19th Street, Bur Dubai, Dubai, United Arab Emirates
#47 of 710 hotels in Dubai
Guests' ChoiceBased on 3742 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.5
Value for money
9.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Joy
Philippinesnothing
I love Sohila the front desk officer. Very polite and kind
Stayed in May 2024
Reviewed: 7 June 2024
Hira
IndiaHousekeeping staff particularly vinay were very good at reception sahili, Jackie were always hosting guests with a huge smile Managers Sam, Ayman and ramadan were always accommodating and helpful All in all a home away from home
Stayed in May 2024
Reviewed: 7 June 2024
Eman
KuwaitClean quit hotel this is my 5th saty for quick visit to dubai amazing staff
Stayed in June 2024
Reviewed: 6 June 2024
Dr
Qatarfood selection is not big on property, last room order at 11 pm
everything was clean and new, staff were super helpful, free wifi was very fast and reliable from both phone and laptop. 24/7 supermarket in the hall is very convenient. this is an excellent place to travel for work.
Stayed in June 2024
Reviewed: 5 June 2024
Hasan
IranSmall room
Very good M equipments Wonderfull staff especially Doreen and Sam
Stayed in May 2024
Reviewed: 5 June 2024
Jeff
United StatesI love the staff especially Doreen
Stayed in June 2024
Reviewed: 4 June 2024
Abdullah
OmanNothing
Confirtable and clean
Stayed in May 2024
Reviewed: 3 June 2024
Angeliki
United Arab EmiratesNothing
Everything was fine
Stayed in May 2024
Reviewed: 1 June 2024
Hallouma
FranceNothing
Everything is perfect : pool, room, location , shuttle
Stayed in May 2024
Reviewed: 31 May 2024
Maga02
OmanExtra bed not well prepared
Premises
Stayed in April 2024
Reviewed: 28 May 2024
Nestor
MexicoAll went fine
Excellent value for your money. Nice stay in Dubai, comfortable bed, clean bathroom, high-speed internet, and very good parking facility. The breakfast had plenty of options. In overall, very nice hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Ihsan
United Arab EmiratesThe stay was amazing and stay were very professional,Friendly, attentive especially from reception Issak, Uraz.
Stayed in May 2024
Reviewed: 26 May 2024
Shahfaisal
IndiaLocation not so good
Cleanliness and staff behaviour
Stayed in May 2024
Reviewed: 26 May 2024
Praveen
United Arab EmiratesNa
Cleanliness , connectivity
Stayed in May 2024
Reviewed: 26 May 2024
Bassam
OmanYes
Stayed in May 2024
Reviewed: 26 May 2024
Manjunatha
IndiaHospitality by staff members are awesome
Excellent service and clean
Stayed in May 2024
Reviewed: 25 May 2024
Eyad
OmanSupportive staff. MS. Doreen helped me to extend my check-out for the second time.
Stayed in May 2024
Reviewed: 24 May 2024
Younes
EthiopiaNothing
Everything was top notch and amazing 👏 I originally was planning to stay for a week and then I loved everything about it and extended 9 more days. The staffs were amazing, made my vacation in Dubai more pleasant.
Stayed in May 2024
Reviewed: 24 May 2024
Baschar
United Arab EmiratesThe best customer service, especially Mr. Mohamed Ramadan. They always find a great solution for your needs. Also the amenities are superb, a supermarket inside the hotel. I will not stay in any other hotel in Dubai. Best value for money.
Stayed in May 2024
Reviewed: 24 May 2024
Hasan
QatarNone
I always prefer to stay in ROVE if the price matches my budget. The vibe is excelled, location is very central, I always choose non breakfast option but I believe the breakfast would be good. The hotel is clean and quiet, ample parking spaces in the basement.
Stayed in May 2024
Reviewed: 23 May 2024
Azzaz
United Arab EmiratesExcellent hotel, Excellent Staff easy Check in Process, Room service top too. Highly recommended and excellent Value. Thanks Jackie at reception keep up the good work!
Stayed in May 2024
Reviewed: 22 May 2024
Kyungsang
JapanVery Good services and I very happy to stay here preferable to Japan, and all the staff are very kind especially Ramadan Kyng Sangnoh
Stayed in May 2024
Reviewed: 18 May 2024
Mohammed
United Arab EmiratesNothing
Everything
Stayed in May 2024
Reviewed: 18 May 2024
James
IrelandGood hotel. Smart solutions and a lot of thought on what a guest needs. Really appreciated the ice machine in the corridor.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content