892-0831 Kagoshima, Kagoshima, Funatsucho 4-7, Japan
#13 of 62 hotels in Kagoshima
Guests' ChoiceBased on 27 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.1
Facilities
8.5
Staff
9.0
Value for money
8.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 24, 2024
Dora
Hong KongShops and even shopping centres are usually closed before 8pm, may not be a suitable choice for having a night fever XD. There are some sound from drainage in midnight (only because I worked overnight and hear that), not a problem if you would going to sleep.
The location is good with only few minutes walk from the nearby tram/bus station, lots of restaurants, drugstores and shops within 10 minutes walk. Staff are very helpful. There is no extra cleaning services (unless extra pay) but extra towels, bottle water and brushes are provided daily. Rooms is very spacious, beds and lightning are comfortable. Extra stuffs are provided which is out of our expectations, like hair straightener and air purifier. A good stay and my family members love the stay too. Thanks very much ! I would recommend to my friends whom would visit Kagoshima!
Stayed in April 2024
Reviewed: April 21, 2024
Ciara
AustraliaThere is smoking floors (including the one where the washing machine is located) and they smell bad. We went down to the lobby one night and it was full of smoke.
The property felt new and was nice and clean. The rooms were large.
Stayed in April 2024
Reviewed: April 10, 2024
Alison
United States of AmericaThe beds were really hard. It was very easy to lock oneself out of one's room.
Excellent location walking distance from the harbor and shopping/dining center. Large room, friendly and helpful staff, cute gift area in lobby. We were able to leave our luggage after checkout.
Stayed in April 2024
Reviewed: April 2, 2024
Lok
United KingdomNope
Really spacious and bright room. The king bed. Throughout the building and my room were clean. Staff was helpful. It is located within walking distance to Tenmonkan.
Stayed in March 2024
Reviewed: January 13, 2024
Rita
Hong KongI was only able to find two power points. Not a big issue at all if you have not many electronics to use/charge after a day.
My room (single room for non-smoker) is much spacious than I expected. Loved the coffee machine and coffee capsule they provided (they also had the ready-made coffee kettle on the ground floor). The staff was very helpful and they walked out of the hotel to show us directions when asked :) It was a nice stay :)
Stayed in January 2024
Reviewed: December 26, 2023
Paul
NetherlandsPerfect location in the center. Friendly staff, very helpful. Very clean. Quiet street, just off the main shopping artery.
Stayed in November 2023
Reviewed: December 17, 2023
Mike
GermanyClean, good value and good location to get to ferry terminal.
Stayed in December 2023
Reviewed: November 21, 2023
Jihyun
South KoreaChange refrigerator and air conditionet
Clean, calm, good location for yakushima ferry
Stayed in November 2023
Reviewed: November 14, 2023
Sander
NetherlandsAfter taking a bath, the whole bathroom submerged in water and left a sewer smell.
Great location if you need to to to Yakushima. Also near the shopping centre and good bars/restaurants. Clean room, nice folks.
Stayed in November 2023
Reviewed: October 13, 2023
Hsiao-mei
JapanCurtain is not 100% light block A bit bright in the morning
Location.
Stayed in October 2023
Reviewed: September 20, 2023
Miyazaki
JapanIf there is a big mirror in the room,it was perfect
The stuff is very nice
Stayed in September 2023
Reviewed: September 20, 2023
Paul-andre
JapanVery close to port Very clean Very comfortable for the family Sizable room
Stayed in September 2023
Reviewed: September 7, 2023
Dragoljub
United States of AmericaNo complaint
Nice hotel just minutes away from the main Kagoshima street and near the port. The hotel is clean with friendly staff. The room we stayed was fine and we got same room first night and upon return from Yakushima.
Stayed in August 2023
Reviewed: August 21, 2022
Clara
JapanThe hotel staff made copies of our residence cards when we checked in. This is not legal even though it is a common practice in hotels. We are residents in Japan, not tourists from abroad on a short-term trip.
Location is close to the ferry terminal so handy for travelling to Yakushima or Sakurajima. The room was surprisingly big!
Stayed in August 2022
Reviewed: May 7, 2022
Sabine
Japanwould have been nice to know at check-in that one needs to reserve breakfast in advance, even if you’d just like a coffee in the morning.
good location, modern feel and cleanliness
Stayed in May 2022
Reviewed: March 3, 2024
Emily
Cocos (K) I.The hotel is in excellent shape and cleansed comfortable and staff is very kind and smart. The receptionist was outstandingly helpful! We wanted to take the ferry to Yakushima and he did help us organise everything & even came to the ferry port to support us getting a different ferry when our first ride wasn’t possible. A very kind man.
Stayed in March 2024
Reviewed: May 22, 2024
Filippo
ItalyThere are no comments available for this review
Stayed in May 2024
Reviewed: April 22, 2024
Beverley
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 5, 2024
Lindsay
JapanThere are no comments available for this review
Stayed in March 2024
Reviewed: March 29, 2024
Kwan
Hong KongThere are no comments available for this review
Stayed in March 2024
Reviewed: February 29, 2024
Justin
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: December 3, 2023
Ira
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: June 25, 2023
Damian
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: January 7, 2023
Guillaume
FranceThere are no comments available for this review
Stayed in January 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content