328 Flinders Street, 3000 Melbourne, Australia
#87 of 208 hotels in Melbourne
Guests' ChoiceBased on 6313 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 25 May 2024
Moyle
AustraliaThe view to a carpark.
Staff great, nothing too much trouble Good location, easy to get around, close to public transport
Stayed in April 2024
Reviewed: 24 May 2024
Margaret
AustraliaNothing
Exceptionally helpful and professional staff. Yarra View room was great as usual - being able to look out at the river, train and people activity The atmosphere and decor are both very relaxing and even when reception was busy it was calm, friendly and efficient .
Stayed in May 2024
Reviewed: 23 May 2024
Heidi
AustraliaThe kettle was full of mouldy water. thankfully I emptied it before refilling it. I don't normally drink tea but decided I would because it was there. I told reception on leaving as it didn't affect me greatly. As a result they comped my $30 breakfast. I was happy with that . It hadn't occurred to me that was what they would do so.
Room was clean, nicely arranged, staff were great. Pretty hotel. Close to Flinders station and the free city circle tram is less than 100m away. Great location.
Stayed in May 2024
Reviewed: 23 May 2024
Jan
AustraliaNo tissues, coffee or green tea in my room until the last three of my eight day stay. Cold shower one evening brrr..
Great city location, close to all tram and train transport. Good breakfast and friendly staff
Stayed in April 2024
Reviewed: 23 May 2024
Kim
AustraliaThe location was perfect for our stay, close to the city centre, easy walking to the MCG and easy access to for our dinner reservations. A pre and post dinner drink in the Ava bar was a great way to unwind too, with great service.
Stayed in May 2024
Reviewed: 22 May 2024
Keith
AustraliaFantastic location.
Stayed in May 2024
Reviewed: 21 May 2024
Maree
AustraliaConvenient location. Beautiful historical building.
Stayed in May 2024
Reviewed: 21 May 2024
Adrienne
AustraliaLighting and early close of bar and restaurant
Excellent and very attentive service from the wonderful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Dennis
AustraliaLoose electrical fittings in the bedroom/sitting area
Like the location, room and bathroom were fine and the bed comfortable with reasonable but not great pillows
Stayed in April 2024
Reviewed: 20 May 2024
Alexander
South AfricaHousekeeping should answer the phone. Problem with the shower head was never fixed. Fruit bowl had rotting fruit for days. No bottled water replaced. No complimentary milk replaced. Shabby Housekeeping.
Break was an extra cost so I opted out. Location was great. Room was comfortable and clean
Stayed in May 2024
Reviewed: 20 May 2024
Denise
AustraliaBathroom was a bit pokey. Not a lot of room to get into the shower
Comfortable bed. Good location. Nice breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Helena
AustraliaThe hotel is in an excellent location and the room was comfortable. Late night room service was quick.
Stayed in May 2024
Reviewed: 19 May 2024
Andee
New ZealandNo hairdryer for my wife. no iron or ironing board in the room.
Location was great, we walked all around the city, or caught a tram just along the street.
Stayed in May 2024
Reviewed: 19 May 2024
Erica
AustraliaLocation!!! Staff were so helpful and friendly, which made the trip extra special!
Stayed in May 2024
Reviewed: 18 May 2024
Diane
AustraliaTwin Perkins Room 717 Extremely hard to get to coffee station. So close to bed!
Excellent
Stayed in May 2024
Reviewed: 17 May 2024
Andrew
United KingdomN/A
Excellent location for Melbourne , well designed and it feels like it is well managed . The staff are always courteous. I have stayed several times
Stayed in April 2024
Reviewed: 17 May 2024
Dezma
AustraliaMeant to be a 3pm checkin but room wasn’t ready until some time after.
Central location. Comfortable room. Good breakfast. Friendly staff.
Stayed in May 2024
Reviewed: 16 May 2024
Debra
IndiaWould be nice to have a luggage rack in the room.
Stayed in May 2024
Reviewed: 15 May 2024
Loredana
AustraliaIt was in a perfect location. Very clean and staff were very organised and informative.
It was very clean. The staff were lovely. The property was central to everything.
Stayed in May 2024
Reviewed: 14 May 2024
Jennifer
AustraliaWe had requested twin room but room made up as double. Had to wait 6hrs, after 3 phone calls to get this rectified. Only 24hrs WiFi provided then charged at high rate. The bathroom door didn't close, leaving a 3 inch gap which didn't allow any privacy between me and adult son. Very small bathroom area and one little drawer only for storage. No storage space in bedroom, Only 5 clothes hangers in a small narrow cupboard which had a safe and ironing board within it. No bottled water. Very noisy, doors slamming throughout the night and early hrs which I realise is out of hotels control. I had stayed before but only for 1 night so didn't impact as much as this time.
The location is excellent, directly opposite Flinders St station. The staff are pleasant and helpful and the furnishing with reception, bar and dining area is stunning.
Stayed in May 2024
Reviewed: 13 May 2024
Peta
AustraliaOnly one arm chair in our room, so both can't sit to relax after a big day out exploring. Having to go home.
We love the location and heritage style of the hotel. Always a lovely breakfast and 1 free drink each per night.
Stayed in May 2024
Reviewed: 13 May 2024
Pamela
AustraliaNil
Reception was great. Informative about the history of hotel.
Stayed in May 2024
Reviewed: 12 May 2024
Cathryn
AustraliaWe had a room at the front , tram and train noise was quite high . Not all lights worked .
Location . Check in was easy
Stayed in May 2024
Reviewed: 12 May 2024
Laurene
AustraliaNothing
The friendly staff and location keep us coming back
Stayed in May 2024
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