AC was not working, it was June and hot. Finally staff adjusted small table fan. Hard to find the Hotel Entrance Door. The Hotel Entrance Door is far away from staff and had to ring a bell to open it. Thoughtfully, staff is available 24/7. The first pic is the hotel main entrance. Find the hotel button and ring it. Staff will open the gate. In rare case, if staff is NOT responsive there's a way beside Hotel Main Entrance door(second pic). If you are lucky and way is open, go inside and take stairs on the left.

Stayed in May 2024

The blankets weren't clean, which triggered my dust allergy, causing me to cough all night.

The room and overall experience was okay. Waled was very friendly and nice. Everything went very smoothly while staying there.

Stayed in April 2024

Something the staff did not hear the buzzer and you are waiting outside for a long time to be let in.maybe they can have a different way to let guest in.

For a hostel, it was well maintained, staff was helpful, the rooms were kept clean, and location was easy to get around Milano. Lots of shops nearby and 🚌, train 🚆 🚊 🚎 connections to major attractions around Milano

Stayed in April 2024

Most of the lockers were broken

Stayed in March 2024

The bathroom was dirty. It wasn’t cleaned even tho I was there for 2 nights. There was mould on the ceiling in the shower. There was no shower door so water went all over the bathroom. It was difficult to find

The beds were comfy and the staff were friendly

Stayed in March 2024

The actual hotel is pretty hard to find. Yes, there’s a sign at the front. However, when you press the bell and they buzz you in, there is no direction as to where to go to be honest. I was stuck for 10 minutes trying to figure out where the hotel is inside the building. Little did I know there’s soo much construction going on within the actual building. There needs to be clear signs the moment a guest comes in so they know where the hotel is. For the room and everything it wasn’t worth the price. The sockets which are connected in the bedroom are literally falling off and it’s definitely a safety hazard. Anyone could possibly get electrocuted by it. It needs to be fixed. Also when showering, the water comes out of the cubicle and makes the whole toilet wet. There isn’t enough towels for one to even dry up the floor. As well as this, there’s no mop even if I wanted to clean the mess

It was quite near to the shopping centre. A bit of a walk but a nice walk if the weather is good.

Stayed in November 2023

The room is different from the ads that they put on the website. No shower mat, no face towel,aircon control was unable to use as we cant find the control, the comforter looks dirty. Very noisy.

Staffs was nice.

Stayed in October 2023

no key for the room, got no locks for the bags and only got a thin blanket so it was cold

good location

Stayed in October 2023

We did not like the entrance to the Hotel because of renovation just outside the Hotel. Difficult to get fresh air.

We loved the location near the center of Milano. The bed and staff was nice. They gave us free breakfast.

Stayed in October 2023

the rooms are pretty small if fully booked

the staff is incredible, coffee is amazing

Stayed in August 2023

No sunlight in rooms, the room we had had a window into patio which was undergoing some construction works

Wish such staff were across all hotels in Italy - professional, very helpful and multilingual

Stayed in October 2023

Low facilities

Kind Staff

Stayed in September 2023

It is what you pay for, it is very noisy from other guests and also at the moment there is work done outside so they will wake you up at 8am. It is okay just to sleep but it definitely needs some renovations. The staff is nice but the rooms are not that great

Stayed in September 2023

One of the receptionists (the one on duty on 17-18th Sept, day shift) was unacceptably very rude. He unapologetically shouted at me when I complained about my missing towel. The bathroom was quite unkempt so i asked for a cleaning rag from the same guy to wipe the bathroom floor but he was cussing all the time. I understand Arabic so i noted all his side comments, unfortunately. He doesn’t seem to speak and understand much English, and i would have just let this slide as the other guys were nice, but i didn’t feel any remorse from that certain guy. And yeah, on my first day, i was offered coffee and pastries by this kind receptionist. When that rude guy was there the next morning, the coffee machine suddenly was not working (don’t know how true that was). Some of my roommates also experienced the same rudeness from the guy, if not worse.

I liked that it was accessible to public transport as the distance was not that close to the tourist spots.

Stayed in September 2023

You have to go through a construction site to get to the reception which was a little confusing and may be difficult if you have lots of luggage. Also, it was a bit loud when guests checked in late at night as I could hear all the noises from the corridor.

Easy to get to from Centrale station using the bus. Our room was clean and the staff brought towels and toiletries to our room after check-in. We also received free coffee after check-out.

Stayed in August 2023

Directions to the actual hotel could be better, it is sign posted outside but is within a building which includes peoples apartments, unfortunately there was alot of building work going on within the building which made it more difficult to find the hotel entrance, slight issues with a broken toilet seat lid but did not cause real issues.

This location was outside of the "tourist" area of Milan which myself and my son appreciated and there was a local pizza place called Capricci which was amazing! The free aircon was an absolute bonus and made the stay a lot more comfortable.

Stayed in August 2023

Bathroom

Location,

Stayed in August 2023

It's very budgeted type if your sole purpose is to spend night ,not comfortable to stay with family and kids .

Very cheap and budgeted type

Stayed in July 2023

No towel and blankets provided. Since I was staying one night, I didn't bother asking. There are no bed assignments so it makes you wonder how they know which beds to clean. Beds weren't comfy. One bathroom in a shared room of 8. The bathroom had poor ventilation and mold growing on the ceiling, and there was a point where there was a bad foul odor. The air conditioning wasn't strong so you smelled the odor coming from the other guests. Probably better to stay here when the weather isn't so hot. It's good for a one night stay.

You can check-in late for no extra fees. Check in and check out was easy. The staff who checked me in was friendly and nice. The location is not far from the city center, you can take one tram that takes you straight into the city. The price was cheap for a one bed in a shared room of 8. There is air conditioning in the room, but it isn't strong. There are lockers in the room to keep your things safe.

Stayed in July 2023

It was expensive for the accommodation but overall it was okay !

Stayed in July 2023

Smaller than expected. Room Key was difficult to use. Had difficulty communicating for the room change. Had to call booking.com for assistance several times. Very inconvenience.

Stayed in May 2023

the showers were very dirty, the beds should have some maintenance and a little more cleaning to the rooms and lockers.

it is well located, reception 24/7, you have free coffee and croissants. there is a good relation quality and price.

Stayed in May 2023

Lack of secruity. No keys provided meaning door to dorm was unlocked. Reception is manned 24/7 but don't like the dorm being accessible to everyone else in the building. Would be better if keys could be left at reception if they are worried about people losing them.

Room was fine, suited our needs for the price.

Stayed in April 2023

In the shared room, there are not individual lights so when someone is coming or going, the whole room is lit, makes it hard for others to sleep. The shared room does not have a locking door so anyone could come in at any time.

Easy to find

Stayed in April 2023