Gorgeous property, beautiful gardens.

Stayed in May 2024

It would have been great to have an onsen, but that's ok.

The staff is amazing; they put you in an elevator and then run up the stairs to meet you at the top. They try very hard to show hospitality. The food was absolutely phenomenal. We ate two dinners and two breakfasts in private rooms, and all were delightful and beautiful.

Stayed in May 2024

Can,t think of anything.

We stayed for 2 nights on a half board basis. Breakfast was an exceptional Japanese feast. The ryokan was well situated close to the city centre.

Stayed in January 2024

Nothing

Fantastic service!! Lovely, lovely ryokan. Fabulous food. None have compared since.

Stayed in February 2024

Everything was incredible. The rooms are very comfortable. The delicious kaiseki meals, each in a unique room with a different garden view, were the highlight of our stay.

Stayed in September 2023

Considering the cost of staying here, the one, small thing that bothered me during our stay was having to pay for a cup of coffee at breakfast

We thoroughly enjoyed our stay at Kinjoro. The staff was friendly, the room with a garden view was very nice. We booked the room with breakfast and dinner included and found the food, as well as presentation and private dining room, excellent. Even though we heard other people in this ryokan, we did not encounter another guest during our stay. This ryokan is about a 7 minute taxi ride from Aomori station and within walking distance of Old Town.

Stayed in August 2023

No onsen

Great location. We were able to walk to all the sites in Kanazawa.

Stayed in June 2023

Great stay in the ryokan - wearing our yukatas and eating the beautifully presented kaiseki meals. Our 2 bedroom suite was surprisingly large and spacious , opening out onto a private garden. A small kitchenette was also provided with a well stocked mini bar - all free. Bathroom was beautifully appointed with top notch toiletries provided for all of us in individual cloth bags! The meals ( breakfast and dinner ) were beautifully presented and served. Breakfast had a choice of western or japanese - we tried both - very good. Service was excellent - attentive, courteous and everything provided for. An unexpected surprise were the gold leaf boxes presented to us on our last day!

Stayed in May 2023

Beautiful building and lovely attentive staff. Excellent and beautifully presented food.

Stayed in May 2023

The staff are amazing. The food is so beautifully prepared and tasty. Extremely comfortable sleep

Stayed in April 2023

Nothing

Beautifully preserved and maintained property with super spacious rooms and conveniently located to many shops and attractions within easy walking. It is literally next door to an amazing Japanese ceramics history museum and shop. Out of this world service and meals.

Stayed in April 2023

As mentioned before, the Japanese breakfast is a bit challenging at times but I wouldn't avoid it altogether. If we'd stayed for an extra night we probably would have opted for the European style the second morning.

We loved our one-night stay at Kinjohro. The room was beautiful, the staff incredibly polite, and the garden that our room looked over was gorgeous. We ate an excellent dinner and opted for the Japanese breakfast the following morning. This was sometimes challenging for our European palates but there was plenty to choose from and it was an interesting experience so I do recommend it. We were there on a rainy day, and in some ways that was

Stayed in March 2023

Please see above.

The food was good, Ryokan was well kept and very clean and exclusive. My only disappointment was that it didn't have any hot spring bath, which was my fault as I didn't check probably before booking as I assumed all Ryokans in Japan has hot spring bath. Now I know it is not true that all Ryokans come with hot spring bath. Nonetheless, my stay at Kinjohro was pleasant and nice. Orh! just one comment, the wifi was rather weak and slow. This is only one issue I faced as I had to work on my laptop and it was a little frustrating when the internet was slow. Other than this, everything is perfect.

Stayed in April 2023

We had a Japanese style room which was beautiful but sleeping on a futon on the floor ended up giving me back ache. I would still recommend the experience though.

The staff were wonderful, location perfect, food spectacular and the whole experience magical!

Stayed in March 2023

absolute perfection. Everything was of very high standards.

Attentiveness from the staff. Promptness of meals and any requests. Beautiful suite. Incredible experience. Japanese style meals and breakfast were exceptional. Location was very central to the old part of town.

Stayed in April 2023

Exceptional quality from start to finish. Walking in felt like I was transported back in time. Room was large and inviting, meals were wonderfully crafted and delicious. I didn't speak much Japanese, and my host didn't speak much English, but even with our limited conversation I could tell the service was sincere. A wonderful stay.

Stayed in April 2023

It was my first ryokan -- an unusual wonderful experience, but I'm a little too old to crawl around the floor. We came in January (CNY) and it snowed all 3 days which added to the experience; however, it was very cold and the no-shoes policy (which I enforce in my home) and the lack of central heating, kept us from exploring the hotel and the nearby sites. Maybe we should have added a spa experience

The meals and service was excellent. The staff was friendly. The multipurpose room was large and constantly being changed for our use. The quality of the dinner was exceptional and both the Asian and Western breakfasts were nice. Only later did we learn there were only 6 rooms and it seemed to thrive on meetings and lunch businesses to support the ryokan hotel.

Stayed in January 2023

Nothing not to like

The service was impeccable and the food outstanding. We had someone who was dedicated to look after just us and she never failed to look after me and my son. We ate each meal in a different room and saw so many of the hotel's beautiful rooms and garden. The hotel is very well placed for some of Kanazawa's best locations.

Stayed in January 2023

The food is incredible. The service is impeccable.a beautiful ryokan experience.

Stayed in November 2022

This ryokan was stunning and the service, staff and attention to detail was superb. I am vegetarian and the chef provided three full kaiseki meals and one breakfast without meat. The food was exquisite! They also recognized after the first dinner that I was too full to finish, so my portions were reduced to accommodate my appetite. (I agree with another reviewer that the tempura was the best I've ever had.) Location was excellent- within walking distance of most points of interest. I would highly recommend Kinjohro to anyone visiting Kanazawa.

Stayed in October 2022

They didn’t provide traditional sleepers like other ryokans which makes walking around the hotel very uncomfortable given that the hotel is not heated so your feet are freezing. The pillows were like rocks. The elevator doesn’t support two normal size adults. The ryokan has no facilities. Didn’t feel like a luxurious experience given the price we have paid

Great location. Very kind staff.

Stayed in March 2023

Perhaps more English explanations regarding the building, yard, plants, and culture.

Great in all aspects. Warm greetings, helpful staff, good facilities and great views.

Stayed in September 2023

Quality of service - exceptional menu

Stayed in November 2022

There are no comments available for this review

Stayed in May 2024