Via Generale C.A. Dalla Chiesa, 1/3, 50136 Florence, Italy
#190 of 380 hotels in Florence
Guests' ChoiceBased on 3236 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
8.3
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Bryan
United StatesA bit far out but not too bad.
Love the restaurant on site and vibe.
Stayed in June 2024
Reviewed: 1 June 2024
Mirela
BulgariaThe check-in desk was slow, although I did checked-in online.
The friendly staff, clean and very nice atmosphere, lots of amenities and excellent breakfast.
Stayed in May 2024
Reviewed: 1 June 2024
Nagaraj
United KingdomPrices in market shop a little over priced than normal
Excellent place to stay for families with kids within 30mins travel to city. And quick come back to place to enjoy swimming and other facilities. Highly recommend for someone traveling with kids.
Stayed in May 2024
Reviewed: 30 May 2024
Helen
United KingdomA small kettle and 2 cups would be a great addition.
Beautiful site. Accommodation was really comfortable and clean.
Stayed in May 2024
Reviewed: 29 May 2024
Keido
NorwayThe place and the pool was fantastic!
Stayed in May 2024
Reviewed: 29 May 2024
Nemanja
SerbiaShuttle bus in the camp which we paid to take us to city center left us 3 km from city centre so we had to walk and it is only possible to buy return ticket even we did not use it to return as bus departed far from city center and the last bus was too early (at 6:30 pm).
I like the camp, all facilities within camp. Accommodation was clean and comfy.
Stayed in May 2024
Reviewed: 29 May 2024
Luis
CanadaThe wifi.
It was okay as we were expecting. However they say that they have an internet which is not true. The wifi is not reliable at all.
Stayed in May 2024
Reviewed: 29 May 2024
Kyrillus
AustriaToilet flush was broken, Floor wasn't clean, Food was okay, but for the prices I expected a bit more
Super nice employees
Stayed in May 2024
Reviewed: 29 May 2024
Istvan
GermanyIn the restaurant by breakfast the coffee was low quality even if you bought it in the caffee bar. In Italy coffee should not be poor quality.
Very kind service personal, good beds, grocery shop & small beach in the camp. Every time we had some small issues they helped immediately and fixed everything fast.
Stayed in May 2024
Reviewed: 29 May 2024
Giulia
ItalyThe bed wasn't so comfortable
I like so much the location
Stayed in May 2024
Reviewed: 28 May 2024
Carlos
GermanyIt is very necessary that the internal road leading to the parking lots be marked with a speed limit because there are always children on that road, and many drivers do not use caution.
The accommodation has all the facilities to make your stay comfortable. It has a swimming pool, restaurant, Shuttlebus, bicycle rental, washing machines, children's area, infopoint, recycling area and even a supermarket.
Stayed in May 2024
Reviewed: 27 May 2024
Chatburn
AustraliaThe locks on the bungalows were difficult to lock and unlock.
The open air nature, available market and great food, as well as friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
Katy
United KingdomGreat site, loved it. Beds were a little hard for us so didn’t sleep too well. Staff are great, food delicious.
Stayed in May 2024
Reviewed: 26 May 2024
Adam
AustraliaThere was no tea coffee at the villa The villas are in the corner and can feel like a bit of a walk to access the rest of the park No access to the river via the park
It had a market and restaurant within the park 3 pools and lots of seating
Stayed in May 2024
Reviewed: 25 May 2024
Larry
CanadaWhen we arrived in the evening the staff did not seem too friendly. The site has good security and this may have played a part. Their bus to the city does not actually go into the city center. It is still about a half hour walk. The better bet is to take the public transit which is nearby.
We stayed in the Tent and it was quite nice. The location was right by the river and everything was nice a n green. The tent was very new and very clean. The bathroom was quite nice. It is much like staying in a hotel room. We stayed in May so the weather was warm and there was also a heater.
Stayed in May 2024
Reviewed: 25 May 2024
Daniel
United StatesMy only real complaint is that the wi-fi was spotty. Some people complain about the location, but the shuttle makes the commute to historic Florence quite easy.
Shuttle worked easily and the drivers were really friendly. Restaurant was a great value (7 euro for Margherita pizza) and the waitstaff were friendly. My son (9 years old) absolutely loved the entire place -- the market, the restaurant, the room, etc.
Stayed in May 2024
Reviewed: 25 May 2024
Richardson
United KingdomHad to ask for an extra pillow as unfortunately they were paper thin. Reception were happy to help!. We went for breakfast but never got told much. I paid €16 for the 2 of us then tried to get charged again, we got asked for our number but didn’t have one but they just wrote down our room number and then let us eat. But the selection wasn’t the best.
Everything looked beautiful I liked there was a little market to go and do some shopping. The pool looked lovely but didn’t make use of it
Stayed in May 2024
Reviewed: 24 May 2024
Sara
ItalyPillows were too small and not comfy at all.
Restaurant was excellent and property had a good safety, in general I would say that it was a good stay. We definitely come back soon.:)))
Stayed in May 2024
Reviewed: 24 May 2024
Eiren
United KingdomVery minor issue, they don’t provide kettle and iron in the property. But otherwise okay
Very good location, just off the motorway and 30 min drive to Florence. They also have shuttle bus to centre if needed. Exceptional restaurant, open till late.
Stayed in May 2024
Reviewed: 23 May 2024
Janet
United StatesBeds were very hard and screens did not close all the way, lost of mosquitoes.
On site grocery, restaurant and pools.
Stayed in May 2024
Reviewed: 22 May 2024
Jessica
United KingdomI am aware it was a glamping type thing but we still had a slug and and snail enter our tent space.
Nice area and facilities
Stayed in May 2024
Reviewed: 20 May 2024
Elsabe
South AfricaThe "Coffe Machines" on the premises could not supply coffee on any of the days. Since no coffee in the glamping tent, and the restaurant not open early it were a bit of a dissappointment
We liked the "smart feel" to the glamping set up.
Stayed in May 2024
Reviewed: 20 May 2024
Jéssica
IrelandThe bed could more comfortably, but every thing is ok
The place is very calm, and perfect to relax!!!
Stayed in May 2024
Reviewed: 20 May 2024
Egor
IsraelCapacity of the restaurant doesn't meet demand, its hard to find a seat in evening. Same with shuttle - buses should be bigger, families with kids had to sit in the aisle. Laundry machines needs cleaning
Nice territory with all main services like supermarket, cafe, laundry, pool, playground and shuttle to Florence
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content