corridors were damaged. Also, breakfast could have been more diverse. I’ve missed more vegetables and more fruit. Also, it would be nice to have not only instant coffe but also European/ American ground coffee for breakfast.
I liked all guys working at the reception, especially a beautiful young lady who was proffesional as well as very sociable. Best wishes to her! I liked modern/ Scandinavian design and aestetically chosen “earth” colours in the rooms.
Stayed in November 2023
-
Reviewed: October 31, 2023
Ķhalid
Saudi Arabia4 Reviews9.0“It’s an amazing place to stay with the fair price, the staff are so friendly especially Nasli. The area is nice to hang”- • Leisure trip
- • Solo traveler
- • Deluxe Suite with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
Maybe the airport noise
The location and the room
Stayed in October 2023
-
Reviewed: October 28, 2023
Barham
United States of America2 Reviews8.0“Great hospitality”- • Leisure trip
- • Travelers with friends
- • Junior Suite with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
It was very comfortable and clean rooms. near to airport, have a good staff and very friendly especially Nelsy.
Stayed in October 2023
-
Reviewed: October 10, 2023
Hamza
Saudi Arabia10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything was good
Stayed in October 2023
-
Reviewed: October 8, 2023
Hussam
Egypt24 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Studio Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Some facilities are not available like the safe case, room telephone
Good location, helpful staff. Good money value
Stayed in October 2023
-
Reviewed: October 8, 2023
Hussain
Saudi Arabia4 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Noisy from the gym in-front of the hotel
New
Stayed in October 2023
-
Reviewed: September 25, 2023
Abdelrahman
Egypt2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Suite with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast, no varieties
Room size, facilities, staff, and location.
Stayed in September 2023
-
Reviewed: September 14, 2023
Muhammad
India79 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Family Suite
- • Stayed 1 night
Not much clean
It is a apartment
Stayed in September 2023
-
Reviewed: September 14, 2023
Godari
Iran1 review8.0Very Good- • Leisure trip
- • Couple
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms were not cleaned on time. The breakfast was repetitive. The parking lot was small.no safety box.The lighting in the rooms was low.
. Good location. The staff was kind and friendly.
Stayed in September 2023
-
Reviewed: September 13, 2023
Saad
Morocco1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The staff was friendly and helpful,the facilities are clean and confortable.
Stayed in September 2023
-
Reviewed: September 12, 2023
Emam
Egypt3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No view
Clean and cozy
Stayed in September 2023
-
Reviewed: September 10, 2023
Ramin
Russia8 Reviews3 helpful votes9.0“Good”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Not espresso mashin in breakfast.
Room is comfortably, staff is very friendly.
Stayed in September 2023
-
Reviewed: September 5, 2023
Alaa
Oman7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Junior Suite with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
The studio room was little small.
Clean and staff was very good
Stayed in September 2023
-
Reviewed: September 2, 2023
Khaled
Jordan5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
I have booked a family suite, it was big enough and very clean . The breakfast buffet was very delicious and has a variety of food Staff were friendly and supportive, especially Neslihan,Muhammet , Tarik, Meysera, Suliman, and Ahmed .
Stayed in August 2023
-
Reviewed: August 30, 2023
Eiman
United Arab Emirates1 review8.0Very Good- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
I liked the staff so helpful and nice especially neslihan and Sulaiman
Stayed in August 2023
-
Reviewed: August 28, 2023
Almutasim
Oman18 Reviews1 helpful vote8.0“I recommend to stay in it for”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
The WC small
The location is very close to airport and interesting places. The staff were very friendly and helpful specially Misara .
Stayed in August 2023
