25 West 37th St, New York, NY 10018, United States of America
#197 of 418 hotels in New York
Guests' ChoiceBased on 459 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
7.9
Staff
8.6
Value for money
7.7
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Rebecca
AustraliaThe beds and pillows were very comfortable.
Stayed in May 2024
Reviewed: May 18, 2024
Smith
United States of AmericaThe room was real small and bathroom was partially private when we were all in the room.
The locatives perfect for exploits York
Stayed in April 2024
Reviewed: May 11, 2024
Maria
BelgiumRoom was a bit cramped (we had a desk and a sofa we never used, but had no room to enter/exit the room easily); A minus were also the feather pillows which triggered our allergy Breakfast was disgusting; everything was bland; only butter that was served was salty; not many choices for children
Bed was comfy Bathroom was ideally sized, water pressure was excellent
Stayed in May 2024
Reviewed: May 6, 2024
Sarah
United KingdomMaybe a wider variety of cooked food for breakfast eg sausages bacon however there was still a good selection of bagels, waffles etc.
Location fantastic and view of empire state from window was amazing
Stayed in April 2024
Reviewed: April 30, 2024
Diana
United States of AmericaThe tv kept going in and out and the mattresses were very worn
It was clean room was spacious
Stayed in April 2024
Reviewed: April 26, 2024
Fouad
CanadaNo room service, asked for extra blanket, they didn’t respond.
Stayed in April 2024
Reviewed: April 11, 2024
Katie
United KingdomNo room to sit at breakfast, tables were cramped and there was a shortage of chairs. Considering everyone has breakfast included, there isn’t enough room for everyone. Rooms had everything apart from a kettle which we needed.
The beds were very comfortable, rooms had everything you needed apart from a kettle. There was a gym to use if needed which was well equipped and clean, modern and looked recently done. Paintwork was good and it was very clean. Breakfast was basic, but good. Location was excellent. Housekeeping was frequent and well stocked bathrooms.
Stayed in April 2024
Reviewed: April 8, 2024
Kayla
United States of AmericaSmall breakfast selection and small dining room.
Staff were accodmating and very friendly.
Stayed in April 2024
Reviewed: April 6, 2024
David
IsraelBreakfast space.
All was great. Breakfast space was very small and crowded.
Stayed in March 2024
Reviewed: April 5, 2024
Amiad
IsraelThe hotel is in a very good location close to everything. The room I received was high and I had a nice view of the Empire State Building. the staff were very friendly, and though It was laking vegetables the breakfast was very nice
Stayed in March 2024
Reviewed: April 2, 2024
Sekeena
JamaicaThe scaffolding outside I didn't expect but that is common in NYC
Helpfu and friendly staff, Receptionist helped me get a room after 12 am when I couldn't book it online
Stayed in April 2024
Reviewed: March 25, 2024
Sn
NetherlandsWe were a bit surprised about the deposit ($50,- a day) since there was no mention of it on the Booking.com website. But this was not the hotels fault, but Booking.com shortcoming.
The hotel is a bit dated design wise, but the location, complementary breakfast, spacious rooms, cleaness and friendly staff exceeded our expectations. Beds are comfortable as well as the facilities in the room. Read some reviews regarding overcrowded breakfast area, but that was not this case at all. Would defenitely come again!
Stayed in March 2024
Reviewed: March 24, 2024
Suzanne
United States of AmericaCouldn't get any internet connection because didn't have correct log in info. Wasn't a biggie for me but could be annoying for others. Breakfast could be better for the room price, the breakfast area is small for the size of the hotel and I could see how it would get overcrowded at busy times of year.
Good location, comfortable bed, quiet staying 10th floor in March given how noisy Manhattan is in general. Room and bathroom were super clean, spacious and easy to move around in. Very friendly and efficient staff. Fast elevator.
Stayed in March 2024
Reviewed: March 11, 2024
Reshu
CanadaWe had booked the place because they mentioned they have parking available but that’s not the case. They ask you to park at a public parking. So it’s not really hotel parking. Rooms are small but you know that it’s manhattan. They have a weird room plan where they have put a closet and table in the middle of the room making it feel like even smaller.
It’s very close to empire state building and times square. A lot of food joints and cafes around.
Stayed in March 2024
Reviewed: March 9, 2024
Avi
IsraelLocation is excellent, nice breakfast and room.
Stayed in March 2024
Reviewed: March 4, 2024
Shameeka
United States of AmericaThe breakfast could be better
I like that it’s not to far from Time Square. But property was very secure
Stayed in March 2024
Reviewed: March 3, 2024
Dana
United States of AmericaWalls are very thin. Rooms are small. TV needs the option to sign in to Netflix or other streaming services.
Great location and everything was really clean.
Stayed in March 2024
Reviewed: February 27, 2024
Milan
Serbiabreakfast very bad
Stayed in February 2024
Reviewed: February 25, 2024
Rene
United States of AmericaCloset storage was small to none, just an armoire like piece of furniture on the corner, so not much room for you to hand your things and limited space for your luggage storage.
The hotel is situated just a few blocks away from the Empire State building, but still within walking distance of Times Square, Madison Square Garden and Grand Central station. The room was adequate for the price, although the bathroom door was more of a "homelike" door (sliding door with no lock and a frosted glass) so if you're traveling with friends the privacy can get...interesting. Besides this, beds were comfy but closet/store was very limited.
Stayed in January 2024
Reviewed: February 18, 2024
Daniela
ArgentinaThe windows were dirty so yoy couldn't appreciate the view so much
Amazing view, comfy, clean and good breakfast
Stayed in February 2024
Reviewed: February 13, 2024
Ronisha
United States of AmericaThe options for breakfast did not really go so I did not partake
The stay was amazing staff were very helpful and friendly
Stayed in February 2024
Reviewed: February 7, 2024
Duran
Mexicothere was a repairing on the hotel just in that time we stayed in, view from window was awful
location was pretty close to almost every place we visited
Stayed in February 2024
Reviewed: February 1, 2024
Manuela
Australiabreakfast
location and the most comfortable bed
Stayed in January 2024
Reviewed: February 1, 2024
Manuela
Australiabreakfast
location, the most comfortable bed ever
Stayed in January 2024
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