Reviews of Hotel Granvia Hiroshima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
732-0822 Hiroshima, Hiroshima, Minami-ku Matsubaracho 1-5, Japan
#20 of 119 hotels in Hiroshima
Guests' ChoiceReview Score
Based on 1060 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
9.2
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Facilities
8.8
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Staff
9.1
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Value for money
8.5
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Free Wifi
8.4
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Reviewed: June 1, 2024
Catherine
United Kingdom5 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Next door to station, friendly, helpful staff, luggage store. Great rooms. Lovely hotel.
Stayed in May 2024
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Reviewed: June 1, 2024
Heidi
Australia13 Reviews10“Loved every minute!”- • Leisure trip
- • Couple
- • Standard Small Double Room - Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Loved everything!
Awesome location. So convenient to trains! Nice big rooms by Japanese standard, very comfortable bed and clean… and we loved the breakfast. The cat robot waiter was our favourite!!
Stayed in April 2024
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Reviewed: June 1, 2024
Cheng
Singapore13 Reviews8.0“Overall is great to stay.”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast a bit over price.
Link to station and view is nice from the room at high floor.
Stayed in May 2024
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Reviewed: May 30, 2024
Freddy
United States of America6 Reviews10“Perfect!”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing everything.
Stayed in May 2024
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Reviewed: May 29, 2024
Tracy
United States of America7 Reviews1 helpful vote10“The staff couldn't do enough for us 😊❤️”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Extra Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Perfect ❤️
The location was perfect! It's attached to the train station 😊
Stayed in May 2024
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Reviewed: May 29, 2024
K
Hong Kong14 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room is a bit run down
Superb location, right next to train station
Stayed in May 2024
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Reviewed: May 29, 2024
Russell
Australia24 Reviews9.0“I felt we had landed on our feet.”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Not a thing.
This hotel was luxurious in the foyer, and the room was large and comfortable. The biggest bonus was it was so close to the railway station. With the huge variety of food options.
Stayed in May 2024
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Reviewed: May 29, 2024
Nathan
Australia14 Reviews10“Very convenient hotel with exceptional service”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. Everything was great.
Great location - walking distance to the train. We arrived early morning and left our bags at reception. When we got back to the hotel in the afternoon our bags were waiting for us in our room.
Stayed in May 2024
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Reviewed: May 28, 2024
Mei
Singapore101 Reviews17 helpful votes10“Comfortable stay, Fantastic breakfast, Superb location”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
Nothing
Comfortable stay, Fantastic breakfast, Superb location
Stayed in April 2024
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Reviewed: May 28, 2024
Mei
Singapore101 Reviews17 helpful votes10“Superb & Convenient stay in Hiroshima”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
Nothing.
The hotel location is perfect, linked to the train station when we arrived from Fukuoka. With our multi-day Hiroshima Pass, easy to move around to Hiroshima's key attractions from the station. The memorable breakfast spread is fantastic, loved the food variety and options, which included beef steak slices as well. There's even soft ice-cream available, which for some hotels may only be reserved for dinners. They have a robot going around for patrons to place their used cutlery which many have fun doing so.
Stayed in April 2024
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Reviewed: May 28, 2024
Matrika
Australia6 Reviews10“Amazing hotel”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
None
I love the location, its literally next to Hiroshima station. The rooms were large and comfy. The reception staff was so nice and helped us with a smooth checkin.
Stayed in May 2024
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Reviewed: May 26, 2024
Kwee
Singapore32 Reviews10“Enjoyable”- • Leisure trip
- • Group
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nil
Convenient location
Stayed in May 2024
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Reviewed: May 24, 2024
Lynette
New Zealand1 review10“The best hotel.value for money and location..hands down.”- • Leisure trip
- • Couple
- • Superior Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Loved the atmosphere of this hotel. It felt really special. Breakfast was superb and we were impressed by the drinks and nibbles provided free of charge and being able to relax in the guest lounge. The views from here were amazing. Location was just the best for getting around and seeing the sights. Highly recommend this hotel.
