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  5. Reviews of Hotel Indigo Warsaw Nowy Świat, an IHG Hotel

Reviews of Hotel Indigo Warsaw Nowy Świat, an IHG Hotel 4 stars

Smolna 40, Sródmiescie, 00-375 Warsaw, Poland

#29 of 241 hotels in Warsaw

Guests' Choice

Review score

Based on 593 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 May 2024

    9.0
    Great value for a modern hotel in a historic setting.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The sauna and dream room were not turned on and functional. Despite asking them to do so. The lights in the room were confusing to operate and too bright!

    Modern design in a historic building. The breakfast was fantastic!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Excellent location, superb breakfast!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    No drawers in the room, only a wardrobe.

    Super location, next to Novy Swiat, superb breakfast, very helpful staff.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast a la carte- Last day we need it to go without eating the breakfast because we waited too long

    Very modern, clean, good breakfast

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Beautiful design and comfort
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Unfortunately there are nights clubs in the neighbourhood generating noise but nothing dramatic;

    Very central location. Our room was spacious, comfortable and very clean. Hotel is very well maintained and designed. Lobby is a masterpiece. Excellent breakfast. Nice service

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Room without Windows witch can be opened

    Location, interior exterior of buiding, short history about building on the wall. Breakfast was very very delicious.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great location, very friendly reception personnel, and the possibility for early check-in 😊

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Perfect design and good customer service!!!
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent . Nice and clean

    Stayed in March 2024

  • Reviewed: 22 April 2024

    10
    Location Location Location
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    This was my second time in Hotel Indigo Warsaw The location is amazing with direct connection with bus 175 to the airport All main attractions are with walking distance Rooms are nice big and specious thanks for great stay

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    I think it is a good deal
    • Business trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn’t like is that it was to noisy. I can hear the people in the beside room, the hall and the street.

    The room and decoration. Also de location was great.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ease of checking in and out. Since we were only staying in Warsaw one night, it was necessary for us to leave our luggage on Sunday morning with Anna (blonde). She was so very pleasant and happy to help us.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 2 nights

    The room was very bare -- I am all for modern / minimalist design but the room really lacks some art / furniture -- there was too little in it so it felt a bit lacking in warmth. I think they should get some big wall art to fill the walls.

    Hotel is in a very nice building with a very impressive entrance and reception space (where the bar is). Feels very grand and modern when you come into the hotel. The room was very nice and clean, and the hotel is in a good location.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It was facing into the courtyard with no ability to open windows and air con was not very effective so the room was stuffy.

    Big room, nice location.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Definitely recommend
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, comfortable room with lovely view Amazing breakfast

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights

    a slightly small gym and the sauna could be always on, not on-demand basis

    Excellent breakfast

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There was a problem with a loud music in one of the apartment. We couldn’t sleep all night…

    Stayed in February 2024

  • Reviewed: 10 March 2024

    10
    Exceptional staff and wonderful breakfast! Stylish and comfortable room and a cosy hotel.
    • Business trip
    • Couple
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Exceptional staff and wonderful breakfast! Stylish and comfortable room and a cosy hotel.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Excellent

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing- all good

    Really nice, elegant and quiet hotel.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The restaurant is amazing, breakfast is the best I ever had

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Amazing breakfest perfect location

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. The staff were really kind with consideration, suggesting additional choices with their recommendation.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Fantastic choice in Warsaw
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    The only negative I can write is that it gets a little loud on weekends because there are many bars next to the hotel. It seems like they have done as much as they can to solve this, but still...

    The hotel was an excellent stay. I really like the rooms they were the cleanest rooms i have ever stayed in my life. the staff was very helpful and very kind and also very polite and very knowledgeable. the hotel is in the center of warsaw, and it's easy to move around the city from it. also, the hotel has a sauna, which i didn't use, but it was very interesting that it was for free. The breakfast is not free but it was tasty and well thought of and finally I just want to mention again that the rooms were very good value for money and unbelievably clean. congratulations on this factor.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Many other better options in Warsaw.
    • Leisure trip
    • Solo traveller
    • Queen Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    The staff at this hotel were not friendly at all. This was my fourth time in Warsaw and I loved Puro hotel, Nobu and Verte. I wanted to try Indigo, but unfortunately I won’t be staying here, because it is so unpleasant to walk into the hotel after an exhausting journey and be greeted by not friendly staff members. Also I specifically made a note that I want my type of room with a bathtub, the hotel staff didn’t care at all, that I not only messaged them but also called long time ago to secure that I am given a room the same one I booked. Also I burned myself really bad at the steam room, because you cannot see where the vent is and I stepped right into the burning steam. The sauna itself wasn’t in very good condition. No soap in the shower.

    Beautiful lobby and my room was wonderful.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good, nothing negative

    Great location, welcoming staff, fabulous room, perfect!

    Stayed in February 2024

Showing 1 – 25

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