Lot. 297, (HSM. 772), Bandar Padang Matsirat, Bandar Padang Matsirat, 07100 Pantai Cenang, Malaysia
#13 of 127 hotels in Pantai Cenang
Guests' ChoiceBased on 661 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
9.2
Free WiFi
9.0
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End of dialog contentReviewed: 23 May 2024
Iyer
IndiaVery very limited dish for vegetarian Please add few varieties to support vegetarian meals
Location and nature.Good people and culture
Stayed in May 2024
Reviewed: 15 May 2024
Tan
SingaporeNothing.
The staff were friendly. The hotel breakfast was good. The room was very clean.
Stayed in May 2024
Reviewed: 8 May 2024
Sabrina
United KingdomA lot of walking to the room but it wasn't too bad. Location is close to airport but not that close to other things except a few shops.
Very clean and comfortable with beautiful room. We had a great sleep every night and were able to enjoy with a movie. Spacious enough for 2 people. Excellent tours booked through the front desk. Nice breakfasts.
Stayed in May 2024
Reviewed: 8 May 2024
Natasha
AustraliaNot close to beach even though we thought it would be from description. Pool closes too early.
Clean rooms, friendly staff, buffet breakfast. Also good mix of shops in the same complex
Stayed in May 2024
Reviewed: 2 May 2024
Jesudass
MalaysiaGood location and nice breakfast
Stayed in May 2024
Reviewed: 21 April 2024
Nilima
United KingdomOnly thing I would say is the double rooms are quite small.
It was a very lovely hotel. Great stay.
Stayed in April 2024
Reviewed: 18 April 2024
Maja
SloveniaWe felt welcomed from the start: staff were kind, hospitable and very helpful with tips and suggestions. Room was comfortable and clean, breakfast enjoyable. We liked the location of the hotel as well - it is very near the airport.
Stayed in March 2024
Reviewed: 15 April 2024
Farida
MalaysiaVery clean.
Stayed in April 2024
Reviewed: 13 April 2024
Puan
Malaysianeed more variety/choices for breakfast
Room is good except water slow in bathroom sink
Stayed in April 2024
Reviewed: 12 April 2024
Dowell
MalaysiaA very loud neighbour
Breakfast always good. Had dinner each evening which was excellent.
Stayed in March 2024
Reviewed: 11 April 2024
N
Hong KongDiect booking with hotel is cheaper
Breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Maria
Franceat night, there is no lights on the road from the center to the hotel
The room is clean and spacious. 5 minutes by car to the airport. If you rent a motorbike, it is very easy to go around the island
Stayed in March 2024
Reviewed: 6 April 2024
Kavitha
MalaysiaOur staycation really goes well with the best hospitality. Spotlessly clean, modern, delicious breakfast and lovely staff. Promptly response when we need clarification. Will come again. I miss the room. Junior smith suite. Really awesome even if it's small. Next vacation, I will book for the family studio.
Stayed in April 2024
Reviewed: 4 April 2024
Sandra
AustraliaNothing
The staff is amazing, very helpful and always here to help everything is clean and comfy I extended my stay 2 times One of the best place in Langkawi
Stayed in March 2024
Reviewed: 2 April 2024
Jamie
United KingdomBreakfast was great. Staff were friendly. Hotel exceeded expectations
Stayed in April 2024
Reviewed: 2 April 2024
Abdullah
United Arab EmiratesI think some rooms are not that big but yet the rooms are really lovely and clean
Clean and calm relax atmosphere nice crew and the kitchen is amazing
Stayed in March 2024
Reviewed: 31 March 2024
Stephen
United KingdomModern, spotlessly clean, good location, good breakfast, very helpful staff.
Stayed in March 2024
Reviewed: 24 March 2024
Emmi
FinlandWe had only one glass at the room and in our closet was dirty towel and used paper. Room need more plugs. A/C was strange. Sometimes it heated more than it should and sometimes it cools too much. Lady who works at breakfast was rude. If you stay here, you must rent a car / scooter. It is little bit too far away from everything.
Near by airport. Free parking area. Awesome rooftop pool, with sunchairs. Room and toilet was big and clean. Bed and pillows were comfy. 2 bottles free water included. Breakfast was awesome. So many different variations. Coffee was great ! 2 different laundryplaces downstairs. Also great Italian restaurant and 7eleven, pharmacy and minimarket ! Nightmarket close by.
Stayed in March 2024
Reviewed: 17 March 2024
Bev
United KingdomIt wasn't a problem, but hotel is a little drive from Cenang Beach (6km) but a pleasant Grab ride (12-15MR)
Welcoming staff, clean comfortable room (a/c, great shower, large beds and good pillows) lovely rooftop pool which is nicer than the photos and excellent food. Highly recommend. PS.Also, a handy launderette is in the parade of shops by the hotel.
Stayed in March 2024
Reviewed: 16 March 2024
Joshua
MalaysiaThe room we had was the farthest from the reception or the lift. Just a little further than we had hoped for. Other than that, we were absolutely thrilled to experience The Smith House.
Breakfast was fantastic although we had hope for more varieties. Room wise exceeded my expectations. Best so far in my yearly travel to Langkawi. Cleanliness and room equipment were so good, I had requested to change the mini fridge as it was not functioning, the crew was absolutely responsive and rectified it within 15 minutes.
Stayed in February 2024
Reviewed: 15 March 2024
Richard
United KingdomNothing
Beautiful clean staff excellent
Stayed in March 2024
Reviewed: 14 March 2024
Lotte
NetherlandsWell it’s a bit further from the beach but you’re there pretty fast.
Nice and clean. Very friendly staff
Stayed in March 2024
Reviewed: 12 March 2024
Ann
United KingdomNothing
Clean & modern with good food
Stayed in February 2024
Reviewed: 7 March 2024
Rukhsar
MauritiusNothing not to like
It was our 2nd time staying at smith house. As usual, all staff were very helpful and nice. We could have actually stayed somewhere else, but hospitality made us come back. They arranged car rental for us upon arrival
Stayed in March 2024
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