2133 West Hanford Road, Burlington, NC 27215, United States of America
#14 of 15 hotels in Burlington
Guests' ChoiceBased on 306 hotel reviews
3.7Cleanliness
4.4
Comfort
4.6
Location
5.9
Facilities
4.4
Staff
6.4
Value for money
5.1
Free Wifi
5.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Dustin
United States of AmericaRoaches, online says pool and the pool was covered and looks like it will never be open. Mattress has a huge dip in it, this place needs new management and remolded.
Stayed in June 2024
Reviewed: June 2, 2024
Jenny
United States of AmericaThe phone didn't work... the ceiling look like it was about to cave in... there was no soap or a way to dry off your hands in the lobby bathroom there was hardly a lighted room and there was like no plugs in the room...it was a basically you get what you pay for
That it was right off the interstate
Stayed in June 2024
Reviewed: May 28, 2024
Ashley
United States of AmericaStaff was rude and the room was dirty
close to highway
Stayed in May 2024
Reviewed: April 14, 2024
Janeesha
United States of AmericaI found a cr*ck pipe under my mattress, the room smelt of cigarettes, and the WiFi was mediocre.
Stayed in April 2024
Reviewed: April 13, 2024
Frances
United States of AmericaThe rooms had bugs
It was very quiet place
Stayed in April 2024
Reviewed: March 15, 2024
Courtney
United States of AmericaThe first night there was cigarette burned into the mattress of my non-smoking room, blood stains on the sheets, the entire room looked dirty and not kept up, baseboards were peeling off, stains on walls and ceiling, not a clean feeling at all. Front staff offered to give me sheets so that I could remake the bed in my room with no discount, I obviously don’t want to pay for a hotel and have to clean it myself, but the cleaning staff wasn’t able to so she finally switched my room and it was better but not enough to make up for the first night so I cancelled the third and stayed at a different hotel.
It was close to my husband.
Stayed in March 2024
Reviewed: October 15, 2023
Anthony
United States of AmericaThe day staff was unfriendly and unprofessional.
The night staff was friendly and helpful.
Stayed in October 2023
Reviewed: October 8, 2023
Melanie
United States of AmericaLocation, facilities are not up-to-date
The staff was helpful and nice. They resolved the TV remote problem.
Stayed in October 2023
Reviewed: September 11, 2023
Rhonda
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 4, 2023
Patrick
United States of AmericaListed ameneties were not available. The pool had been closed for an extended period of time, there was no breakfast, the wifi did not produce usable or consistant service. The room met expectations, but the balance of the site was unfavorable.
The room was comfortable and spacious. Most of the Staff were courteous and friendly. The location suited my purposes nicely.
Stayed in September 2023
Reviewed: August 21, 2023
Joel
United States of AmericaIn the room has a lot of cockroaches and the toilet doesn’t work and not put soap or something for take a shower and smell a lot of cigarettes
Stayed in August 2023
Reviewed: August 15, 2023
Alexia
United States of AmericaPrice and how it looks
The staff
Stayed in July 2023
Reviewed: July 20, 2023
Lane
United States of AmericaThere was roaches and room looked like they just stopped renovating it. Ceiling failing apart, receptacles were missing covers. Baseboards were torn apart.
Location was great. Room was nice and big for the price. The fridge, ac and TV worked great. The bed was comfortable. Nice and quiet.
Stayed in July 2023
Reviewed: July 3, 2023
Lisa
United States of AmericaNo pool, roaches, no breakfast
Nothing
Stayed in June 2023
Reviewed: June 23, 2023
Kathy
United States of AmericaThe hotel was dirty. Found a dead roach in my bed
There was no breakfast
Stayed in June 2023
Reviewed: March 5, 2023
Raven
United States of Americathe halls wreaked of cigarette smoke. the physical appearance of the hotel is NOT what is pictured here. It’s run down once you get past the lobby and snack machines. Paint was chipping on EVERYTHING there was visible rust in the bathroom. The tiles need to be cleaned in the bathroom
the location was great
Stayed in March 2023
Reviewed: January 19, 2023
Aime
United States of Americahow its smelled
the smell is unbearable the moment you walk in its pure cigarette smell.
Stayed in January 2023
Reviewed: December 12, 2022
Rodney
United States of Americathey had dogs nd were barking to much
it was nice
Stayed in November 2022
Reviewed: December 11, 2022
Summerset
United States of AmericaFacility needs a facelift but good employees
The price is more than affordable for the need
Stayed in October 2022
Reviewed: November 13, 2022
Catricia
United States of AmericaI wasn’t fond of The staff, the room had bugs.
In town for a funeral and it was close to interstate and where I had to be going.
Stayed in November 2022
Reviewed: September 13, 2022
Cooper
United States of AmericaROACHES
Front desk Lady
Stayed in September 2022
Reviewed: August 21, 2022
Tonya
United States of AmericaIt was bug infested I got it ate up by bedbugs
I like the location about the property
Stayed in August 2022
Reviewed: August 1, 2022
Sherman
United States of AmericaIt should have been cleaner
I didn't get breakfast
Stayed in July 2022
Reviewed: July 28, 2022
Ponce
United States of AmericaThis is a drug den. I don't make any judgments about what people do in private but, this was in public. I saw 2 families leave in the middle of the night. We had no top sheet in either room. In the second room, no towels. None of the entry doors was locked and there was very little if any security.
The front desk staff was helpful with adding another day and changing rooms.
Stayed in July 2022
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