Carrer Puig Campana, 03501 Benidorm, Spain
#82 of 132 hotels in Benidorm
Guests' ChoiceBased on 215 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
8.7
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Shane
United KingdomRooms clean,food good with lot of choice.Staff pleasant,roof top pool lovely.Good location.
Stayed in May 2024
Reviewed: 17 May 2024
Daisy
United KingdomThere was nothing we didn’t like. But the hotel could do with new sunbeds and maybe a mini fridge in the rooms.
We loved the location and how modern it was. And the pool.
Stayed in May 2024
Reviewed: 16 May 2024
Ian
United KingdomVery clean and a quiet hotel
Stayed in May 2024
Reviewed: 14 May 2024
Lynne
United KingdomNo safe in the room, but kept our ID at reception locked away. Air con leaked all over the floor (reported to reception) only 1 mirror in room
Reception and breakfast staff were lovely.
Stayed in May 2024
Reviewed: 9 May 2024
Gabriel
RomaniaNothing
Room clean every day, half board very good, personal helpfull
Stayed in May 2024
Reviewed: 3 May 2024
Heidi
United KingdomThe lifts were temperamental
Located in a quiet spot in the old town but only a sort walk to anywhere
Stayed in April 2024
Reviewed: 3 May 2024
Nathan
United KingdomThe hotel rooms could have done with a fresh coat of paint lots on marks on the white walls and very poor work around the ceiling spot lights and shower screen neded a reseal
Staff was extremely friendly and helpful Only a few minutes walk to the beach and centre of the old town
Stayed in May 2024
Reviewed: 2 May 2024
Rebecca
United KingdomGreat location and modern, fresh rooms.
Stayed in April 2024
Reviewed: 1 May 2024
Emma
United KingdomWe had a few ants in the room on the 6th floor and some windows had been bricked up but didn’t look like the job had been fully finished from outside
The location was brilliant, the staff were very welcoming and polite, the room was very spacious and it was excellent value for money.
Stayed in April 2024
Reviewed: 29 April 2024
Simon
United KingdomThe breakfast was excellent before the standard has really fallen
Stayed in April 2024
Reviewed: 29 April 2024
Emma
SpainRooms are very basic-lack of hooks for towels/coats/etc. One of the beds was broken with a big dip in the middle and would flip up when trying to get out. Rooms beed some TLC with finishings and very leaky shower all over the bathroom floor.
Friendly and welcoming staff. Nice reception/bar area. Good location near lots of amenities and the old town. Pool area looked like it would be nice in the warmer months.
Stayed in April 2024
Reviewed: 24 April 2024
Richard
United KingdomThe breakfast was ok but if you want a fry up suggest you try a local pub
Location
Stayed in April 2024
Reviewed: 22 April 2024
James
United KingdomBreakfast was too late at 8am - 7am is a much better start time imo. Sunbeds by pool were mostly broken.
Clean rooms, nice staff, things don’t open up until 8am so a bit late for breakfast esp with flight times but all in all a lovely hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Sales
SpainVery good, plenty of options
Stayed in February 2024
Reviewed: 17 April 2024
Millen
United Kingdomreally good value for money, rooms really nice
Stayed in April 2024
Reviewed: 16 April 2024
Miss
United KingdomClean, friendly
The staff were friendly, great location to all the bars and restaurants
Stayed in April 2024
Reviewed: 15 April 2024
Lindsey
United KingdomCould hear some noise from other rooms/hallway/other balconies but it’s Benidorm so to be expected.
Good location just off the sea front in the old town. Rooms had been refurbished so beds were comfortable and good shower. Liked the breakfast, plenty of choice. Small pool on the roof, staff friendly. Good value for money. Would definitely go back.
Stayed in April 2024
Reviewed: 10 April 2024
Diane
United KingdomThere were no hooks to hang towels or jackets in the room The sunloungers were few and many were broken. I had to lay on the artificial grass !
Clean room, nice hotel, nice rooftop pool
Stayed in April 2024
Reviewed: 6 April 2024
Heather
United KingdomDirty room
Friendly staff , comfy beds, great price
Stayed in April 2024
Reviewed: 28 March 2024
Tf
United Kingdomno kettle in room.
great location. clean & spacious
Stayed in February 2024
Reviewed: 27 March 2024
Robertwardw9
SpainBreakfast options had limited selection
Good price
Stayed in January 2024
Reviewed: 19 March 2024
Alan
United Kingdomits other side of Old town quiet at night breakfast was good.% mins walk to Old Town and 15/20 to strip
Stayed in March 2024
Reviewed: 12 March 2024
Julie
SpainGood value for money.
Stayed in March 2024
Reviewed: 12 March 2024
Thomas
SpainNothing for the money we paid
Staff lovely.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content