The hotel is quite old which is mainly notable in the old fashioned style of the rooms and the lack of sound proof windows. The hotel is next to a busy road and the noise of the traffic is clearly audible even with windows closed. The carpet also had some stains on it.

The roof terrace was amazing, you have a beautiful view over the city. The location was good, in that it was a short walk from a metro station and close by several restaurants and stores.

Stayed in May 2024

Located overlooking a freeway.

Good size room. Comfy bed.

Stayed in April 2024

Nothing

Very clean, spacious, near TRAIN station. Responsive staff. There's supermarket nearby and a lot convenience stores.

Stayed in April 2024

I suspect some other guests were smoking as I did smell smoke a couple if times which was a bit unpleasant, but I do have a sensitive nose. When visiting the restaurant downstairs (which is awesome), make sure you order off the menu not the banquet which proved an expensive surprise!

We really liked the small hotel vibe. It was a great location for us, between two train stations so a very short walk which was absolutely great for us, two stops away from Shinjuku and close to toher areas that we wanted to check out. Really easy to get around from there, we liked the shops and the area very much and it felt like our areas after a short while. Strangely our room allocated was quite small, but we were eventually changed to a more suitable room. Overall the rooms are a good size for Tokyo. I had booking issues with booking.com, but the actual hotel was lovely and the staff friendly and helpful. Not much english if that is an issue for anyone, but of course that doesn't really matter as everyone works around that. We also liked the roof top area, which is a really great feature.

Stayed in March 2024

The room was a little tight for 4 people - we had trouble finding space to open our luggage.

The room was clean. Good location a couple of stops from Shinjuku Station. The pillows were the best we had in Japan. Having a small refrigerator in the room was helpful. The drinks and snacks provided were a nice surprise. It was nice having 4 beds for 4 people.

Stayed in April 2024

A bit further away from the action so spent quite a bit of time on trains Perfect restaurant downstairs although not part of the hotel - best meal we had

The best hotel we stayed in Japan Staff were helpful and room was large for Japan

Stayed in April 2024

It's right next to a load of busy roads. But I think the price reflects that and so it's worth that compromise.

Roof terrace, massive bed, free drinks, clean and spacious.

Stayed in April 2024

The room was facing the highway and unfortunately sound insulation was very poor. Even with earplugs it was difficult to fall asleep due to loud traffic.

Great value for Tokyo, great location near subway. Room was spacious and comfortable. Rooftop lounge area was very relaxing and coffee machine was nice feature.

Stayed in April 2024

The room is actually quite big, but the furnitures inside the room are too big make the room not spacious.

Location, cleanliness, staff

Stayed in April 2024

A bit of a walk from sasazuka station

Value for money

Stayed in March 2024

the wifi network was a bit hard to connect to - each room has its own designated network but I couldn’t find ours so I connected to an overall hotel wifi. Not earth shattering

conveniently located and super spacious and comfortable room!

Stayed in March 2024

The room is very spacious and spotless! Staff were very accommodating and helpful too. They also helped us arrange our airport transfer. The location is also nice, around 15 mins walk to Sazasuka Station. Right in front of the hotel is the bus stop going to Shibuya as well. They also provide complimentary snacks and drinks at the rooftop, which is really nice.

Stayed in December 2023

The small details can be improved such as coat hangers, doors/locks, strange interior decorations. Otherwise it was great.

The room was very big. Location was great.

Stayed in January 2024

The staffs are accommodating. We felt at home.

Stayed in January 2024

Too small a room for 4 persons.

Location

Stayed in January 2024

I think location is near a fire station or something. We kept hearing sirens at night and was quite annoying.

The room was spacious for a family of 5, which is something hard to come by in Japan. It's a different experience for them to be staying in a traditional Japanese family room. Just about 5 min walk from the train station with some shops and lots of restaurants. convenient store is just around the corner too.

Stayed in December 2023

A little dated.

Nearby shopping and ease of commute. Rooms are spacious.

Stayed in December 2023

Good location. Close to public transport, supermarket, restaurant…

Stayed in December 2023

No laundry

Stayed in November 2023

Our room was a little cramped because we are a family of four but its ok we just took out the extra bed Staffing is sometimes non existent you have to call in to find hotel worker The coffee machine in the rooftop was not cleaned out and refilled my husband has to figured it out but it's not bad because we get to enjoy the coffee from the expensive coffee machine It's a little far from the main attractions but it's not bad

It's clean though its an old hotel the staff were helpful the rooftop was lovely The free coffee snacks and drinks at the rooftop was excellent its about an 8 minute walk from the train station so its not so bad They let us leave our luggage when we have to go to the museum after we checked out

Stayed in November 2023

A 300 years onsen. If you want to an authentic experience of an onsen this is the place. It’s not luxury but has everything you need to relax. The onsen is nice. You can have also a private onsen. The dinner was amazing. The breakfast, as everywhere in ryokans of Hakone they serve fish. The bus stop is 3 mins and the lake Ashi 10 mins with the bus.

Stayed in November 2023

Close to station, quick train ride to Shinjuku

Stayed in October 2023

The Ambulances are noisy during the day and at night, but they did not disrupt our sleep.

The Hotel is close to public transport. Local bus to Shibuya and Shinjuku. Train Stations within easy walking distance. Local restaurants very good food and value.

Stayed in October 2023

cleanness

beutiful viwe from roof top

Stayed in October 2023