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XIAOMING أستراليا

Everything was organised and so easy - the cost covered everything and we didn't have to worry about a thing once we checked in. Things were extremely easy and the hotel had great facilities. Overall, it was exceptional value for what we paid for, including the room, the private onsen, all the included meals and the hotel facility.

Daryl أستراليا

Wonderful staff who could anticipate your requests.

Michael الولايات المتحدة الأمريكية

The attention to detail to the decor of this resort was exceptional. The staff, the food, and the beautiful was beyond beautiful in Autumn.

Michael ألمانيا

An outstandingly friendly, gracious welcome. A calm and beautiful house with - in my opinion - great attention to detaile. A fabulous breakfast.

PITCHAKORN اليابان

It's bigger than I thought. The bed is very big. Many things is provided.

SIN YIN هونج كونج

It is a good place for bird watching.

Luca ألمانيا

The natural hot spring, as well as the onsen baths, feature what might be the most breathtaking view I have ever had the pleasure to experience. You feel like you are in the Shikotsuko lake, rather than in front of it. The service, staff, room equipment were absolutely spotless, and the irori kaiseki dinner we had was just A++ marks on all fronts, environment included. The fact that you cannot take pictures of the onsen except during the first 20 minutes of the cleaning shift adds to the magic, making it an experience during which you must and want to be completely aware, to take it in to the fullest and engrave the scenery in your memory.

Ruby ماليزيا

The environment is so peaceful, calm and relaxing. It’s very near to lake Shikotsu. Definitely a great choice to away from city hustle bustle. I feel so much refreshed and recharged after the stay. Staff are very friendly and warm, and surprisingly they can address my name when I first walk into the hotel. The room is with a Japanese tatami sitting area where is my favourite area. The bed is so comfortable and i had a good night sleep.

Silene اليابان

good communication, easy checkin, very clean, free parking nearby