Belo Horizonte, Brazil
Positive section of review
I really appreciated the fact that this hostel is located in the middle of the city, but also feels very safe and well organized within the hostel walls. The hostel entrance is monitored by staff on a 24 hour basis. The hostel also provides lockers for guests to use. There are multiple bathrooms. The rooms are cleaned and beds changed on a regular basis. It really feels like a sancuary in the midst of a bustling city. Going forward, I expect that this will be my default option if I am looking for a bed in this location.
Atins, Brazil
Positive section of review
Marco and the rest of the staff were amazing. Very helpful to accommodate early departures and late arrivals as well as helping with tour bookings. Breakfast was great, just by the beach and a short walk to most restaurants. The chalés are incredibly well decorated with all you need to enjoy your stay in Atins.
Negative section of review
Nothing to mention.
Jericoacoara, Brazil
Positive section of review
The place is very small, but the rooms are spatious and decorated with good taste. It really looks like what is shows in the pictures. The breakfast was amazing and the personnel aswell. I full recommend staying here!
Negative section of review
Locks are a bit tricky, but that it. No complaints
Sao Paulo, Brazil
Positive section of review
Really beautiful hotel with great gym, small convenient shop and pool. The staff was helpful and friendly despite the language barrier.
Negative section of review
The tiles in the pool were a bit green and dirty. The blond cleaner was rude and one time warned me to (don’t go there) because she just mopped the floor with grumpy face. Another thing is that cleaners were having loud conversations on the corridors in the morning so that woke me up.
Sao Paulo, Brazil
Positive section of review
The best part is the value for the money, it's super affordable and some breakfast is included. The staff is friendly.
Negative section of review
Actually because of the low price tag nobody should complain about any flows. Still I'll mention some inconveniences 1) the living area is super-packed, incl. room and lobby. I would appreciate a bit more spacious common space to work/read on a laptop. 2) as there is no aircon in the room we kept the window open so all noise from the street was disturbing over the night. 3) half of the night was itching because of the small nasty fleas. Also, be aware to tag your food in the fridge which is usually packed because of its size. Otherwise your food will discarded on a daily basis.
Florianópolis, Brazil
Positive section of review
Comfortable rooms, good bed and shower, complete breakfast. Friendly and helpful staff.
Rio de Janeiro, Brazil
Positive section of review
good location beach,good food ,taverns,fun time,good breakfast
Rio de Janeiro, Brazil
Positive section of review
EVERYTHING: but mostly the kindness of the staff
Negative section of review
I only think that Cappuccino should be included in breakfast
Foz do Iguaçu, Brazil
Positive section of review
The breakfast and swimming pool
Negative section of review
Service: On the day of check-in, the staff told me there will be two bottles of complimentary still water in the room. Upon entering the room, nothing there and I called up reception, and they said they would ask the housekeeping department to give me that. After waiting for 1 hour there was nobody coming. I have to call the housekeeping and ask for the water. They came within 5 minutes but to my surprised, they told me to sign the receipt as this is chargeable. After I insisted that this is the complimentary, they accept that. Room service : they didn't provide a hard copy of menu in the room. After checking with reception, the menu is available as soft copy on the TV. What disappointing me was I cannot load the menu on TV after 5 tries, it's really a waste of time. Second day, i ordered room service again. I called and there was one man answered and I confirmed with her whether he can speak English, he answered yes and took my order. After 1 and a half hour of waiting, there is nothing coming. I called room service number again and this time another man answer the call and ask me to hold but he hang up, this happened twice. After forth calls, a lady answered and confirm my order is on the way and asked me to wait in the room. After another half an hour, there is still nothing. I have no choice but to message the front desk. Finally I got my order placed. Generally, quite disappointed.
Sao Paulo, Brazil
Positive section of review
Nice facilities and room
Negative section of review
Difficult check in, if you don’t speak Portuguese. I couldn’t find the “access code” (most important thing). Which was buried amongst a heap of emails and WhatsApp messages - after a 16 hour flight. Seriously - why isn’t that the headline!