Castle Road, Whitby, YO21 3QN, United Kingdom
#3 of 22 hotels in Whitby
Guests' ChoiceBased on 1036 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.3
Facilities
9.4
Staff
9.8
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Lynne
United KingdomI would have like for there to be more vegetarian options on the menu. It would also have been great if they had twin rooms available .
Lovely and relaxing in lovely surroundings and staff that are very friendly and helpful if needed
Stayed in May 2024
Reviewed: May 30, 2024
Thomas
United KingdomBed was a bit small.
Wonderful place in exceptional grounds. Breakfast was superb Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: May 29, 2024
Carol
United KingdomWe liked everything no complaints perfect.
Couldn't fault anything the stay was perfect and the breakfast excellent.
Stayed in May 2024
Reviewed: May 26, 2024
Lesley
United Kingdomno one on reception when we arrived had to search for someone steak was very salty fire alarm at 8-15 ish [chef burnt something in the kitchen]
nice ambience in the room dressing gowns tea making facilities nice water jug and goblets nice touch excellent monkfish starter
Stayed in May 2024
Reviewed: May 25, 2024
Melanie
United KingdomNothing to dislike
Everyone so beautiful
Stayed in May 2024
Reviewed: May 24, 2024
Andrew
United KingdomBreakfast was fantastic (Toast would be better if a good quality loaf used rather than standard sliced but otherwise as good as we've had anywhere). We didn't take an evening meal as we had plans already in place. Staff we're all very friendly and attentive and the room was clean and in good condition.
Stayed in May 2024
Reviewed: May 23, 2024
Peter
United KingdomWe liked it all and hope to go back again soon
Beautiful hotel in beautiful surroundings.staff were lovely and food delicious
Stayed in May 2024
Reviewed: May 23, 2024
Barker
United KingdomI would have preferred more variation in the dinner menu. Also I felt that although the restaurant theme was in keeping with the attached farm, it was out of step with the rest of the castle.
Breakfast was varied and filling.
Stayed in May 2024
Reviewed: May 21, 2024
Christopher
United KingdomAmazing dream place
Stayed in May 2024
Reviewed: May 19, 2024
Carl
United KingdomBed not comfortable for us,too soft a mattress & studded headboard felt uncomfortable For a suite it just lacked a little "something" extra to make it feel worth while the money ie fridge,mini bar,tissues in bathroom etc etc Had some noise & food smells from bar/restaurant below & people smoking just outside below in the garden area. Food service was slow although it was very good quality.
Quiet location in an old interesting building Large rooms & bathroom Good quality food Overall a nice stay.
Stayed in May 2024
Reviewed: May 18, 2024
Trevor
United KingdomMinor point. Some of the younger staff who worked the evening dinner shift seemed to lack training.
The location, the food, the massive car park, and the overall ambience make this hotel very special.
Stayed in May 2024
Reviewed: May 18, 2024
Benjamin
United KingdomWe liked everything about the property and the staff
Stayed in May 2024
Reviewed: May 18, 2024
Jean
United KingdomMaybe bed could have been bigger?
Who wouldn’t like a castle! Beautifully looked after and lovely ambience
Stayed in May 2024
Reviewed: May 17, 2024
Jeanette
United KingdomWasn't anything we disliked
Location surroundings friendly staff nice food and cocktails
Stayed in May 2024
Reviewed: May 17, 2024
Berenice
United KingdomNothing.
The location was amazing. The building is beautiful. The staff couldn’t do enough, all were very friendly. The food is exceptional. Fantastic place will definitely stay there again.
Stayed in May 2024
Reviewed: May 14, 2024
Robert
AustraliaNice place
Stayed in May 2024
Reviewed: May 14, 2024
Stuart
United KingdomWe were on the second floor and although we are both in our 70s and quite fit, the stairs were steep. I am sure had we needed, we could have had our cases brought up.
The room was modernised and the bathroom had an excellent shower. The restaurant was excellent with a terrific team both preparing and serving our meals. The portion size was too big for my wife and I, and we don’t like leaving food. Grounds are well kept and we had a look at the wedding chapel which is beautiful. View from our room on the second floor was superb, in one direction Whitby Abbey and to the south the North Yorks National Park.
Stayed in May 2024
Reviewed: May 13, 2024
Adrian
United KingdomRoom 3, window by the toilet can leave you exposed to anyone in the building opposite and some directly below. On our visit scaffolding was being erected.
Fabulous venue with superb grounds. Excellent and friendly staff.
Stayed in May 2024
Reviewed: May 4, 2024
Raymond
United KingdomAbsolutely beautiful family run hotel with very comfortable rooms that have everything you need,staff were so friendly and helpful especially David the front of house manager he could not do enough for us , breakfast was outstanding,I would definitely recommend the Sneaton .
Stayed in May 2024
Reviewed: May 3, 2024
Paul
United KingdomN/A
Striking features inside and out. Immaculately presented.
Stayed in April 2024
Reviewed: May 3, 2024
Lainie854
United KingdomNothing to dislike
Fantastic breakfast and friendly staff. Room was spotless and well equipped, comfy bed. Beautiful modern bathroom. The hotel was well furnished and decorated while keeping a lot of the original features. Would definitely stay again.
Stayed in April 2024
Reviewed: May 3, 2024
Mark
United KingdomNothing
Everything was excellent. We wil bel returning .
Stayed in April 2024
Reviewed: May 2, 2024
Michael
United KingdomNothing
Everything simply beautiful in every sense
Stayed in April 2024
Reviewed: April 30, 2024
Andrew
United KingdomThere was nothing to dislike.c
Everything, from arrival to departure was excellent. All the hotel colleagues were extremely friendly,helpful and efficient. Will definitely be making a return visit.
Stayed in April 2024
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