Gartenstraße 17, Sachsenhausen, 60594 Frankfurt/Main, Germany
#7 of 59 Holiday rentals in Frankfurt/Main
Guests' ChoiceBased on 549 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2024
Algita
LithuaniaIt is not that I did not like it, just the AC was a bit too noisy and the check out is at 11, the rest was perfect.
The hotel is amazing, very good location, friendly people, just the check in is a bit interesting with the machine, breakfast was fine, amazing that you have proper coffee machine and snacks with beverages. Quite decent gym and sauna.
Stayed in May 2024
Reviewed: 13 May 2024
Xueqi
GermanyBetter to have a guidance about which floor the room is at
Location, cleanliness, drinks and snacks
Stayed in May 2024
Reviewed: 12 May 2024
Loretta
United StatesWe have stayed here before. We love the neighborhood. Great stores, bakeries, restaurants right around the corner. Yet a quiet spot. Ubahn station right on the corner so easy to get into other parts of town and to the main train station and airport
Stayed in May 2024
Reviewed: 8 May 2024
Patrick
United Statesbreakfast was a little pricey
Location/Friendly staff
Stayed in May 2024
Reviewed: 7 May 2024
Martin
NetherlandsNothing
Excellent price/quality. Good breakfast. Good location. Excellent room (backside, quiet). Bed ditto.
Stayed in May 2024
Reviewed: 6 May 2024
Annie
AustraliaNot a problem for us but the steps to access the lift could be an issue for some
Lovely spacious clean room well located. We had the very nice breakfast one day which was generous with good choices. We we’re extremely happy with this choice if accommodation
Stayed in May 2024
Reviewed: 1 May 2024
Mattias
DenmarkBreakfast was ok. Coffee could be better.
Friendly staff, easy self check in outside office hours, big room.
Stayed in April 2024
Reviewed: 30 April 2024
Neil
United KingdomThemed rooms are superb, loved that I was in the Tiger Woods room
Stayed in April 2024
Reviewed: 27 April 2024
Nadin
SwitzerlandThe bathroom was not adequately cleaned.
The breakfast was very good. Very good value for money. The staff was very friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Thecla
UgandaFor self check-in, there was no direction to the rooms. It took me some time to figure out where to find the room.
The room was spacious, there was something for one to eat for those who arrive in late hours, the kitchen is well equipped The staff were so courteous and helpful. I felt more welcomed and at home.
Stayed in April 2024
Reviewed: 18 April 2024
Abrehart
AustraliaExcellent staff
Stayed in April 2024
Reviewed: 4 April 2024
Moritz
SwitzerlandBreakfast could have been better
Great stay
Stayed in April 2024
Reviewed: 2 April 2024
Colin
AustraliaStaff are super friendly and helpful..location for shopping and restaurants. Not far from airport. Would stay again.
Stayed in April 2024
Reviewed: 20 March 2024
Xueqi
GermanyCouldn’t reach any staff in the evening
Central location, right next to public transportation. A lot of nice restaurants nearby
Stayed in March 2024
Reviewed: 12 March 2024
Erica
United StatesNothing. Though with their sports themed rooms, I would add a suggestion to have some women sports legends included, rather than only men.
Big, clean, comfortable room. Right on the metro and easily walkable neighborhood. Staff was friendly and accommodated an early check-in. No complaints at all.
Stayed in March 2024
Reviewed: 4 March 2024
Matthijs
Netherlandsthe fact that there is no personnel after 3PM was a bit of a hassle with checking in, getting key and also with leaving luggage, but all worked out well in the end.
really great room, with very comfortable bed, kitchen and luxury chair. My room was very quiet although on a busy street. Very relaxing. I got a lot of work done.
Stayed in February 2024
Reviewed: 5 February 2024
Bobbie
United StatesClean, very comfortable rooms with radiator heat and a heat pump. There are many excellent restaurants nearby, the U-bahn entrance is a few steps away.
Stayed in February 2024
Reviewed: 5 February 2024
Chi
United KingdomThe open hour of the counter could be longer as I don't trust the machine especially for check in.
The breakfast is awesome.
Stayed in February 2024
Reviewed: 8 January 2024
Marianna
ItalyThe location and the neighbourhood, free snacks and drinks, cleaning of the rooms, the facilities
Stayed in January 2024
Reviewed: 23 December 2023
Tay
New ZealandNothing. Everything was great.
Our room was spacious, super clean, and had the most comfortable bed. Breakfast was excellent too.
Stayed in December 2023
Reviewed: 18 December 2023
Ute
AustraliaLiked it all
Everything
Stayed in December 2023
Reviewed: 15 December 2023
Jeff
United KingdomThe picture on Booking.com was not of the hotel but a building in the old town. When we showed the address to the taxi driver he took us to the picture not the hotel. Which was a 30min walk away.
Stayed in December 2023
Reviewed: 11 December 2023
Justin
South AfricaThe pillows could be firmer or maybe additional pillows.
More for the Sports enthusiasts, awesome memorabilia. I am a Formula 1 and luckily got to stay in the Michael Schumacher room. Comfortable and location fantastic for restaurants and walkable to the river. Close to a main station.
Stayed in November 2023
Reviewed: 10 December 2023
David
United StatesI wish I have paid more attention to that there is no AC in the room, only heating. In September weather in Frankfurt was still very warm and we had to keep windows open. The gym is well equipped, but is only available during reception hours. May be inconvenient if you are used to exercise in the evenings like I am.
Location is great, walking distance from the main attractions and from the train stations. The room is clean, comfortable, matching to its description, nothing to complain about. Every room in the hotel is a small tribute to some famous athlete. The lady at the reception was very nice and let us store our bags because our train was 3 hours after check out time.
Stayed in September 2023
Bierge, Spain
Otomin, Poland
Târgu-Mureş, Romania
Menoken, USA
Ischgl, Austria
Ankara, Turkey
Bharuch, India
Cooperstown, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content