Via sentierone 43 bergamo, 24121 Bergamo, Italy
#72 of 154 B&Bs and inns in Bergamo
Guests' ChoiceBased on 852 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
7.9
Value for money
8.7
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 22, 2024
Margaret
United KingdomNeeded 2 comfortable chairs not a slope back settee. No kettle as stated. Bathroom fan would not turn off one night. No breakfast available just a cafe serving a strange Italian…..white bread with jam…..breakfast. Very disappointing. No milk powder so coffee VERY strong. Thought it was expensive for few facilities. Proper hotel preferable
Very confortable bed. Liked the coffee machine but no instructions for use. Good shower. Good location. Was quiet. Entry code worked well. Lift good.
Stayed in May 2024
Reviewed: May 21, 2024
Ivaylo
BulgariaCozy and very quiet, even though it is on one of the largest pedestrian streets of Bergamo. It is in the center of the lower city and there are lots of places nearby for all your needs. You can reach the tram for the Upper city in 10 minutes by foot, or you can just walk up the hill and be there in 20-25 minutes.
Stayed in May 2024
Reviewed: May 15, 2024
Rady
BulgariaA few explanations on the link are not very well translated in English.
It was easy with booking and going inside. It's very private and well located.
Stayed in May 2024
Reviewed: May 14, 2024
Danielle
United KingdomNothing
Loved the location The apartment was amazing everything about it very clean and stylish Definitely recommend No trouble with getting in Loved the check in system Communication was great too
Stayed in May 2024
Reviewed: May 2, 2024
Rafal
United KingdomNothing
Exellent location, very clean and pleasant. Very good contact with a host. Would highly recommend!
Stayed in May 2024
Reviewed: April 29, 2024
Julia
EstoniaWe stayed at this hotel twice already and I believe it will not be our last time. Everything is perfect for a short stay, central location, online check-in.
Stayed in February 2024
Reviewed: April 21, 2024
Marta
Sweden1. The doors out to the corridor were not soundproof. You could hear everything from the hall. 2. It is stated that the hotel has baggage storage.which is not really true. You can keep your baggage on open space but no one is guarding it. There are no lockers and your things are unattended. So whoever enters the building can take those
The room was clean, windows were soundproof, comfortable bed
Stayed in April 2024
Reviewed: April 18, 2024
Craig
United KingdomAir con couldn't be set to cool, due to regulations, so when it was 25 degrees, I could only have the Aircon on heat setting 17degrees, couldn't open the windows as there was a cyclist festival on and was quite noisy( silent with windows and shutters closed at night)
Great location, clean, great shower , comfy bed, the shutters kept the sunlight out
Stayed in April 2024
Reviewed: April 16, 2024
George
Greecewe needed a couple of tries to get in using the keypads
Great location, good value for money, very clean room. Complimentary coffee was nice as we just stayed for a night before a very ealry flight
Stayed in March 2024
Reviewed: April 7, 2024
Evgeniia
SwedenPerfect room with wonderful view in a good location.
Stayed in April 2024
Reviewed: April 4, 2024
Alina
Romaniaexcelent location, verry clean, cozy, right in the center.
Stayed in March 2024
Reviewed: March 28, 2024
Kristina
LithuaniaEverything! Staying not for the first time and will choose in the future. Perfect location, near the old town and airport, plenty of great bars and restaurants around.
Stayed in March 2024
Reviewed: March 28, 2024
Farouk
MoroccoNothing.
Location is so good at 300meters from the parking. Everything is near. Clean. Breakfast is just under the facility.
Stayed in February 2024
Reviewed: March 26, 2024
Dimitrios
GreeceCentrally located,700m from the train station and 600m from the funicular to Cita Alta,there is a nice cafe restaurant on the ground floor
Stayed in March 2024
Reviewed: March 17, 2024
Lidia
RomaniaI did not like that i couldn’t find all the amenities mentioned such as slippers and Netflix.
Great location, the view from the room was great, comfortable bed, clean.
Stayed in March 2024
Reviewed: March 14, 2024
Evelyn
United KingdomAn unmanned reception causes problems. Entry time of 3.00 p.m. is fine but the ability to leave luggage at the property before that time is a problem for guests whose flight arrival may be in the morning or departure time may be late. Had issues with TV. This took two days to resolve. While there were many text exchanges about this, perhaps the problem might have been fixed sooner if reception had been manned. Stayed here many times and really like the property but I feel the lack of on site personnel is a negative aspect in deciding to stay here again.
Spaciousness of room. Location. Very good value for money for standard of accommodation.
Stayed in March 2024
Reviewed: March 9, 2024
Larisa
IrelandNothing
Nice comfy and clean room with good location. It was easy to approach the hotel. Railway station in a foot distance and airport in 20-minutes distance by bus. Quiet area. We enjoyed our stay.
Stayed in March 2024
Reviewed: March 9, 2024
Liam
United KingdomEasy check in (do worry if there had been a problem though as there aren't staff there)!
Stayed in March 2024
Reviewed: March 8, 2024
Tatiana
SwedenI bit confusing and tedious process of self-checking
Wonderful location, feels like living in a castle in the heart of the city. The room and bathroom was very clean and well prepared. There was useful information for taxi.
Stayed in March 2024
Reviewed: March 7, 2024
Hellie
United KingdomWould have like breakfast and biscuits in the room. No lockable luggage area.
Excellent service when sharing details for remote check in
Stayed in March 2024
Reviewed: March 3, 2024
Francesco
LithuaniaNothing
Location, cleanliness, room size
Stayed in February 2024
Reviewed: February 29, 2024
Päivi
FinlandThere is no staff around in the evenings, but luckily I didn’t need their help, so the self check-in didn’t bother me.
Everything
Stayed in February 2024
Reviewed: February 28, 2024
Uli
GermanyI would have been calmer if I had received the access codes a bit earlier. Since the hotel doesn't have any staff on site, I was getting worried because my internet access wasn't reliable. Everything worked out in the end though.
The rooms were located in a very central area in a historic building. A Christmas fair was going on outside on the street. We could easily walk to other interesting parts of town. The rooms were large and well equipped.
Stayed in December 2023
Reviewed: February 26, 2024
Anna
PolandThe room was advertised as "soundproof," but we could hear noises from the other rooms. The contact through the booking chat could be improved, as there is no reception in the "hotel".
The location is great, in the heart of Bergamo and a quick walk to the Citta Alta funicular. The room was clean, and the bed was comfortable.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content