Nothing

Location staff and room

Stayed in April 2024

Old World charm with modern conveniences. Good neighbourhood for restaurants. Easy to get to subway.

Stayed in April 2024

No luggage rack in room. In bathroom, little shelving for toiletries.

Great location. Clean, very nice linens.

Stayed in May 2024

Spatious,rooms, extremly small bathrooms

Stayed in May 2024

Breakfast, too many people, at any time (7, 8 or 9 am) and internet, wifi didn't work properly

Room was good, location also

Stayed in April 2024

Although the public spaces in the hotel are handsome, I was unimpressed with my room. It was certainly comfortable and quite spacious for a solo traveler, but the grey walls were drab and a bit gloomy in a room that received little natural light. I realized this color scheme is currently fashionable, but a room looking out on an airshaft would be more inviting and comfortable painted in warmer colors.

The location is wonderful, particularly for people who appreciate the architecture and atmosphere of Manhattan’s Upper West Side. The hotel’s access to public transportation is excellent, with buses practically at the front door and the subway just two short blocks away.

Stayed in April 2024

Position, room and bed very comfortable

Stayed in April 2024

The room could have benefited from a few more basic amenities like a coffee maker or teapot, bathrobes, iron and ironing board, refrigerator. Not enough seating for breakfast bought from connected bakery.

Location, attentive and very helpful staff.

Stayed in April 2024

Rooms were quite small.

Nice bakery attached

Stayed in April 2024

The line for the breakfast was always too long and the time of waiting was too much

We paid the room with the view on the Broadway and it was as nice as expected: big and with four nice windows on the street.

Stayed in April 2024

Breakfast was a let down. When booking breakfast to a hotel you expect a proper boufet, continental or similar. You do get "complimentary" 10$ vouchers/day/person to use in a cafe/bakery downstairs but you could only get a coffee and a croissant really. So not the best experience. I'm assuming it works well for both the hotel and the bakery but for the guests that expect a proper breakfast it really is a letdown.

Very clean hotel in a lovely building with an amazingly helpful staff that make you feel at home. Close to everything really, 3 min for a subway station, not even 10 min walk to Central Park, with lots of shops and places to eat around. Would absolutely recommend as it was great value for money.

Stayed in April 2024

The $10, per person, breakfast voucher at Mille-Feuille bakery, downstairs, was just a little short of what we needed for a substantial breakfast and coffee. But, it was still a decent value for an NYC breakfast and very good. The WiFi was very spotty. In and out quite often.

Beautiful building, great staff, clean, and the best location for us. Just a couple of blocks from two subway stations to get us anywhere we needed to go. The upper west side is the best location we’ve stayed in NYC!

Stayed in April 2024

The elevators are very slow.

The staff at the hotel go out of their way to accommodate your requests. They’re the best part of the stay! The rooms are comfortable and spacious by NY standards.

Stayed in April 2024

We would have liked coffee in the room.

Stayed in April 2024

For breakfast, perhaps have desk advise that arriving on the hour or half hour for breakfast is when lines are longest - showing up 5-10min earlier makes it much faster.

The bed and room were very comfortable. Loved the location and neighborhood! And it was delightful to have the French bakery as breakfast option.

Stayed in April 2024

The “resort fee” is ridiculous and they should either up their nightly rate for transparency or get rid of it.

Clean, great location, friendly staff

Stayed in February 2024

Noise from corridor travels very easily, but guests tend to keep noise down so it didn’t affect me

Surprisingly quiet, nice lobby and bakery, soft bed and strong showers

Stayed in April 2024

The breakfast option which comes with the room is delicious BUT the organization could be a bit more efficient. . . Would that make it less "French"???

Room was clean, spacious and sound proof from the street noises. Hotel staff were very knowlegeable and accomodating of my requests. I would book there agein.

Stayed in April 2024

Great location upper west side

Stayed in March 2024

The elevator is SO tiny. If you are claustrophobic I would definitely ask for a lower level so you can use the stairs. The Wifi was not working when we got back from our event and the desk clerk was short with me when I called to inquire. I ended up having to set up a hot spot on my phone. The TV user interface and selection feels like it’s from 1995.

Beautiful historic building with an art deco aesthetic. The lobby smells absolutely amazing but the woman at the desk didn’t know what the scent was. The room was pretty clean and the bed was comfortable. The breakfast voucher ($10 at the bakery in the building) lasts into the afternoon so that’s nice for late risers! The location was excellent.

Stayed in April 2024

no coffee in the rooms, my room backed up to the elevator so was noisy clacking all the time

well located, nice restaurant and voicher system for food is smart

Stayed in April 2024

Pillows were uncomfortable, too big and hard; I had to use a towel inside the pillow case. Room was also chilly even though thermostat set at 71,

Friendly, helpful staff, esp. Maria at front desk Breakfast vouchers

Stayed in April 2024

Wish there was coffee in the room

Intimate, cleanliness, nice staff love the complimentary bakery

Stayed in April 2024

I would have liked a coffeemaker and a microwave inside my room. I had to wait in line at the bakery downstairs, when they were busy. But it wasn't a big deal.

I loved the location and the charm of the hotel! Central Park is within walking distance. The walk brought us through charming neighborhoods with beautiful architecture. There are also restaurants nearby. We walked to Bare Burger, Amsterdam Ale House, and the Gelato Factory. The hotel's restaurant and bakery are wonderful, and we appreciated the vouchers to those provided by the Hotel BelleClaire. I highly recommend The roasted chicken at Allure, and the chocolate croissant at charming French bakery downstairs. The hotel staff was very friendly and helpful. We had a late flight, and they kept our luggage safe for us so we could enjoy some attractions on our last day after checkout. The bellman took care of getting us a taxi from the hotel to the airport, which was nice. I would definitely stay at Hotel BelleClaire again, and will recommend it to my friends and family!

Stayed in March 2024