Mariacka 15/ Mariacka Tylna 15, 40-014 Katowice, Poland
#8 of 44 hotels in Katowice
Guests' ChoiceBased on 493 hotel reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.6
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Jan
Chileeverything was great, clean, nice shower, good beds, good location
Stayed in May 2024
Reviewed: 29 April 2024
Rafal
PolandHotel is marked as the one having a car park, in reality car park is not in the hotel, but at some shopping mall near by.
Hotel is located next to the most vibrant city areas. Very good breakfast with quite wide choice.
Stayed in April 2024
Reviewed: 28 April 2024
Rita
PolandThe hotel is in a very busy street, with a lot of bars and pubs. Although the room is well insulated, probably because we went on a Friday, we still had to use the earplugs provided by the hotel.
The bedroom was very well decorated and the bed was very comfortable. The bathroom was functional and very good hygiene products were available (shampo/body gel, conditioner, toothbrush and toothpaste). The breakfast was diverse and were available continental and local options
Stayed in April 2024
Reviewed: 11 April 2024
Yuliia
UkraineIt was very loud outside till 4am, a lot of bars and restaurants outside. Hotel provides earplugs but due to loud concert right under the windows it still wasn’t possible to have rest and sleep.
Nice and clean room, tasty breakfasts.
Stayed in April 2024
Reviewed: 29 March 2024
Michal
GermanyA single bed could be a bit wider
Exceptional breakfast, every day a little bit different buffet.
Stayed in March 2024
Reviewed: 4 March 2024
Cathal
IrelandComfortable beds, clean rooms. Location was perfect for our business trip. Food was excellent. Staff were helpful in arranging Taxi service.
Stayed in February 2024
Reviewed: 17 February 2024
Sofiia
UkraineLocation
Style
Stayed in December 2023
Reviewed: 31 January 2024
Mihai
RomaniaDon't remember.
Breakfast was included and very good!
Stayed in January 2024
Reviewed: 28 January 2024
Christiane
Germanymy shower did not work, but I got immediately a new room. So not really an issue :-)
really nice breakfast with local specialities and some really nice to haves like salmon and fresh juiced smoothies. Nice and cozy interieor (breakfast room is like a distillary/brewery) and also the rooms are very nice. Located in the city center of Katowice in walking distance to many nice restaurants. Extremely nice and helpful staff at the reception. I had an issue with the taxi company (only wanted to sed the receipt to a polish mobile number). The reception helped me to sort the issue with them. Thanks again for that exceptional service.
Stayed in January 2024
Reviewed: 24 January 2024
Renaud
FranceExcellent staff, super smiling and available withvreally good english skills
Stayed in January 2024
Reviewed: 21 January 2024
Alicja
United Kingdomclean, cozy
amazing staff
Stayed in January 2024
Reviewed: 14 January 2024
Patrycja
United KingdomRooms could be upgraded more
Good location
Stayed in January 2024
Reviewed: 14 January 2024
Anna
United KingdomIt was a little bit noisy from the street as it was Friday and people were enjoying themselves but earplugs were provided what was really thoughtful. TV could have more channels but I'm being too picky anyway
The staff was just wonderful. Really polite, really friendly, really helpful. Food at the restaurant was splendid and breakfast amazing. The location really good. Not far away from the railway station and the vibrant centre of the city
Stayed in January 2024
Reviewed: 11 January 2024
Aaron
United KingdomNothing
Great central location on a strip of bars. Wonderful staff with great knowledge and tips for the city. Attached to really nice restaurant, that has a great mood to it.
Stayed in December 2023
Reviewed: 6 January 2024
Helena
EstoniaQuiet room, good bed, super good breackfast.
Stayed in January 2024
Reviewed: 26 December 2023
Elad
GermanyThe toilet shape was odd 😂
The location was great, and the hotel is beautiful and comfortable. And the hotel & restaurants staff was friendly and professional. Especially Natalia, who was really accommodating & spends her time giving me the best recommendations. The food in the hotel restaurants was amazingly good, the best burger in town, and the breakfast buffet was rich and tasty, especially the croissants, wow yummy.
Stayed in December 2023
Reviewed: 21 December 2023
Kathleen
IrelandEverything was perfect for me. However as Hotel is located on a street with bars and restaurants there might be some street noise but from my room there was very little.
Hotel is centrally located in Katowice from Katowice train station it is approximately 15 minute walk to the Hotel. Best Western Hotel Mariacki is located on a street where there are bars and restaurants so it is easy to find somewhere to eat and go for drinks. Single room was compact, clean and bed was comfortable. Breakfast was amazing, great choice for everyone and very fresh. The receptionists also recommended us places to eat and were very kind and friendly. We ate dinner in the restaurant beside the hotel and food was excellent. We enjoyed our short stay and I would stay at this hotel again.
Stayed in December 2023
Reviewed: 13 December 2023
Mateusz
PolandThe location on the main street can have some disadvantages, especially during the weekend when people party out in the local pubs / clubs.
Nicely located, well maintained hotel. Adjacent restaurant where you can eat something or have a local beer. My wife appreciated Rituals toiletries in the bathroom.
Stayed in October 2023
Reviewed: 13 December 2023
Anastasiia
VietnamThe only thing was that the shower wasn’t tightened well and kept falling, so we had to keep it on the floor.
It’s a nice small hotel right in the touristic area, so all the bars and cafes are within 2 min walk. We stayed during the weekdays, so there wasn’t any noise from surrounding bars/clubs (people texting about it in reviews probably stayed on Friday, so keep that in mind). The hotel staff was nice and polite, the room was small, but good and clean.
Stayed in November 2023
Reviewed: 4 December 2023
Stephen
CyprusCannot say much only negative we wanted to get something to eat at 21:45 but were informed by thei waiter that the restaurant kitchen closes at 22:00 which technically we could have been able to order something simple or perhaps when checking in they could state this about kitchen closing 22:00. Did not want to be fussy and there are however many takeway/fast food places around the hotel (the barthere closes 23:00 so we managed to have a drink)
The hotel was very centrally located in Mariacki street which was a 10-15minute walk from the main station and shopping mall, were the main square is also there with the Christmas market Breakfast was extra charge and we eventually decided to take it but was worth it you got many options to choose from and we certainly not dissapointed.
Stayed in November 2023
Reviewed: 4 December 2023
Charlie
United KingdomHeater / air con didn’t seem to work left bathroom door open to heat from the towel radiator
Well located friendly front of house and good restaurant attached . Breakfast was good
Stayed in December 2023
Reviewed: 28 November 2023
Colin
United KingdomNothing to dislike
Location could not be in better place in Katowice, staff were excellent and so friendly could not ask for more, large room
Stayed in November 2023
Reviewed: 27 November 2023
Mark
United KingdomThis was a really nice, modern, cosy hotel right in the heart of the Katowice bar and restaurant district. A short walk from the Rynek (Market Square) and train station. There are brand new carrousel style car parks right at the back entrance to the hotel if you want to hire a car. The very cute Harry Potter themed Alahamora cafe was right outside the rear entrance too.
Stayed in November 2023
Reviewed: 26 November 2023
Ksnkb
United KingdomThe parking ! I know parking at a city centre hotel can be both in short supply and expensive. It is great you can drop off your bags befors parking ,but be warned the car park that the hotel have an arrangement with is hard to find and you have the tram lines to navigate
The breakfast was first class, a super range of foods both hot and cold for breakfast in an interesting dining room
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content