321 South Burleson Boulevard, Burleson, TX 76028, United States
#11 of 12 hotels in Burleson
Guests' ChoiceBased on 353 hotel reviews
6.8Cleanliness
7.4
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
8.1
Value for money
7.3
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 February 2024
Staten
United StatesSteaks
It was accommodating
Stayed in February 2024
Reviewed: 1 February 2024
Shirley
United StatesNo dislikes
Front desk person was so very nice and the price could not be beat
Stayed in January 2024
Reviewed: 25 January 2024
Laura
United StatesThe indoor hot tub and pool were out of order. Room not that clean. Dried rice on the couch that….wasnt mine, pretty gross. Breakfast was served very fresh and clean but food quality just bad.
Great staff, location, simple
Stayed in January 2024
Reviewed: 10 January 2024
Dana
United StatesThe pool & hot tub were not working. When I asked about it I was told they had someone coming to fix it. The next day I asked again I was told they fired the pool guy & wasn't sure it was going to be fixed anytime soon. I told them that in that case I wanted to leave & be reimbursed. I was told they are not obligated to provide a pool & hot tub. I informed them that they advertised it that was the main reason I choose to book with them my son is autistic & if I tell him there is a pool & then tell him there is not that was going to cause a issue. I am still fighting for my refund!!! There where also roaches.
Nothing
Stayed in December 2023
Reviewed: 30 December 2023
Williams
United StatesEverything. Beds that were so uncomfortable that I couldn’t stay there with my daughter. AC units that didn’t properly work. Claims that their rooms were soundproof but were anything but. A broken desk chair that nearly made my daughter fall out of it. (A chair which an employee admitted to her was supposed to have been replaced over a week earlier.) Floors that had soft spots as you walked down the hall. This hotel is in need of major repairs and refurbishment.
Nothing
Stayed in December 2023
Reviewed: 26 December 2023
Priscilla
United StatesThe location was perfect for where I needed to go. Amber was very pleasant, attentive, and helpful. I was extremely pleased with my stay. The hotel was clean, and the bed was comfortable. Breakfast was hot and good. There is a restaurant next door which was perfect.
Stayed in December 2023
Reviewed: 14 December 2023
Mark
United StatesOpen breakfast as posted at 6 am. This is the 3rd time we have stayed at this hotel and will not stay there again. Every time we stay there is some issues. 1st time the elevator did not work. 2nd the pool was closed and now the breakfast was not available as posted.
Breakfast was not served as posted so we had you go with out because they did not open at 6am as posted
Stayed in December 2023
Reviewed: 27 November 2023
Angel
United Statesloved the facility only thing was that we were not able to take food to our room, with lots of guest it was hard to find a table for all of us together.
Loved almost everything, location was great, people were friendly and super helpful.
Stayed in November 2023
Reviewed: 30 October 2023
Roger
United StatesNo hot water at the sink. No heat in the room, very cold.
Coffee
Stayed in October 2023
Reviewed: 10 October 2023
Brandon
United StatesDid not come to make beds with new sheets one time. They came and got my trash only. Hot water worked when it wanted to. Was like warm at best. Almost not hot enough to shower some days. Mattresses were nasty honestly. U could see hair amd dirt behind them by the headboards. Pubic hair in the bathroom when we arrived also. Probably try a different one next time. I got this one 2 years ago and it was way better. Seems to be going downhill. Lighting was poor also. Basically 2 lamps and the sink light that's it. They need some ceiling lights.
The indoor pool.
Stayed in October 2023
Reviewed: 7 September 2023
Guidry
United StatesCrumbled sheets,knotted up ,broke window,not very cool
Stayed in September 2023
Reviewed: 5 September 2023
Maria
United StatesEverything was great
Stayed in July 2023
Reviewed: 2 September 2023
Shontel
United StatesThere was a bug problem,
The price of the room.
Stayed in August 2023
Reviewed: 22 August 2023
Rosie
United StatesNothing
My room was big and spacious and very nice,cool air-conditioning, very quiet and room was dark at ngt ,just the way I like to sleep, it was worth every penny
Stayed in August 2023
Reviewed: 14 August 2023
Keith
United StatesSmelt weird
Location
Stayed in August 2023
Reviewed: 3 August 2023
Gina
United StatesThere was no working elevator and I wasn’t feeling well - we were put on the 3rd floor. They wouldn’t let my friend bring me breakfast one day. When I checked in, the girl was not very pleasant. She demanded I pay when I’d already made the entire payment…a credit card had to be put on file as well as a $100 CASH deposit. She was kind of rude and made me call Booking.com to have them straighten things out…it took forever and when you’re not feeling well, it’s no good!
The price was great and they do have an ok breakfast.
Stayed in July 2023
Reviewed: 3 August 2023
Archer
United StatesThere was gnats in the room. The mattress on the pull out sofa was stained. They told me they didn't have pillows for the pullout or towels for the pool.
Breakfast was ok
Stayed in July 2023
Reviewed: 31 July 2023
Shaheen
United StatesThe elevator was broken . We had to carry our luggage’s to the second floor. The ac wasn’t working properly in our room. Had to ask to the desk , and got our room switched to the 3rd floor ! The bathtub’s drain wasn’t working in this room . Also there were dead bugs in the room. Overall had a bed experience.
Stayed in July 2023
Reviewed: 25 July 2023
Rolanda
United StatesElevator was not working, my room was on the second floor and I have bad knees We could not get clean towels The mattress stained and old The tub was stained and dirty The sofa in the room was stained and dirty I tried to leave early but I couldn’t get a refund They said they would take a $100 off but they didn’t
Stayed in July 2023
Reviewed: 24 July 2023
Loretta
United StatesElevator did not work,hotel smelled bad,carpets very dirty.exercise room ,broken equipment. Dead bugs in room.no ice machine on 3rd floor. No pool towels,.I will never stay here again.
Location.
Stayed in July 2023
Reviewed: 20 July 2023
Priscilla
United StatesAc didn't work too well, elevator broken, ice machine broken, 100 dollar deposit that I wasn't told about
The indoor pool and hot tub.. the workers were nice..
Stayed in July 2023
Reviewed: 11 July 2023
Tina
United Statesbath tub could have been a litte bit cleaner. There was a big stain on my couch. Elevator didn't work the whole weekend need more variety of breakfast choice.
It was a pleasant stay good staff and nice area
Stayed in July 2023
Reviewed: 1 July 2023
Jamie
United StatesEverything was great
I love the rooms. Very nice and clean
Stayed in June 2023
Reviewed: 1 July 2023
Rex
United Stateselevator broke, furniture broke or missing
location
Stayed in June 2023
Reviewed: 26 June 2023
Geoff
United StatesIt looks old as heck in there, falling apart.
The staff was nice for the most part
Stayed in June 2023
Naxos Chora, Greece
Fort Lauderdale, USA
Wickenburg, USA
Puncak, Indonesia
Tel Aviv, Israel
Férel, France
Beaulieu-sur-Mer, France
Ko Kood, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content