The breakfast options were severely limited for people with a vegan or lactose free diet. They had soy milk, but all milk options were in the same jugs and there was always the danger of grabbing the wrong one. They offered margarine but it was not lactose free. Also, the dishes did not have any allergen information. There is a club close by that is very loud on weekend nights. I was not able to sleep until it closed around 5am. Therefore, even though I liked the hotel in general I would not book there again if I was staying at the weekend.

Hotel is very close to the train station. Rooms are clean and modern, and the bed as well as the small couch are comfortable.

Stayed in May 2024

Light at the bed side had to be fixed by maintenance. Channel listed on TV not available, manager went to check if it was available and never came back. I wanted to watch the football. Bathroom light shines onto bed so if one person gets up during the night and turns the bathroom light on it disturbs the other person. I booked last November and requested a higher level room but I didn't get one. Six months should be plenty of notice. Beds seem small. Pillows too soft.

Breakfast was good. Great location. Staff were efficient and very busy.

Stayed in April 2024

No dislikes

Breakfast was lovely with a wide variety of food. Locality central

Stayed in May 2024

Housekeeping need improvement as rubbish in room not disposed one day and rubbish bin in toilet not cleared the other day. We stayed here for 6 days and there was no vegetables in 2 days' breakfast.

Great location close to Rail station and shopping area and restaurants nearby. Buffet breakfast is good but would be perfect if more vegetables available.

Stayed in April 2024

Very central for our needs. Clean small room but that’s ok Got a late check which I was very grateful for as I was seeing a matinee at 2 and check out was 12/30 worked out very well.

Stayed in May 2024

Great breakfast

Stayed in May 2024

Nothing.

The location of this hotel is excellent. Walking distance to most areas. The room was small but comfy and perfect for 2 people. The breakfast has pretty much everything you needed and was delicious. Staff were very helpful.

Stayed in April 2024

Nothing to not like

Great location in Adelaide central. Walkable to Rundle mall, botanical gardens and plenty of restaurants to choose from for an evening meal. Parking was a bonus Would stay again

Stayed in May 2024

Excellent breakfast with good choice Ideal location- walking distance to so many places. Very close to public transport including free tram to Entertainment Centre. Excellent friendly staff

Stayed in May 2024

Noise around hotel until well into the night

Functional as we only stayed one night - but very noisy neighbourhood

Stayed in April 2024

The pillows were not the best. They were quite stiff.

The room was nice and clean. Everything you could ask for. The breakfast was very good.

Stayed in May 2024

Buffet breakfast made the stay well worth the money

Stayed in May 2024

Value for money

Stayed in May 2024

Entering the hotel via the laneway was a bit hard to find (signage on glass doors left me unsure I was entering the right spot). It was ok to park immediately next door in the parking complex, but the bins between the carpark and hotel were foul.

Hotel and room was modern and spacious. Loved the clever room layout. Breakfast was good quality and staff were excellent. Parking immediately next door was nice and convenient.

Stayed in May 2024

Parking! We were not forewarned of the payment and need for validation before parking. Staff need more intensive training!!! Some staff do don’t know answers to questions or told us wrong information. Poor quality evening pizzas - frozen then heated up!!!!! Get your act together if you want satisfied clients.

Modern and clean.

Stayed in May 2024

A few little things such as hand sanitizer and wipes not being refilled at the gym and lobby.

Great value for money, good location and central to Adelaide Cbd and excellent customer service.

Stayed in May 2024

Slight odor of sewage in our room

Very central, Staff friendly. Small but clean rooms. Great Breakfast

Stayed in May 2024

Stayed for 6 nights but the whole new bed sheet sets & doona covers were changed only once. Very disappointing experience. Expected for 2 times not one! Do not expect smiles from check-in, check-out or counter staff. No one greeted you with smiles for that 6 nights stay. However most staff in the breakfast time are lovely, helpful and hard working.

Convenient location...short walk to get free trams from Adelaide Raiway Station or Rundle Mall Station. Free breakfast is okay and enough. 4 selections of rotated hot food each day... ranging from scrambled eggs, canned bean, bacon, beef sausages, grilled zucchini or hash brown. Plus cereals, juices, yoghurts, fresh fruits, small bakeries, toasts and coffee & teas.

Stayed in April 2024

Room and breakfast.

Stayed in April 2024

We travelled as a family of 4 adults, and stayed for 4 nights. We made the booking 6 weeks in advance through booking.com, with two simple requests (1) 1 Queen room and 1 Twin room and (2) Rooms to be close together during booking. We understand this is subject to availability, but believe 6 weeks was sufficient time for the hotel to organise this. Upon check-in neither request was met, and the staff didn't seem to care either (the individual responded by saying that he had a long day). The staff were quite unhelpful and even suggested that in future we should make the booking directly with the hotel. The booking included free parking. However we were informed by the hotel that they use an external parking facility, and we were allowed only 1 exit per day (additional exits would cost approx. $25-$38). Had I known this beforehand we very likely would not have chosen this hotel. Prior to leaving I had a discussion with the senior manager who apologised for the inconvenience. The manager also explained that in terms of room allocations, the hotel first considers requests made by direct bookings, and only after that they consider 3rd party booking platforms. I'm sure hotels get a significant volume of bookings through 3rd party platforms/websites, and to treat these like 2nd class is highly unprofessional, disrespectful and unacceptable way to treat guests. For the inconvenience, the manager refunded us 1 nights' stay and provided 1 additional parking exit. Though this gesture and transparency was appreciated, it still left a bitter taste of our experience with the hotel.

Great location. Rooms were clean and well maintained, making for a comfortable stay.

Stayed in April 2024

Parking cost $25 every time you left the garage.

Location of the hotel and the fact that the breakfast was included.

Stayed in April 2024

Bathroom set up was ok for us but not totally private if you were two friends or workmates.

Comfortable room, good breakfast included. Central location with easy access to transport and city centre.

Stayed in April 2024

No evening meals

Position in city

Stayed in April 2024

The cooked breakfast wasn't very consistent. Sometimes there were eggs sometimes they were coming in 20 minutes. Sometimes the hash browns were cold. Please could you add chardonnay to the happy hour. We will be back to check on this!

The room was lovely. The happy hour was a good deal in pleasant surroundings. We met lovely groups of people during our stay. The staff were excellent and very helpful, from desk staff to cleaning staff. We will definitely come back.

Stayed in April 2024