Reviews of Grand Excelsior Hotel Al Barsha 4 stars
Al Barsha Dubai, Al Barsha, Dubai, United Arab Emirates
#439 of 710 hotels in Dubai
Guests' ChoiceReview score
Based on 4385 hotel reviews
7.7Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.3
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Facilities
7.9
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Staff
8.3
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Value for money
8.0
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Free WiFi
8.3
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Reviewed: 7 June 2024
Solomon
United Arab Emirates5 reviews9.0“Over all It’s a good hotel”- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
Everything
The location is good , tue hotel building is classic and magnificent, The staffs also help full and everything was good but they keep only 2 pcs of half liter water for 2 persons. I recommend least 4 bottles of water
Stayed in June 2024
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Reviewed: 6 June 2024
Saif
United Arab Emirates27 reviews3 helpful votes9.0“Comfy”- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
Towels were old, need to change. The water pressure was low.
Fahima was amazing, very professional and took care of our request.
Stayed in May 2024
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Reviewed: 6 June 2024
Mazin
United Arab Emirates35 reviews2 helpful votes8.0“great location with excellent staff”- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
the staff was very welcoming
Stayed in June 2024
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Reviewed: 2 June 2024
Atallah
Saudi Arabia28 reviews1 helpful vote9.0“Perfect”- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
Need to do some maintenance in bathroom and AC
Location and price
Stayed in May 2024
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Reviewed: 31 May 2024
Sameh
United Arab Emirates11 reviews1 helpful vote7.0Good- • Business trip
- • Solo traveller
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
The internet was very poor, lots of cuts within the day
Stayed in May 2024
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Reviewed: 23 May 2024
Ashraf
Egypt127 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
Sauna and steam was not function during my stay. There was no hair dryer in Bathroom Staff needs to be more friendly with guests.
Room was spacious , clean .
Stayed in May 2024
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Reviewed: 21 May 2024
Joseph
United Arab Emirates28 reviews5 helpful votes9.0“Abdel rahman the housekeeper made the room so clean”- • Leisure trip
- • Couple
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
All was good
Staff and rooms are big
Stayed in May 2024
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Reviewed: 16 May 2024
Saleh
Egypt27 reviews16 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
Friendly staff
Stayed in May 2024
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Reviewed: 15 May 2024
Fiona
Australia15 reviews8.0“Perfect walking distance to some great little eateries - loved the Nepalese place around the corner.”- • Leisure trip
- • Family with young children
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 2 nights
Flying in to Dubai saw us land at a very early time. We were told we had to wait for check in time but when I later went to the desk the room was ready and the other person let us in slightly earlier. I think it would be nice if they took our details and let us know when it was ready as the flights in are difficult to manage. No real complaints though, just a point of something I noticed.
It was a nice stop off near the Mall of the Emirates and much better pricing than the newer part of Dubai where we stopped two weeks prior. Great place to pick up reasonably priced souvenirs without the stressful haggling at some of the markets.
Stayed in March 2024
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Reviewed: 13 May 2024
Girltravellingsolo
Ireland8 reviews9.0“Absolutely Amazing”- • Leisure trip
- • Family with young children
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 7 nights
The pool closed for an hour while the lifeguard had lunch but understandable at the same time, Just wish we didn't have to leave the pool because it is so nice
Room was lovely but due to the crazy rain that was happened it did leak but the hotel were more than accommodating and moved us straight away, The staff there are amazing!!
Stayed in April 2024
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Reviewed: 12 May 2024
Lindinalva
Italy2 reviews9.0“Great time”- • Leisure trip
- • Solo traveller
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
Don't have windows
Thanks to all i have a good time in the Hotel
Stayed in May 2024
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Reviewed: 10 May 2024
Gulbahar
Cyprus10 reviews8.0“Great stay for budget travelers”- • Leisure trip
- • Solo traveller
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 2 nights
- • Submitted via mobile
Availability of taxi around
It was clean , friendly personnel Budget option Good location depending where you want to be close to
Stayed in April 2024
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Reviewed: 8 May 2024
Mohammed
United Arab Emirates1 review8.0“excellent”- • Leisure trip
- • Couple
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 9 nights
it is very near to the malls, my stay with them was very much fun
Stayed in March 2024
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Reviewed: 7 May 2024
Akhter
India1 review8.0“Upgraded our room, at no charge, which was a good gesture, the restaurant was empty of fixed food items and then asked t”- • Business trip
- • Couple
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 2 nights
- • Submitted via mobile
The Restaurant, the Menu, and the Buffet, but the Food given was good
The room
Stayed in May 2024
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Reviewed: 28 April 2024
Fernando
Portugal17 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 2 nights
- • Submitted via mobile
The fact that one of the elevators is not working makes the waiting quite long. I ended up using the stairs very often, which was ok as i was on the second floor.
