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  5. Reviews of Best Western Jamaica Inn

Reviews of Best Western Jamaica Inn 3 stars

87-07 Van Wyck Expressway, Queens, NY 11435, United States

#61 of 81 hotels in Queens

Guests' Choice

Review score

Based on 1145 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    6.9

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Showing 76 – 100

  • Reviewed: 27 August 2023

    8.0
    Good for a short stay
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The security deposit amount is too high and the room price for one night is high for the location

    The room was spacious and equipped with everything you need

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Roll In Shower-Disabilty Access
    • Stayed 1 night
    • Submitted via mobile

    Very expensive, not worth the money.

    Near the airport. Ok

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with Roll In Shower-Disabilty Access
    • Stayed 2 nights
    • Submitted via mobile

    If it didn't.cost so much .

    Breakfast was good.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Had to turn off ac as it was noisy and it pulled all the mosquitoes into the room from outside

    Checked in here couple times and front desk staff is not really does not make you feel welcomed . Just blank stares and makes no effort to even smile with guests so it’s awkward!

    Stayed in July 2023

  • Reviewed: 8 August 2023

    8.0
    Nice for a leisure, non luxury stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    One of the sliding doors was off track, but that's it.

    My family and I came for a funeral. The staff was nice and it was convenient to the Hwy and airport. The room was nice enough and though the elevator was tight, it worked and didn't smell. I would recommend if you're not visiting for leisure luxury

    Stayed in May 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I reserved pay at hotel option but they took advance from my credit card!

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    The hotel was located close to where I was going and the staff was extremely pleasant the rooms were clean
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    TheProperty was clean the staff was courteous

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Disposable plates and cups
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    EVERYTHING at breakfast was served in disposable cups and plates as well as disposable things in the room. There was no concern for the environment.

    Lovely big room and comfortable beds.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    All good.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast room was a bit small, but not a big problem.

    The staff were very helpful. They looked after our luggage after we checked out while we went to Manhattan before coming back and then going on to JFK airport.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Manager requires Social Skills Education
    • Leisure trip
    • Family with young children
    • King Room - Lower Floor
    • Stayed 2 nights
    • Submitted via mobile

    Incidental charge of $250.00. Only one(1) roll of toilet paper given for a 3-day stay with two (2) people. Hotel manager is pretentious, and lacks finesse.

    Breakfast, non-smoking facility, and very clean.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Elevator wasn't working for 4 days. Rooms and bathroom could do with an uplift

    Stayed in July 2023

  • Reviewed: 24 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the elevator not working and my room on the 3rd floor

    The room was ok

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    A good hotel if you want to stay in Queens.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The elevator was broken and we were on the 3rd floor.

    Good breakfast, but it didn't seem to be replenished regularly. They gave lots of soap and lotion. Housekeeping came every day. Close to subway and bus stops.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Except for the person at check-in, the facility and breakfast service and staff were very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The reception staff was brusque and unfriendly; he was also unhelpful. When we checked in he asked whether we wanted our room cleaned in the morning. We said "no" , and asked when it would be cleaned. He said "when staff are assigned" but did not answer when we asked what that meant. When we returned to our room late on the second night, the room had not been cleaned and the towels were not replaced. I had to get towels from the from desk, and got only two incomplete sets. Later that evening the attendant called to say that we had opted for no room service. He did not seem to care -- not even an insincere apology.

    The breakfast was excellent. The person setting up the breakfast was very attentive and ensured that all items were replenished promptly. The breafast was very clean and adequate.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Good a d affordable place
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Big amount of deposit, not the best neighborhood but close to public transport, a bit small rooms

    Clean and comfortable, breakfast (though simple), gym, nice staff

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Due to location traffic is non stop and makes it hard to sleep

    Location is quite close to station. Beds are comfortable.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room with Roll In Shower-Disabilty Access
    • Stayed 1 night

    noise about traffic (i was at groundfloor)

    wifi breakfast clean

    Stayed in June 2023

  • Reviewed: 8 July 2023

    7.0
    Average 24hr stay
    • Leisure trip
    • Family with young children
    • King Room with Roll In Shower-Disabilty Access
    • Stayed 1 night
    • Submitted via mobile

    Very small corridors, you could just about walk side by side with suitcase, $250 room deposit, I find this extremely expensive regardless of the status of the hotel. It was almost a hindrance that you stayed there. Old decor and rooms. Small room, poor bathroom amenities.

    Location to JFK, very close to subway to get to Manhattan, easy for public transport links.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    6.0
    Good for a short, quick stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Location

    Breakfast was good. Room was decent. Lots of parking.

    Stayed in June 2023

  • Reviewed: 2 July 2023

    7.0
    Served a purpose
    • Leisure trip
    • Couple
    • King Room - Lower Floor
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel particularly clean

    Staff helpful and friendly especially the lady at breakfast

    Stayed in July 2023

  • Reviewed: 28 June 2023

    6.0
    Tolerable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Zero soundproof. Old rooms. Small TV. Plastic disposable tableware.

    Good bed. Normal breakfast. Location good. Staff was friendly.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    6.0
    Not much to look at but comfortable enough to stay at
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    The fact that the staff was also grabbing plates to eat from breakfast right in front of the guests. The should've either waited or have a staff room for them. Also even though this wasn't really the hotels fault the doors when they were slammed shut as a couple were on the floor we were on shook the entire room. Every single time in the middle of the night.

    The beds were comfortable and the TV had a good amount of channels

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to air train

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Highly recommend for a short stay near JFK.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t get any bottled water on-site -nothing offered in the rooms and vending machines were out.

    Very clean, nice staff. Breakfast was very good. Impressed with how clean they keep the facility. Free parking on-site.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Expensive but given the fact it’s New York I guess it’s what it is.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It had been remodeled but still old and tired.

    Handy to the airport because we had an overnight stay following a canceled flight.

    Stayed in June 2023

Showing 76 – 100

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