Al. Jerozolimskie 45, Sródmiescie, 00-692 Warsaw, Poland
#11 of 241 hotels in Warsaw
Guests' ChoiceBased on 1707 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.3
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Sharon
United KingdomLovely big room with street view, very quiet corridor and good air con. Comfortable bed and overall really pleasant stay.
Stayed in May 2024
Reviewed: 16 May 2024
Lynn
United KingdomPrice of the wine! Expensive!
Quiet room with air conditioner. Safe. Large wardrobe and plenty of storage for our cases. Fridge and tea/coffee making facilities. Comfy beds. Good location. Within walking distance to Warsaw Central station (trains and buses).
Stayed in May 2024
Reviewed: 15 May 2024
Jeremy
United StatesOur room was very comfortably appointed and we were very impressed by how our room was perfectly quiet (especially with a small conference event going on!), with lots of lighting options so that we never felt like it was too dark, or that if one of us wanted to read that we would disturb the other. Its central location made it very easy to coordinate both arrivals and departures (major coach and train stations are just a couple blocks away, and many bus lines also run through the immediate area) while its location made many attractions reachable on foot. The staff we interacted with were very attentive and helpful, and overall I think it represents excellent value for the price.
Stayed in April 2024
Reviewed: 15 May 2024
Jill
United Kingdombreakfast area was a little bit crowded as the tables were very close together. Room pillows not very comfortable.
Clean and comfortable rooms, staff very helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Megan
United StatesEverything was great!
Great location and close to public transportation. The room was beautiful with very comfortable beds and air conditioning. The staff was kind and accommodating. Room service was delicious and delivered quickly. Breakfast included lots of choices. Highly recommended!
Stayed in May 2024
Reviewed: 7 May 2024
Zdanomir
SpainThe stay was too short...
Old, nicely renovated building with own soul, in perfect location, good breakfast, comfy beds, clean....
Stayed in May 2024
Reviewed: 5 May 2024
Hillagar
IsraelGreat staff, great location as well. The room was very clean, and good facilities!
Stayed in May 2024
Reviewed: 5 May 2024
Alhajaj
SwedenNothing
Very good breakfast. very comfortable room and excellent location
Stayed in April 2024
Reviewed: 4 May 2024
Kathryn
United KingdomBreakfast was very good. Good location.
Stayed in May 2024
Reviewed: 3 May 2024
Oguzhan
TurkeyNothing.
Location, room, complimentaries... Everything was magnificent.
Stayed in April 2024
Reviewed: 1 May 2024
Marcis
LatviaSometimes can hear the noise from nearest room.
Perfect location. Greatest breakfast ever!
Stayed in April 2024
Reviewed: 30 April 2024
Karolina
United KingdomAmazing location, right across the Palace of Science and Culture. I had a window with a view of it, and it really blew my mind. Staff was very polite and helpful, such a nice experience!!
Stayed in February 2024
Reviewed: 30 April 2024
Patryk
United KingdomI had my second stay within a week with same size room but this time city view. The room was big size, nice king size bed, very well equipped room with lovely tea available to brew in the room. I have had lunch and dinner in the hotel restaurant and the food was exceptional, really good price and staff were very friendly. I highly recommend this hotel for everyone travelling to Warsaw.
Stayed in April 2024
Reviewed: 30 April 2024
Patryk
United KingdomCentral location, lovely old building. Friendly staff, big rooms and tasty breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Anna
SudanThe showerhead was broken so I could not stabilize the shower.
Lots of space in lobby, bedroom, shower room.
Stayed in April 2024
Reviewed: 26 April 2024
Tarja
FinlandSmooth reception, super ambient, beautiful place, nice breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Inesa
BelarusLooked Everything
Very friendly stuff, spacious rooms, very clean, super location, amazing breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Ed
United KingdomNothing
The whole hotel has a very quality feel, doors, fittings, food, staff, décor, reception, everything, feels 5star
Stayed in April 2024
Reviewed: 22 April 2024
Manuela
BulgariaIt was a little bit noisy, we could hear the trams and cars from outside.
Great Hotel, very kind staff. And I can totally recommend the cocktails in the bar!
Stayed in April 2024
Reviewed: 21 April 2024
Anna
PolandEverything was nice, Breakfast was good.
Stayed in April 2024
Reviewed: 16 April 2024
Stewart
United StatesI honestly have no complaints. Would recommend to anyone wanting to stay in city central Warsaw.
The location was wonderful, truly a great value for your money. Facilities were great, and staff was very welcoming and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Susan
United KingdomDuet too thick. Need an alternative to the duet. No shampoo.
Breakfast
Stayed in April 2024
Reviewed: 15 April 2024
John
United StatesHistoric neighborhood
Stayed in April 2024
Reviewed: 15 April 2024
Andreea
RomaniaRooms a little too dark, narrow.
Good location in a nice area and excellent breakfast, although a little too expensive .
Stayed in April 2024
Los Angeles, USA
Lienz, Austria
Braşov, Romania
Parson, Canada
Myrtle Beach, USA
Vasiliki, Greece
Covas do Douro, Portugal
Grand Case, Saint Martin
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content