Please note that there is a 3% charge when you pay with a credit card / overseas visitors.

All requests for arrival after 19:00 are subject to confirmation by the property. Otherwise, a surcharge of NZD 25 will apply for arrivals after check-in hours.

For your information, we provide a heater, e-blanket, and extra blanket at all our accommodations. However, Lake Tekapo is surrounded by Alpine mountains which will be extremely cold depending on the weather. We suggest you bring more layers when you are planning to visit Tekapo from April to October.

Kindly noted that we are not able to cancel the booking due to natural disasters or road closures.

Please note that there is a penalty will be imposed if our team find/smell the guest smoking/vaping inside the property. Smoking/vaping is strictly not allowed in all of our properties.

Mangyaring ipagbigay-alam sa Matariki Star nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Hindi pinapayagan ng property na 'to ang bachelor at bachelorette parties at kahit anong katulad nito.

Ang mga oras na tahimik ay sa pagitan ng 22:00:00 at 07:00:00.