354 Chelsea Cloister, Kensington and Chelsea, London, SW3 3EF, United Kingdom
#5118 of 5,574 Holiday rentals in London
Guests' ChoiceBased on 20 apartment reviews
5.6Cleanliness
5.8
Comfort
6.7
Location
8.6
Facilities
5.7
Staff
6.6
Value for money
6.4
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Showing 1 – 20
Reviewed: 23 June 2022
Sami
United KingdomThe lady who met us said the previous occupant had broken the blinds and it had been reported so they didn’t go up or down, the water came out of the sides of the shower head instead of through the jets. we used the fridge as we took milk etc but had to turn it up to highest setting to Cool to a desirable temp but it was noisy at night.
Stayed in June 2022
Reviewed: 8 October 2021
Isra
United KingdomThe mattress was awful, I've never slept on a mattress so soft. Would highly recommend investing in a better one and it would make all the difference!
Great location, clean apartment and aesthetically pleasing studio.
Stayed in October 2021
Reviewed: 15 August 2021
Christopher
United KingdomBed very soft
Stayed in August 2021
Reviewed: 27 December 2022
Diana
SloveniaWhen we arrived, we had to look for our key behind an electric box out on the streets. Then, after a long day, we went to bed - we wanted to, but there was no sheet on the bed. We looked under the mattress for them and the only thing that we found was dirty sheets ready to be taken away. We had to stay awake for the whole night. We also found a lipstick that's been sitting there who knows for how long. We also got just one large towel, maybe they thought it would be romantic. ;) The wi-fi didn't work for TV, so we couldn't use netflix, which is the only thing you can use tv for. Bed was to soft, it was so annoying, that we couldn't sleep. There was no oven, despite that is written that it is. We also found some green tea in the kitchen, with exp. date in 2015. There was also limescale in the shower ...
Location
Stayed in December 2022
Reviewed: 20 December 2022
Sophie
United KingdomPlease I advise DO NOT STAY HERE IT’S A BIG SCAM!!! We had the most unpleasant experience after leaving a very large deposit on check out we left the room exactly how we found it, we was then accused of stealing a spare ‘linen bag’ (over 24hours after our check out time) the hosts could not provide us any proof of the linen bag being here in the first place myself and my husband never seen it in the property they then refused to give us back our deposit (which may I add was £300) The bathroom was dirty the bed was horrendous, the shower didn’t work the bedding was also stained I honestly had the worst experience. Communication was terrible to the point I am having to take legal action over this appalling experience never have I stayed at a hotel and been accused of stealing mortified to say the least!
Stayed in December 2022
Reviewed: 14 September 2022
Anita
Polandlack of air conditioning
location
Stayed in August 2022
Reviewed: 31 May 2022
Luka
Croatia- no black out curtains - no noise isolating windows; they are so thin you can hear everything outside - very soft bed and pillows
- very good location
Stayed in May 2022
Reviewed: 5 November 2021
Sarah
United StatesSheets stained, no fitted sheet, rain shower not work properly, no wash cloths, the bathroom window doesn't shut fully so you feel the cold air, left blind doesn't go all the way down. Toilet over flew and sink made the toliet rise more, poor communication to get it fixed and seemed to not care. Other entrances to building, only allowed in through front. Inconvenience to do that when walking distance from main elevator is far from appartment. Required to put a deposit down for damage that is highly expensive which is not informed on booking page.
The guy met me a little early based on my flight to give me the keys. That was nice and accommodating.
Stayed in November 2021
Reviewed: 2 October 2021
Ryan
United KingdomBlinds did not go completely down and windows were single pane allowing too much noise into the room while you are trying to sleep.
Modern and clean
Stayed in September 2021
Reviewed: 30 September 2021
Charlotte
United KingdomCould have done with another set of bedding, Stayed for 19 days. Dryer function on washing machine didn’t work
Good condition and clean !! Comfy Bed!! Wifi included
Stayed in September 2021
Reviewed: 3 September 2021
Nathan
United KingdomArrival felt rushed. Bitten to pieces every time we got in bed and woke up every morning with new bites all over. Not very clean. Windows grubby and dirty. Main shower head didn’t work. No plug for the sink. Overall feel like little things could make this a lot more enjoyable but sadly didn’t work out for us.
Good location.
Stayed in August 2021
Reviewed: 21 January 2023
Simon
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 6 November 2021
Liubov
United KingdomThere are no comments available for this review
Stayed in October 2021
Reviewed: 16 October 2023
Shana
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 24 October 2022
Florian
RomaniaThere are no comments available for this review
Stayed in September 2022
Reviewed: 6 October 2022
Gael
IrelandThere are no comments available for this review
Stayed in October 2022
Reviewed: 8 August 2022
Donald
United KingdomThere are no comments available for this review
Stayed in August 2022
Reviewed: 24 October 2021
Darren
United KingdomThere are no comments available for this review
Stayed in October 2021
Reviewed: 28 February 2022
Anonymous
United KingdomThere are no comments available for this review
Stayed in February 2022
Showing 1 – 20
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