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Reviews of Quality Suites, Ft Worth Burleson 3 stars

321 South Burleson Boulevard, Burleson, TX 76028, United States

#11 of 12 hotels in Burleson

Guests' Choice

Review score

Based on 353 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    7.1

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Showing 76 – 100

  • Reviewed: 28 February 2024

    9.0
    2nd shift staff was very accommodating! Jessica was extraordinary and helpful
    • Leisure trip
    • Couple
    • King Suite - Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Steaks

    It was accommodating

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Very nice clean and so very reasonable.
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No dislikes

    Front desk person was so very nice and the price could not be beat

    Stayed in January 2024

  • Reviewed: 25 January 2024

    5.0
    Passable
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The indoor hot tub and pool were out of order. Room not that clean. Dried rice on the couch that….wasnt mine, pretty gross. Breakfast was served very fresh and clean but food quality just bad.

    Great staff, location, simple

    Stayed in January 2024

  • Reviewed: 10 January 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    The pool & hot tub were not working. When I asked about it I was told they had someone coming to fix it. The next day I asked again I was told they fired the pool guy & wasn't sure it was going to be fixed anytime soon. I told them that in that case I wanted to leave & be reimbursed. I was told they are not obligated to provide a pool & hot tub. I informed them that they advertised it that was the main reason I choose to book with them my son is autistic & if I tell him there is a pool & then tell him there is not that was going to cause a issue. I am still fighting for my refund!!! There where also roaches.

    Nothing

    Stayed in December 2023

  • Reviewed: 30 December 2023

    1.0
    Worst hotel in Burleson.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Everything. Beds that were so uncomfortable that I couldn’t stay there with my daughter. AC units that didn’t properly work. Claims that their rooms were soundproof but were anything but. A broken desk chair that nearly made my daughter fall out of it. (A chair which an employee admitted to her was supposed to have been replaced over a week earlier.) Floors that had soft spots as you walked down the hall. This hotel is in need of major repairs and refurbishment.

    Nothing

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Great place
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect for where I needed to go. Amber was very pleasant, attentive, and helpful. I was extremely pleased with my stay. The hotel was clean, and the bed was comfortable. Breakfast was hot and good. There is a restaurant next door which was perfect.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    4.0
    Won't stay there again
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Open breakfast as posted at 6 am. This is the 3rd time we have stayed at this hotel and will not stay there again. Every time we stay there is some issues. 1st time the elevator did not work. 2nd the pool was closed and now the breakfast was not available as posted.

    Breakfast was not served as posted so we had you go with out because they did not open at 6am as posted

    Stayed in December 2023

  • Reviewed: 27 November 2023

    9.0
    we would come again for sure
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    loved the facility only thing was that we were not able to take food to our room, with lots of guest it was hard to find a table for all of us together.

    Loved almost everything, location was great, people were friendly and super helpful.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No hot water at the sink. No heat in the room, very cold.

    Coffee

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not come to make beds with new sheets one time. They came and got my trash only. Hot water worked when it wanted to. Was like warm at best. Almost not hot enough to shower some days. Mattresses were nasty honestly. U could see hair amd dirt behind them by the headboards. Pubic hair in the bathroom when we arrived also. Probably try a different one next time. I got this one 2 years ago and it was way better. Seems to be going downhill. Lighting was poor also. Basically 2 lamps and the sink light that's it. They need some ceiling lights.

    The indoor pool.

    Stayed in October 2023

  • Reviewed: 7 September 2023

    5.0
    good
    • Leisure trip
    • Couple
    • King Suite - Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Crumbled sheets,knotted up ,broke window,not very cool

    Stayed in September 2023

  • Reviewed: 5 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Stayed in July 2023

  • Reviewed: 2 September 2023

    1.0
    Booked 2 nights. Stayed one night.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights

    There was a bug problem,

    The price of the room.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    10
    Exceptional
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    My room was big and spacious and very nice,cool air-conditioning, very quiet and room was dark at ngt ,just the way I like to sleep, it was worth every penny

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Could use a little more breakfast ides
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelt weird

    Location

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    Watch out for the night clerk - she’s pretty rude
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was no working elevator and I wasn’t feeling well - we were put on the 3rd floor. They wouldn’t let my friend bring me breakfast one day. When I checked in, the girl was not very pleasant. She demanded I pay when I’d already made the entire payment…a credit card had to be put on file as well as a $100 CASH deposit. She was kind of rude and made me call Booking.com to have them straighten things out…it took forever and when you’re not feeling well, it’s no good!

    The price was great and they do have an ok breakfast.

    Stayed in July 2023

  • Reviewed: 3 August 2023

    3.0
    It was a very disappointing stay.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was gnats in the room. The mattress on the pull out sofa was stained. They told me they didn't have pillows for the pullout or towels for the pool.

    Breakfast was ok

    Stayed in July 2023

  • Reviewed: 31 July 2023

    1.0
    Bad experience.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator was broken . We had to carry our luggage’s to the second floor. The ac wasn’t working properly in our room. Had to ask to the desk , and got our room switched to the 3rd floor ! The bathtub’s drain wasn’t working in this room . Also there were dead bugs in the room. Overall had a bed experience.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    1.0
    Bad
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Elevator was not working, my room was on the second floor and I have bad knees We could not get clean towels The mattress stained and old The tub was stained and dirty The sofa in the room was stained and dirty I tried to leave early but I couldn’t get a refund They said they would take a $100 off but they didn’t

    Stayed in July 2023

  • Reviewed: 24 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator did not work,hotel smelled bad,carpets very dirty.exercise room ,broken equipment. Dead bugs in room.no ice machine on 3rd floor. No pool towels,.I will never stay here again.

    Location.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    4.0
    Disappointing, hot but clean
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ac didn't work too well, elevator broken, ice machine broken, 100 dollar deposit that I wasn't told about

    The indoor pool and hot tub.. the workers were nice..

    Stayed in July 2023

  • Reviewed: 11 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bath tub could have been a litte bit cleaner. There was a big stain on my couch. Elevator didn't work the whole weekend need more variety of breakfast choice.

    It was a pleasant stay good staff and nice area

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    I love the rooms. Very nice and clean

    Stayed in June 2023

  • Reviewed: 1 July 2023

    3.0
    burleson
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    elevator broke, furniture broke or missing

    location

    Stayed in June 2023

  • Reviewed: 26 June 2023

    4.0
    Meh
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It looks old as heck in there, falling apart.

    The staff was nice for the most part

    Stayed in June 2023

Showing 76 – 100

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