Well we cant find anything!

Staff was very friendly and helpfull and smiling which we find the most important. Room, pool, food, hotel and surroundings were beautifull. Please rent bikes at the hotel...it is way cheaper...we did not as we did not know...so we paid almost double. We would recommend this hotel to anyone...by the way the drinks and food at the poolbar was really good...

Stayed in May 2024

The air con system desperately needs upgrading. It's centrally controlled (on or off for all the rooms together), and when we first arrived they wouldn't switch it on, so we couldn't sleep due to the heat. It took us to complain twice, along with other guests, before they eventually turned it on, but even then it wasn't very cool. Only being able to change pool towels 3 days a week between 3-5pm seemed a little odd. At dinner you can only buy wine by the bottle, although we noticed that they would keep your bottle on ice and labelled with your room number so you could drink it across multiple nights if you wanted to.

Beautiful hotel with a quiet, chilled out, relaxed vibe. Amazing food with a good variety every day at both breakfast and dinner - we ate like kings! Pool bar food and drinks were also tasty, with great portions and reasonably priced. Staff were all very friendly, nothing was too much trouble. Liked the little touches, such as being handed smoothies on your way into breakfast 1 morning, a pianist 1 morning, pre- dinner welcome drink on Gala night etc. Also thought check in was great - you were taken off to sit down with a complimentary drink while they explained everything, very relaxed.

Stayed in May 2024

the hotel looks a little bit outdated and one of our mattresses was really noisy to the point that when I turn during my sleep it wakes me up.

Staff was really friendly

Stayed in May 2024

Beds could be a little bit less noisy

Excellent overall would definitely go back !

Stayed in April 2024

Aircon system should be checked/improved. It didn’t work on our room due to the external temperature not being hot enough to work. It was a bit uncomfortable because inside of the room was around 20 degrees and there was nothing we could do about it to make it colder (opening the windows at night is not a good idea because of the mosquitos).

The staff was so friendly!! Also the breakfast and dinner were just perfect. We will definitely come back!

Stayed in April 2024

perfect breakfast and dinner, really 100% professional staff

Stayed in April 2024

The best hotel we have ever been. We suggest if you want to relax as it is only for adults. There have been activities which you can participate, but also there was quite, just to stay all day on pool

Stayed in October 2023

Absolutely everything! The staff, amenities, the food... My goodness, this was wow and we can't wait to come for some more and by more I mean, it was hard to leave, truly. Next time - more time! Thank you!

Stayed in October 2023

The door handles in the rooms and bathrooms should be exchanged, as they clearly show worn signs of age. The plugs in the rooms do not charge the mobile phone, only when the main light is switched on. (that's a strange situation)

You are warmly welcomed and the hotel is really inviting! The whole staff, from manager to receptionists to waitress and facility workers are all very friendly and helpful, you feel a positive atmosphere all over the place. The hotel is located a 2 min walk from the beach, we found it great so that you do not have any noisy disturbances. The breakfast is delicious! To specially mention the mallorquinean specialties corner, just fantastic! The hotel offers a comfortable pool with bar area!

Stayed in October 2023

This is the third adults-only 'luxury' hotel we have stayed at in Malllorca in the last 3 years so I think I can make meaningful comparisons (others were Astoria Playa in Alcudia and Mar Senses in Puerto Pollensa). In my opinion this hotel is not a true 5 star for the following reasons: Bathrooms are now looking very dated...shower over bath lacked power and toiletries not replenished Old fashioned dark wooden wardrobes in the room were straight from the 1980s No room service despite this being an advertised option No pool service for drinks/food and no menus on tables. You had to go to pool bar and order for yourself - not 5 star service! Food was excellent on 2 nights (sushi, seafood) and average for the other 5. Food was often mislabelled (eg liver labelled as 'pork' and orange juice labelled as 'sugar free' when it clearly wasn't - I'd worry if I had allergies). Desserts looked good but often tasted artificial. Fresh fruit was not of good quality, nor was orange juice There is limited drying space on the balcony (1 small rack) and pool towels can only exchanged for 2 hours on 3 days of the week. Our balcony never got the sun so the only way we could dry our towels was to hang them over the balcony rail. The hotel pushed a letter into our door on our last day warning us that this was not allowed which left us with a poor impression of this hotel. I suggest you provide daily exchange of pool towels for guests and/or better drying space before sending such letters in future The entertainment was also dire. Like watching bad karaoke in an old people's home every night. Always the same...singers and backing tracks. No bands etc. Just boring. There are better hotels for the money in Mallorca. Only thing here better than other places was the staff who were all great.

