16 Spencer Street, 3000 Melbourne, Australia
#146 of 208 hotels in Melbourne
Guests' ChoiceBased on 3610 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
9.2
Facilities
7.5
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 24 May 2024
May06
United KingdomN/A
Cheapest in Melbourne Good for what you paid for
Stayed in May 2024
Reviewed: 23 May 2024
Netti
IndonesiaBath room is too small
Location
Stayed in May 2024
Reviewed: 21 May 2024
Robert
United KingdomBathroom a little poky. The room is dark so had to have the light on. Going to the cafe to have breakfast but food was good
A very spacious room. Comfortable bed. Central to getting to shops, trams and trains. David in reception was always very helpful as his colleagues.
Stayed in February 2024
Reviewed: 19 May 2024
Ashleigh
AustraliaThe smell in the room and the cleanliness
- location - lovely staff
Stayed in April 2024
Reviewed: 18 May 2024
John
AustraliaBathroom was tiny, poor soundproofing
Location, and parking option. It was ok basic accommodation.
Stayed in May 2024
Reviewed: 17 May 2024
Norman
AustraliaNo improvement needed
Location was ideal for Southern Cross station and was very quiet considering the location close to Swanston Street.
Stayed in May 2024
Reviewed: 16 May 2024
Kerri
AustraliaVery convenient for an overnight stay on our way from Country Victoria to the airport. Easy walk to & from Southern cross for Skybus
Stayed in May 2024
Reviewed: 16 May 2024
Tok
SingaporeToilet was really small. Lack of amenities like gym.
Location. We had a little room situation on 12 May, the second day we stayed. The counter staff assisted us with much patience, proactively suggested solutions and in the end, instead of 2 Trio rooms booked, we got ourselves 2 Trio rooms and 1 Double room and everyone was happy. Thank god for the counter staff’s recommendations. Bed was very comfy. Location was good, near to Southern Cross Station.
Stayed in May 2024
Reviewed: 15 May 2024
Hannah
United KingdomThe bathroom had a sliding door that didn’t shut properly and had a huge gap around it so there wasn’t any privacy between it and the bedroom
Staff were lovely and the location was great
Stayed in May 2024
Reviewed: 14 May 2024
Sandra
Australianothing
I stayed in room 12 on the ground floor which was an internal room but very quiet. The bed was comfortable, the bathroom great with good water pressure. The staff at reception were most helpful with maps and directions and holding my bag for me. There was a good guest laundry on site if one had a need for it. Restaurant/cafe had good coffee and a reasonable food selection. Short stroll to trams and Casino.
Stayed in May 2024
Reviewed: 13 May 2024
Jenilee
AustraliaOur bathroom was quite dirty upon arrival and most days after. Just did not look clean. Also noise from the room above was horrid.
The location was central to our needs and staff were very friendly
Stayed in May 2024
Reviewed: 13 May 2024
Jane
AustraliaWell placed - handy for station . Staff great , price excellent
Stayed in April 2024
Reviewed: 13 May 2024
Tammy
AustraliaThe bathroom was tiny, you wouldn’t want to be a heavy person as you couldn’t fit into the shower cavity. The sliding bathroom door was frosted glass, you can see through with the light on.
Staff were so lovely and the location was fantastic.
Stayed in May 2024
Reviewed: 13 May 2024
Li
AustraliaNot much leg room when using the toilet. The water output randomly decreases in the beginning of a shower and need to re-adjust afterwards.
Quite spacious, clean, and very nice service. The location is very friendly for first timers in Melbourne CBD
Stayed in May 2024
Reviewed: 12 May 2024
Lauren
United KingdomNo parking available at the hotel have to pay $25 a day. Bathrooms were tiny struggled to get in and out of the shower comfortably. Beds not over comfortable.
Great location, very helpful staff. Clean rooms.
Stayed in May 2024
Reviewed: 10 May 2024
Brayden
AustraliaThe room needed more attention to cleaning, bathroom wasn’t cleaned very well and cracks in ceiling
Location was great, just a short stroll from southern cross and close proximity to cafes & shoos
Stayed in May 2024
Reviewed: 10 May 2024
Stephen
AustraliaInformation on nearby parking was not available with reception. Bathroom a tad cramped.
Great city hotel. Clean, neat and with plety of dining options nearby. Geat Location if you are attending any events at the MCG or the Tennis facility
Stayed in April 2024
Reviewed: 6 May 2024
Jack
United KingdomRoom was slightly small and could often hear noise from the trains
Great location and friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Benjamin
Australia- minimal soundproofing, would recommend earplugs - bathroom a little cramped, a bit dingy but clean - no natural airflow in rooms but high ceilings compensate somewhat - minimal natural light/no view in interior rooms
+ very convenient location to southern cross + firm bed + cafe is quiet, spacious and decent quality + check in/out was friendly and efficient + shower pressure + high quality air-conditioner
Stayed in May 2024
Reviewed: 6 May 2024
Sophie
AustraliaNot the cleanest eg mould in bathroom and dirty tile floors around toilet
Location and price
Stayed in May 2024
Reviewed: 6 May 2024
Carole
AustraliaCould sometimes hear other people's doors being shut
Although a single bedroom, it was plenty big enough with desk, wardrobe, kettle. No traffic from road and very clear tv picture
Stayed in May 2024
Reviewed: 6 May 2024
Vincent
New ZealandStaff were great. Location is excellent - the room was very clean. Bathroom layout is a bit small/cramped but it was still excellent value for money.
Stayed in April 2024
Reviewed: 3 May 2024
Susan
United StatesHotel is a little warn, especially the carpet.
Great location across from Southern Cross train/bus station.
Stayed in April 2024
Reviewed: 1 May 2024
Ed
United KingdomLack of convenient placed sockets for kettle , and phone charging sockets.
Convenient for rail station and trams Comfotable bed. Friendly quick reception. Internet good
Stayed in April 2024
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