The free wifi was a bit unstable from our corner room, but this is not a big problem, The wifi was stronger in the second room and in the breakfast restaurant.

The pool was very nice and never too busy (at least during my stay) The room was lovely with a view of the city, which was a bonus. We could watch the sunrise and set. It was also extra large with a separate room with table, chairs, fridge. This was nice since my husband likes to read late and I tend to go to sleep early. Breakfast had a very wide selection, lots of fresh fruit and vegetables as well as eggs, sausages, bacon, cereals etc. The coffee machines made good, strong coffee-:)

Stayed in May 2024

Very friendly and helpful staff. Good breakfast.

Stayed in May 2024

Parking was good and not expensive but no information on website that we should pay for parking.

Room, breakfast, staff

Stayed in May 2024

Nothing

Great location, tasty breakfast, helpful staff, Easy access to swimming pool, will definitely use it again.Very strong 9. Thank you.

Stayed in April 2024

The hotel is actually two hotels that are connected, we stayed on room away from the premium hotel, but it was a long walk around for us to get to the breakfast hall as we could not use the elevators due to it being a different hotel than ours.

The room was spacious, the breakfast had a big selection and they had gluten-free bread on demand. The bed was comfortable and the pool was lovely.

Stayed in April 2024

Slow Internet (8 mbit), small TV far from the bed

Big room, clean, big bathroom.

Stayed in February 2024

We come in winter, in spite of this, our hotel room was too hot, it was not possible to reduce temperature effectively (neither by window or nor bz air condition) under cca 23 Celsius. It was quite unpleasant specialy during the night.

Very good standard for very good money.

Stayed in February 2024

We had to ask for towels every time after cleaning as housekeeping left only one bath towel for two people.

Breakfast was amazing. The pool was great although it was busy at times.

Stayed in January 2024

Dirty and very chlorinated water in swimming pool. At restourant poor food. Tasteless shrimps and pancakes. Beef was good!

Clean room

Stayed in January 2024

pool location

Stayed in November 2023

Fitted carpet on the floor was in need of refreshing.

Excellent breakfast, comfy bed, super-nice staff, spacious room with nice area to relax, tea& coffee facilities and ironing room available. I'd recommend this hotel for business trips and not only!

Stayed in November 2023

Rusty radiators, flaking paint in the bathroom and cracks in the shower

A lot of leisure options were available - pool, sauna, bowling etc

Stayed in November 2023

Liked all!!!

All, excellent 👌

Stayed in October 2023

Not all staff were pleasant and didnt smile

Ideal to get to were all the life was Cleaners were pleasant and the staff were pleasant in premium part also the male who we checked in with

Stayed in October 2023

EVERYTHING + Location near the mall

Stayed in August 2023

Towels are worn out Mattress is worn out Old hotels, seems to be from the 1980. Although, it is well maintained.

Breakfast is good Gym is good

Stayed in September 2023

Super comfortable; great facilities including pool; impressive breakfast.

Stayed in September 2023

The hotel needs cosmetic repairs, some details could be renovated to some extent. It can be seen that the hotel is not new.

Location is perfect, breakfast is delicious.

Stayed in September 2023

It was complicated to navigate between centrum and premium parts, ie room and breakfast and pool and garage.0

Stayed in August 2023

While the hotel itself is very clean proper and posh there are things I found a bit off, like for breakfast I always had to go to the other side of the building as Centrum Restaurant was closed for refurbishment I guess, there seemed to be a ceiling leak somewhere as there were buckets in one of the large rooms that connects along the way to the Premium restaurant The rooms aren't mega thoroughly cleaned as I found dust on places like the bed backboard and such which usually suggests it hasn't been cleaned on that spot for at least a few weeks (this is a bit nitpicky but my profession just happens to be a cleaner and some people tend to get agitated by it not me though I just notice these things) I mentioned there was little traditional Polish food on the premium restaurant's menu nothing bad just wanted an option especially some form of Pierogi as I found I really loved it when I got the chance to try it on the journey I'm typically a nervous person and I seemed to struggle with the staff as like most of Poland are somewhat cold though there were a few that were very nice and hospitable with how awkward I can be

the location is in a good spot close to the heart of Lodz. there are bus stops and tram stops literally outside the hotel so getting to places like Manufaktura and Lodz Fabryczna station is easy enough if you do not like moving around a lot and staying at the hotel there isn't a lot to do but a short walk away there is a cinema/shopping mall (Lodz Galeria) and my favourite Polish corner shop Zabka (froggy) and a massive street filled with many different shops/pubs down the road I didn't make use of the parking or the facilities like the gym pool and such so I have no opinion the staff seems hit and miss at times as Polish people can be cold at times but I didn't have any bad experiences with them as they were brief though when I checked out the young lady was very nice and pleasant compared to the others I spoke with as with most of Poland - polish is preferred heavily but you can get by with minimal language experience (except using public transport) the hotel accommodates English very well though as every member I spoke to spoke English the breakfast was fine and tasty though it is the same every day and like the evening meals are aimed at English/foreign customers I did use the restaurant out of breakfast hours and the food could be related to "British pub food" (Burgers/Steaks Etc) but it is good quality and very taste for what it is, I would prefer maybe some options to try Polish cuisine but that's me the room i had was clean functional and pleasant to come back to after a day exploring poland in the heat wave, aircon worked fine and while there is noticeable noise I prefer it as I like background noise like a fan blowing or rain to help me sleep the room was also kept stocked every time I left leaving the green service hanger, especially with complimentary water bottles which I avidly used on my journeys and my belongings were sometimes moved to tables but thats fine as I tend to not use the wardrobes and such as I...

Stayed in August 2023

hotel has older and newer part, we were in the older part, this needs, especially in case of bathrooms renovation - they were clean (or at least i think they were clean) however due to the fact that the equipment alreday its best ages behind it - it seem to be a bit dirty

property is centrally located, rooms are spacious, breakfast really good (wide range of food)

Stayed in August 2023

Could be cleaner but nothing serious to complain about.

It's an old four star hotel. It's ok for a one night stay, but would not want to be there for a week or so. You can use the facilities of the new part of the hotel so that's fine. Breakfast was good and plenty of things to choose from.

Stayed in August 2023

Hotel is quite old, location is noisy, conditioner is noisy as well

Breakfast was good

Stayed in July 2023

The water from the shower tub/sink was going away slowly. Not a big deal for us since we stayed 1 night only, but plumbing should have been checked before. What I disliked and found not making any sense was the intentionally made jagged/bumpy surface at the entrance/exit of the underground parking. Driving down is manageable but when I tried to slowly drive up, my car just stalled halfway because of the surface and I had to carefully roll it backwards and then drive up over the bumps/jaggies at a higher speed.

Nice service and excellent breakfast. :)

Stayed in July 2023