Stayed in May 2024
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Reviewed: May 23, 2024
Jan
United States of America27 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room with Extra Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Location and roomy
Stayed in April 2024
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Reviewed: May 20, 2024
Moshe
Israel15 Reviews1 helpful vote10“Great facilities, good location, helpful staff.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
all was good
Very nice decorated hotel, all seems new and very well maintained, location is on top of the train station so it makes it very easy to get with Shinkansen. Team was very generous and helpful.
Stayed in May 2024
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Reviewed: May 19, 2024
Singhal
United Kingdom1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Staff very helpful and friendly. Room was a little small.
Stayed in April 2024
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Reviewed: May 17, 2024
Walter
United States of America25 Reviews5 helpful votes9.0“Would return”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Small room. Bathtub w shower
Connected to rail station
Stayed in May 2024
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Reviewed: May 16, 2024
Brian
New Zealand12 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The location. Exceptional. Both for local and regional travel. When exiting the Shankansen gates just a U turn into a narrow passage next to the gates then about 80m there is the entrance into the hotel on the right. For local travel in the city there is the tourist bus (free with JR pass) right outside. Also the local JR lines right there. Excellent food outlets right in the station. The room was spacious for a standard room with good views over the city.
Stayed in May 2024
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Reviewed: May 14, 2024
Wendy
United Kingdom11 Reviews1 helpful vote9.0“Very easy location and a delight to see when you exit the station as it's right there.”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 3 nights
I honestly can't think of anything I didn't like
It was the only hotel I stayed at in my Japan trip (including Tokyo, Kyoto, Hankone and Matsuyama) where the staff were knowledgable, helpful and spoke and understood enough English to solve any issues. Even though I speak some Japanese I found it impossible to communicate in many hotels. A gentleman on reception, night shift, while I was there, unfortunately I have lost his name, but something like Issho, Ishii, was extremely kind and helpful with my onward travel. He definately needs upgrading as he is a superb asset to you.
Stayed in May 2024
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Reviewed: May 13, 2024
Khaled
United States of America20 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Great location. Steps from the train station makes it easy to go any where using either tram, metro or by buses. Breakfast is nice with lots of variety and is at the top floor with great views.
Stayed in March 2024
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Reviewed: May 12, 2024
Melissa
Australia26 Reviews4 helpful votes8.0“Lovely hotel in very convenient location”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel is above the JR station making it very easy to access Shinkansen, local trains and the streetcar (tram). This worked really well for us as we (1) arrived and departed Hiroshima by Shinkansen, (2) travelled to the Hiroshima Peace Memorial and Museum by streetcar, (3) Miyajima Island by local train (and then ferry), and (4) went to city shops also in streetcar. Loved Granvia Hotel’s “Dish Parade” restaurant with its buffet of attractively presented meals and desserts. Very attentive staff throughout hotel. Stunning foyer.
Stayed in May 2024
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Reviewed: May 10, 2024
Luis
Mexico16 Reviews6 helpful votes10“Best location in Hiroshima”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Best location, free tourist bus in front hotel
Stayed in May 2024
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Reviewed: May 10, 2024
John
United Kingdom13 Reviews10“Excellent stay with equally excellent staff.”- • Leisure trip
- • Couple
- • Standard Small Double Room - Non-Smoking
- • Stayed 1 night
The room could do with usb charging ports, however, the front desk provided a mobile plug for us.
Excellent hotel with super efficient staff. The room was clean and spacious for the price. The best hotel we have stayed in so far in Japan.
Stayed in May 2024
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Reviewed: May 7, 2024
Oscar
United States of America3 Reviews10Exceptional- • Leisure trip
- • Group
- • Standard Single Room - Non-Smoking
- • Stayed 1 night
I do like the location
Stayed in April 2024
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