Immaculately clean throughout the hotel Comfortable bed with lots of storage in room Really friendly staff, nothing was any trouble Nice welcome...calm,, relaxed atmosphere Food was exceptional 2 out of 7 nights Great beach within easy walking distance Clean pool with lots of sunbeds Restaurant service excellent and efficient. Tables allocated and cleared quickly at all times

Stayed in October 2023

Our bed was uncomfortable, and every time we moved in it (or just turned on the other side), heard a loud metallic noise. Therefore we woke up many times at night beacuse of the bed.

Breakfast was really good, great variety, excellent coffee. Helpful, kind staff. Good wellness facilities and resting area.

Stayed in October 2023

We were made to feel at home on arrival and during our stay. The breakfast and dinner quality and variety were exceptional and we loved the room!

Stayed in October 2023

Beautiful surroundings, immaculately clean and well kept. Friendly staff, great food and drinks.

Stayed in September 2023

Pool toilets can be better not the standard that represents the rest of the hotel

Breakfast choice was excellent and very tasty

Stayed in August 2023

Its not the same quality of decor and furnishings that other 5 star hotels have been in the past, its more of a 4 star finish with 5 star amenities.

It's a lovely hotel. The hotel is well equipped and really relaxing. Great location and good staff.

Stayed in September 2023

There are few things however that need improvement. First, the “non-sweet” buffet was no match for the pastry. The gap needs to be filled, in particular when it comes to the prominence and presentation of the local products. Second, and the most important, the smoking is unfortunately allowed in the outdoor pool area, as well as on the terrace of the bar, where the night shows are taking place. As a result we couldn’t really enjoy any of these facilities. We aren’s sure about the legal framework, but in other hotels on Mallorca we’ve seen that all public areas (incl. outdoors pools and the areas where the food/drinks can be consumed) are completely smoke-free.

A perfect hotel for relaxing retreat. The first word that comes to mind is tranquility. It is quiet in the rooms, around the pool and at the restaurant during dinnertime. Even the evening shows feature soothing and reserved music, rather than punchy rhythms, that are usually heard on the island. The rooms (we booked a suite with balcony) deserve the highest praise: spacious, freshly renovated, and impeccably clean. The large terraces in suits feature a table, a couple of chairs and two comfy sunbeams and overlook the serene outdoor pool. The lobby of the hotel is very stylish. The personnel is nice and attentive. We booked a stay with half-board and generally found the food selection to be of quite good quality and range. There are three things that became the highlights of our stay in the hotel: 1) the lineup for the shows: wonderful performers, with music suiting the mood of the place (we liked the “Alicia Keys”- inspired performance of Julia Samadhi); 2) the indoor pool - a rarity on the island - which was understandably empty during the sunny days, so we could have it for us only ; 3) the pastries served for dinner - our compliments to the pastry-chef!

Stayed in August 2023

Location is a little way out from main activities

Room, breakfast, staff, pool

Stayed in August 2023

The only thing that was wrong was the bed in our room. It squeaked very much and was hard and had a bump down the middle.

Absolutely stunning. The only other breakfast I have had at a hotel to rival this was at a Hilton hotel in London.

Stayed in August 2023

Poor aircon in the gym (and no cable equipment).

Pretty much everything.

Stayed in July 2023

Nothing. It's impossible to find a negative aspect.

Everything, wonderful hotel and facilities (spa in particular), excellent breakfast, beautiful room, quiet and clean swimming pool. Also the hotel design is really nice. The best hotel in this area. A special mention to staff: kind, experienced, polite and extremely professional. Excellent quality/price ratio.

Stayed in August 2023

Sa Coma probably wasn't the best location for us.

A peaceful hotel, no loud music and beautifully clean pool and surroundings. All staff were so lovely from when we first arrived - a relaxed check in with a glass of cava - to fabulous food and service in the restaurant. Room towels changed twice a day and prices of drinks very reasonable. We felt very welcomed.

Stayed in July 2023

The beds mattresses were really soft, but this could be a matter of personal taste. The dinner hours could be extended, it was 18:30 till 21:30.. I understand it's okay for the NCE customers, but a bit tight for south Europeans that would like to enjoy the sunset.

The staff of the hotel went above and beyond to please the guests. The breakfast and dinner options were immense. (The desserts could improve a bit, in terms of taste instead of variety). Always clean. Very attentive reception desk staff. Crystal water in the pool. Reasonably priced pool bar.

Stayed in July 2023

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Breakfest: amaizing buffet. A lot of choices, always fresh and really really good! Restourant es moli: rally good food and super friendly staff! A big thanks to Ricardo: super friendly guy, always on point with food raccomandations, he made our stay (and our espresso ;)) even better!

Stayed in July 2023

Very quiet, kind and professional staff. Very good brealfast.

Stayed in July 2023