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  5. Reviews of Best Western Plus Burleson Inn & Suites

Reviews of Best Western Plus Burleson Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

516 Memorial Plaza, Burleson, TX 76028, United States of America

#4 of 12 hotels in Burleson

Guests' Choice

Review Score

Based on 183 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible/Communication Assistance
    • Stayed 3 nights
    • Submitted from a mobile device

    Room we requested was 'handicapped' & it was great except for the shower. There was no lip on the base so water ran all over the floor. They had laid rolled up towels at the base but they were ineffective.

    Staff was great, bed comfortable.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't have a towel for 2 people and we were almost without liquid to bathe for the 3 days.

    Breakfast

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Very pleasant and enjoyable visit!
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Noisy air conditioner in room. Pet policy requiring additional payment per night which management adjusted due to my unique situation but I still had to pay a fee.

    Excellent accommodations! Nice large room, very clean, comfy bed, generally quiet. Breakfast had a nice selection of foods. Friendly and helpful staff.

    Stayed in April 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Close to work location. Very clean and comfortable. Majority of staff was very friendly and polite.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Location is good, small pool, awesome housekeepers, thin walls.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Pool was pretty small. They could have more restrooms outside of the ones that we saw on the first floor past the elevators. It would be nice if they changed out the bath towels while you are gone instead of having to turn in the ones you use and exchange them for new ones.

    Location was not bad at all. You are pretty much within 10mins of of stores and restaurants. Downtown Burleson is literally around the corner like 3-4mins tops considering lights. The breakfast was decent nothing special, housekeepers were all very sweet. They do offer late check out until 2pm for $35.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Wasn't there much of the day but it served the purpose when I was there mostly at night.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough supplies for customers. Only a tiny little soap, no toothpaste, or toiletries in case someone forgot to bring their own from home.

    The quite atmosphere and courtesy of the workers.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Accessible/Communication Assistance
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel was a little dated, but it was kept very clean!

    Everything was good, staff was very friendly

    Stayed in February 2024

  • Reviewed: January 18, 2024

    8.0
    Traveling due to family illness. Site was clean and staff was friendly. Thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient

    Stayed in January 2024

  • Reviewed: December 29, 2023

    9.0
    Front desk lady was excellent
    • Leisure trip
    • Group
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Location. Size of room

    Stayed in October 2023

  • Reviewed: November 7, 2023

    8.0
    Relaxing and pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise and talking through the door in the hallway. People’s conversations could be heard rather clearly.

    Breakfast was good: scrambled eggs, Canadian bacon (ham slices), country potatoes; bagels or toast, etc. everything was well stocked and fresh. Room was clean and beds were comfortable. My friend said it was one of the most comfortable. Liked having the refrigerator and coffee maker; a packet of coco in the room would’ve been nice. Easy proximity to everything we wanted to get to.

    Stayed in November 2023

  • Reviewed: October 5, 2023

    9.0
    Must participate in towels exchange
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed 2 nights but didn't have housekeeping come in, so we were out of towels. When we asked for extra towels at the front desk, we had to provide the used ones. Made me feel like a thief.

    The hotel was clean and in a good location for the places I needed to go. The breakfast was delicious!

    Stayed in October 2023

  • Reviewed: August 3, 2023

    8.0
    would stay again if went to the area again!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    My pillows did have a funky smell to them though. I Febreezed them!

    WAs very clean! Breakfast was pretty delicious and had a coffee machine where you selected what type of coffee you wanted! I got the mocha option! :) Staff was super nice!!

    Stayed in May 2023

  • Reviewed: July 25, 2023

    7.0
    It was ok, glad I only stayed for 2 nights
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the smell when I first enter my room. It smelled musty like a barbershop type of smell, too manly for my liking.

    I liked the front desk area

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Good
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool area and jacuzzi were dirty. Not enough towels in the rooms

    The lady who checked us in was the most friendliest and welcoming.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Overall good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool was not too clean. The breakfast was disappointing

    Room and the cleanliness of it. The cleaning crew was phenomenal. I love their conversation. I love how willingly they were able to help me in the room with my grandson they made that stay perfect. 

    Stayed in June 2023

  • Reviewed: April 2, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is simple but employee struggled with keeping items stocked.

    Staff was very friendly and helpful. Area is safe plenty of food options near by

    Stayed in February 2023

  • Reviewed: March 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Water from the pool being tracked all thru the hotel. I was always afraid of slipping. And the channel choices for the television.

    The access to everything.

    Stayed in March 2023

  • Reviewed: January 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    tv channel selections were limited

    Stayed in January 2023

  • Reviewed: November 30, 2022

    8.0
    A nice place to stay
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    We enjoyed the pool most every day. The hot tub looked like it could be drained and given a good scrub down but I still used it 😀 On the days I asked the room to be made up the bed was made but the vacuum job seemed a little, rushed.

    The staff, for the most part, were very friendly and accommodating. One staff member made me feel most welcome, thank you Lessley The breakfast exceed expectations.

    Stayed in November 2022

  • Reviewed: November 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    it was clean, staff was friendly

    Stayed in November 2022

  • Reviewed: September 16, 2022

    9.0
    Very pleasant stay!
    • Leisure trip
    • Couple
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    My only complaint was the lack of a night light for the bathroom. With the curtains closed, the room is very dark and difficult to navigate.

    The breakfast was a nice variety and very good. The room, bathroom and bedding were all fresh and clean. I enjoyed the citrus shampoo, it smelled great!

    Stayed in September 2022

  • Reviewed: August 17, 2022

    9.0
    Great stay!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Wish they would serve breakfast earlier.

    The staff was very pleasant and accommodating.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    9.0
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    All good

    Very good

    Stayed in May 2022

  • Reviewed: June 27, 2022

    8.0
    It met my needs and was clean. I was worried it would be dirty.
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    The worst, and most important thing is the air conditioner cover was broken so it vibrated SO LOUD it was very difficult to sleep. The temp in Burleson was over 100 so there was no option but to have it running all night. This is a very important factor when deciding whether I would stay here again.

    It was ordinary but you can’t be too picky if it is free!

    Stayed in June 2022

Showing 1 - 25

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