6361 Fallsview Boulevard, L2G 3V9 Niagara Falls, Canada
#45 of 82 hotels in Niagara Falls
Guests' ChoiceBased on 12067 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.6
Facilities
7.3
Staff
7.9
Value for money
6.6
Free WiFi
6.7
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End of dialog contentReviewed: 27 May 2024
Charles
United StatesVery old and analog tv,that doesn’t even have YouTube,for the price they charge they can’t have analog and non digital tv
Stayed in May 2024
Reviewed: 26 May 2024
Pat
CanadaShower leaked a lot. Room was very dark not enough lighting
Entertainment good. Location good
Stayed in May 2024
Reviewed: 25 May 2024
Alfred
CanadaWe ordered room service coffee for three people but only got two cups with it. It was also, very cold coffee. We were delayed so didn't complain but when you are paying $17 this isn't acceptable. There were some elevator issues when we went for breakfast but was quickly fixed.
We had US/Canada falls view two bedroom room on the thirty-four floor. It is close to the Niagara Casino and for the kids it's connected to an arcade which they enjoyed. We had breakfast on the thirty-third floor restaurant. It is no longer a buffet which is nice. This was changed because of Covid.
Stayed in May 2024
Reviewed: 24 May 2024
Alaa
JordanLong waiting time for the elevators to come
Stayed in May 2024
Reviewed: 23 May 2024
Louanne
CanadaThe charges to my credit card were extra, i.e. $5.87 and another $1.00 charge...not explained. As well, the cost of parking was not disclosed at the time we arrived ($50 for one night to park in a lot a five minute walk away!!!). We only saw it on the bill afterwards.
Location was very central to everything.
Stayed in May 2024
Reviewed: 21 May 2024
Mary
CanadaThe parking is far from the hotel is to hassle mostly with the kids.
Comportable to stay
Stayed in May 2024
Reviewed: 21 May 2024
K
JapanThe second bedroom doesn't have a view.
The view from the room is spectacular. The sunrise view in particular is gorgeous.
Stayed in April 2024
Reviewed: 20 May 2024
Cindy
CanadaParking was offsite. Had to line up for a shuttle. Cost $50. Plus tax. Elevators are slow because they are so busy they stop at every floor. Check in had a big line up. Way to many people. Way too expensive
Location, good restaurants. Check in staff very friendly
Stayed in May 2024
Reviewed: 20 May 2024
Mahmoud
CanadaParking
Location
Stayed in May 2024
Reviewed: 20 May 2024
Jim
United StatesRoom was smaller than estimated… Poor view.
Location
Stayed in May 2024
Reviewed: 20 May 2024
Odelmo
United StatesI didn’t like that there was no microwave in my room and the parking was not free
The view was great and room was comfortable
Stayed in May 2024
Reviewed: 19 May 2024
Jeff
United StatesWe couldn't use the toilet the first night until they sent a plumber to fix the problem. I called and said the ice maker was not working on our floor and was told that I needed to go to another floor if I wanted ice and that they could not fix it because it was a third party's responsibility to fix!
The view from the room was awesome!
Stayed in May 2024
Reviewed: 19 May 2024
Ελενη
BelgiumThere was a lack of security, anyone could reach the hotel rooms. Also there was no real lobby, somewhere to sit
Great location and value for money. We chose this hotel because of the brand
Stayed in May 2024
Reviewed: 18 May 2024
Shu
Canadaroom carpet looks old. if it can be changed to hard floor The room will be perfect.
view good and location near to the falls
Stayed in May 2024
Reviewed: 16 May 2024
Neal
CanadaBeds too hard and no on-site parking for our 2 night stay.
The view and location.
Stayed in May 2024
Reviewed: 14 May 2024
Viraj9889
Canadathe exhaust was not working in the bathroom
the room was spacious, everything was good.
Stayed in May 2024
Reviewed: 13 May 2024
Frawley
United StatesParking was not included and was expensive
Great view of the falls
Stayed in May 2024
Reviewed: 11 May 2024
Hope
CanadaThe ac in the room didn't work at all. it was extremely hot all night. Burn hole in the floor. TV lacked channels and was small for what you pay
The view of the falls. The pool is great nice view of the falls. Room was nice
Stayed in May 2024
Reviewed: 9 May 2024
Brent
CanadaThat I got charged 163$ for 26 hours of parking in the parking garage
The height of the building and the view
Stayed in May 2024
Reviewed: 9 May 2024
Jeanette
CanadaRoom wasn’t worth the money
Location and early check in
Stayed in May 2024
Reviewed: 8 May 2024
Alaa
CanadaThe elevator was so busy and it takes so long to get down.
The hight of the building and the view.
Stayed in April 2024
Reviewed: 6 May 2024
Charles
United StatesThe pool area was not very clean. The water was very cold and the only hot tub was severely overcrowded. Allowing for earlier check in would make the moment more memorable.
Room view was incredible. The dining spots were delicious. The staff was very helpful.
Stayed in April 2024
Reviewed: 6 May 2024
Sayyad
CanadaWifi is very weak.
Outside resturant and facilities.
Stayed in May 2024
Reviewed: 3 May 2024
Hamilton
United StatesThe accommodations weren't satisfactory. Room space was very inconvenient. Couldn't get to closet fully, bed was blocking it.
The entrance and lobby area. Access to restaurants.
Stayed in April 2024
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