The room was huge and very comfortable. Very good location and i liked the hotel itself, the parking, the lobby, the Pub.
Stayed in April 2024
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Reviewed: 23 April 2024
Francesco
United Kingdom13 reviews8.0Very good- • Business trip
- • Solo traveller
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 5 nights
- • Submitted via mobile
Structure a bit old style but functional and clean, with services, friendly and helpful staff, quality/price ok!
Stayed in April 2024
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Reviewed: 17 April 2024
Frank
Saudi Arabia81 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
The soundproofing could be (a lot) better
Room was spacious and comfortable. Quite well appointed
Stayed in April 2024
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Reviewed: 15 April 2024
Syed
Saudi Arabia14 reviews3 helpful votes9.0“Value for money”- • Leisure trip
- • Group
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
Hotel is in very good location specially there are too many restaurants in the locality. Staff was very friendly specially the receptionist Fatima was very cooperative and helpful.
Stayed in April 2024
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Reviewed: 14 April 2024
Yogesh
Saudi Arabia4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 1 night
- • Submitted via mobile
For baby bed don't have a small blanket
Location was great and the staff were very cooperative .also breakfast was good.
Stayed in April 2024
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Reviewed: 13 April 2024
Sareh
Iran2 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 10 nights
- • Submitted via mobile
I am overall satisfied with my stay in the hotel, but it doesn't seem to be a 4-star hotel to me. Here are a few points that can be improved: - There was no hair dryer, and when I asked for it, they sent a broken one to the room. - The faucets weren't functioning well. - The room was toooo dark with no decent light for the nighttime. - I got stung badly in the bed twice while I was asleep. - The first night, I got up in panic as the neighboring guest was sharply pushing the door handle and trying to open the connecting door of the rooms.
The location and the staff were the main advantages. There's a walking distance to the mall of emirates where the metro and bus station are located. The staff were friendly, agile with the requests and efficient.
Stayed in April 2024
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Reviewed: 12 April 2024
Hasan
Bahrain14 reviews3 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
Even though I didn't explore all the facilities, I found two of them were closed. Also, the amenities, there was no comb and no toothbrush in the bathroom as well as no hair dryer. Last, I would recommend putting a guidebook in rooms that mentioned all the available facilities, their timings, and the extension number.
It was a good stay, nice, welcoming and helpful staff. On-sight parking and a quiet area there are many restaurants, SPAs, grocery shops, and malls nearby.
Stayed in April 2024
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Reviewed: 12 April 2024
Abdul
United Arab Emirates14 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 4 nights
- • Submitted via mobile
Good location and professional staff
Stayed in February 2024
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Reviewed: 8 April 2024
Nk
United Arab Emirates6 reviews2 helpful votes7.0“Had a pleasant stay at the Hotel”- • Leisure trip
- • Couple
- • Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 2 nights
- • Submitted via mobile
Bathtub not in perfect condition. Rest everything is in good shape.
10 minutes walk from Mall Of Emirates
Stayed in April 2024
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Reviewed: 7 April 2024
Nagapavanasarajan
Japan18 reviews6 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Ambassador One-Bedroom Suite (Complimentary Shuttle to the Beach and Mall of the Emirates)
- • Stayed 3 nights
- • Submitted via mobile
The room has very less ventilation and the lights are not bright enough. Some items in the room needs a repair
The hotel is nice and the neighborhood is quite good. There are amazing restaurants around The room size is huge and the beds are very comfortable. The staff are very attentive
Stayed in April 2024
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