1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
#825 of 2,010 Holiday rentals in Kuala Lumpur
Guests' ChoiceBased on 100 apartment reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.0
Facilities
8.3
Staff
8.1
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 4 June 2024
Afiq
MalaysiaWifi not working even though already inform foreigner staff, bathroom water heater also not working. Only one access card, hard for group traveller.
Spacious, clean, got a bathtub. Swimming pool with a great view.
Stayed in June 2024
Reviewed: 31 May 2024
Maranhão
BrazilElevators on checkout day, more than 1h waiting.
Very large room.
Stayed in May 2024
Reviewed: 31 May 2024
Iydasaridah
MalaysiaOverall is good
Stayed in May 2024
Reviewed: 30 May 2024
Priscilia
MalaysiaThe lift quite peak, going up or down, must wait a long time.
The location quite convenient for us. During swimming have a nice view. Parking lot really enough to visitors.
Stayed in May 2024
Reviewed: 18 May 2024
Biju
ItalyClean
Stayed in May 2024
Reviewed: 17 May 2024
Kumaraguru
MalaysiaWaiting for long hours on peak hour at the Lift
Clean
Stayed in May 2024
Reviewed: 10 May 2024
Tien
VietnamThe elevator is very crouded.
Location, nice swimming pool,
Stayed in May 2024
Reviewed: 9 May 2024
Maria
GermanyThe building needs maintenance and it really needs a deep cleaning
The location is great
Stayed in May 2024
Reviewed: 8 May 2024
Emma
IrelandWe wished to stay an extra night as the apartment was still free, however, when we texted the host about extending it, he tripled the price which was very unfair. We had to find accommodation elsewhere.
The apartment was spacious, modern and clean. The beds were comfortable. Good location.
Stayed in May 2024
Reviewed: 7 May 2024
Hisham
AustraliaThe lobby that's is full of agent handling cash money and passing the room keys around, just seems a bit dodgy for '5 star' accomodation , maybe set up a corner or appropriate room or desk for them. Doesn't seem right just handling cash money just by the couch. Also the parking, as we type in the hotel address it's just doesn't seem right as it says the Faces Suites on the wall building and we're looking Platinum Suites or whatsoever on our booking. We had to make a few detour as we keep passing the entrance to the lobby as the surround them was full of those constrution orange cone and we thought it's not the entrance,so if they make the entrance with some sign saying to the Platinum Suites lobby would be better for the next guest so they won't have to make few rounds the city liek we did :( The room we stayed in didn't even have the tv input so can't even put the tv on, luckily we had ipad and free wifi in the room.
The 'infinity' pool, the views of KL city centre was magnificent, trying to get there when it's not busiest time (which is never) as everyone trying to get the picture of whole skyscrapers. But the staff was helpful enough and the pool guards was very strict not letting the people without proper pool attire in the pool which is fair enough and instruct everyone to get wash up under cold shower before jumping in.
Stayed in May 2024
Reviewed: 25 April 2024
Kasmahton
United KingdomThe lift floor is wet and slow
The location is great and the service is good
Stayed in April 2024
Reviewed: 16 April 2024
Mary
AustraliaIt was fine . Only minor things like no pool towels. 2 bottles of water but nothing much else. A bit soulless but comfortable..
It was a private, spacious apartment on level 31. Great views. Lovely infinity pool on Level 51!. The host met us and was helpful. Washing and drying machine was very useful.
Stayed in April 2024
Reviewed: 12 April 2024
Botan
IraqThe tower needs more elevators
Location is very good and good staff and amazing pool
Stayed in April 2024
Reviewed: 9 June 2024
Kainat
PakistanRooftop pool and their view
Stayed in June 2024
Reviewed: 9 June 2024
Abhinav
IndiaNothing to mention
Great location
Stayed in June 2024
Reviewed: 8 June 2024
Kavindran
MalaysiaRecommended accommodation for vacation
Stayed in June 2024
Reviewed: 7 June 2024
Shan
MalaysiaYes the view
Nice
Stayed in June 2024
Reviewed: 2 June 2024
Gerald
United KingdomIt was a great location
Stayed in May 2024
Reviewed: 1 June 2024
Janaka
SingaporeCheck-in and check-out process is ridiculous. I had informed of checking out early and requested to give back the deposit the night before. It has been almost a week and I have not received the deposit.
Stayed in May 2024
Reviewed: 31 May 2024
Syaiful
IndonesiaHouskepeeng nya
View nya
Stayed in May 2024
Reviewed: 31 May 2024
Effahaslina
MalaysiaNothing
Nice and owsem view
Stayed in May 2024
Reviewed: 31 May 2024
Mohamad
MalaysiaNot enough parking space while waiting for check in.
A lot of food stalls near Kampung Baru KL
Stayed in May 2024
Reviewed: 30 May 2024
Siti
MalaysiaGreat location Spacious apartment Amazing swimming pool
Stayed in May 2024
Reviewed: 29 May 2024
Nikki-ed
United KingdomReception can get busy, with lots of taxis coming and going
Great location, spacious apartment, great views over city, pool was clean easy access to all amenities, recommend staying here when visiting Kaula Lumpur
Stayed in May 2024
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