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  5. Reviews of ARCOTEL John F Berlin

Reviews of ARCOTEL John F Berlin This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Werderscher Markt 11, Mitte, 10117 Berlin, Germany

#169 of 523 hotels in Berlin

Guests' Choice

Review score

Based on 1027 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We liked the place very much. The location was great, the room was clean and good equipped. The staff was friendly and helpful. The breakfast was good. So, we are satisfied and will stay here again for sure.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    On the whole very pleasant.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Not possible to phone reception??!!? Given the wrong information concerning the opening of the restaurant. Inconvenient seeing we had a tight schedule.

    Very nice breakfast. Lovely quiet room.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    The location was awesome and the staff were so friendly. The only problem was that there was no refrigerator in the room.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Good location and room service
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    We should wait outside of the restaurant for breakfast if there is no seat, which is not good.

    The location is good. And the room service is also good. Every morning our room was cleaned.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is very small. And there was not available king size bed.

    It's good located. Helpful staff.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    However, on the whole the stay was good and the location was great.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    However, some staff were a little less friendly, the bar manager (I think) was a bit short with us and a waiter at breakfast time who was not happy that we sat down, even though we had been told by another member of staff to sit down. So that will be remembered unfortunately!

    The location was great for the places we wanted to visit. The beds were comfy and the rooms were decorated lovely. The sauna was an added bonus!! There were a couple of exceptionally lovely receptionist, who were helpful and friendly.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Perfect for a short break in a beautiful city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all really good

    Really friendly hotel breakfast was good plenty to choose from.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Delighted
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I found that the light was a bit poor for reading neither in the bed or in the arm chairs!

    It was good for walking distance to everything, many comunications options nearby! Very good breakfast! Quiet and safe area! Nice when there are two armchairs in the room! Next to the Museum islands and Humboldt Univerity!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    There was an odd smell from the sewer system, we didn’t get turn down service. We didn’t get our garbage taken out, we d
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was an odd smell from the sewer system, we didn’t get turn down service. We didn’t get our garbage taken out, we didn’t get water put into the room.. We went downstairs to buy bottle of water from the bar and the chairs were all over the place, while the longhaired bartender was getting the water i strained up the chairs. When we paid for the water, we wished a good night and the bartender yelled : “Are you forgetting something?” … And I asked what? He said the chairs. I kindly explained that the chairs were all over the place and having the bartending background wanted to kindly help a fellow bartender, he made me put the chairs in the “unorganized way” again which was ridiculous! Will not stay there again…

    Property is really nicely licated

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When I arrived at the room, there was no soap and not enough towels in the bathroom.

    Nice Design and really good location.

    Stayed in February 2024

  • Reviewed: 29 April 2024

    9.0
    Great, but...
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Check out took too long and staff might behave better

    Parking at hotel garage

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Very nice and spacious bedroom. The staff was also very friendly and helpful. Location is great

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Perfect location, great hotel, very clean, comfy bed and helpful staff.
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All good but poor tea/coffee supplies in the room. No milk.

    Very clean, quiet, helpful staff and great location. Nice breakfast.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Wifi is open and unsecured

    Good location, friendly staff and good facilities

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfecte ligging

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything from the small detail. The location!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Apart from the initial problems, which the staff handled well, the hotel is very nice. Recommended.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    The room was very cold at the first time, we wanted to change the temperature but they said we cannot since the system is automatically (it was strange because first room we got was warm). The first room we got upon arrival was for disabled people, but we could manage to change it.

    Tha location of the hotel is very nice, close to both Alexanderplatz and Brandenburg Gate (by foot). Metroline U2 also very close. The rooms are very clean and the bed is so comfty. We had a problem with AC but the maintenance guy (from Poland) was so helpful and kind (he made our day).

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very good located - close to the underground station, walking distance from Museum Insel and Aleksanderplatz. There is a possibility of renting bike at the reception with a good price. We got the room on 6th floor with nice view. Nothing to complain about :)

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    we arrived in the morning so we left our baggage in the hotel and come back 15mins before 3pm to check in and i ask the receptionist if we can check in 10mins early because my baby is really tired and crying because he wanted to sleep but they said the room is not yet ready 😭 so we waited 10mins more then checked in but when we go to our room it’s not the same room that i booked so i go back to the reception to ask for the room that i booked.

    the hotel are near to a lot of tourists spots

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I missed minibar in the room

    Peaceful, clean and well-lit room Friendly staff Quite good breakfast

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Lovely stay with a great location!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Fitness center could have more weights instead of just cardio and one machine.

    Great location! Right beside a U Bahn station and right next to Unter den Linden and Museum Island. Lovely selection of breakfast and staff that we encountered were very nice. The room itself was very comfortable and loved the little kitchen area with the ability to make a coffee.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    A good hotel
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room lighting could be better

    Extremely well located within walking distance to lots of attractions. Breakfast is very good with a vast selection Extremely clean Rooms - big and spacious, clean, comfortable beds, quiet and ours had a small kitchenette

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    A nice breakfast, a central location, and a room that was clean and large

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Location is so good good would definitely recommend for this alone!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic location

    Stayed in April 2024

Showing 1 – 25

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