The check in process for this hotel took over two hours!! The staff just didn’t care about the customers at all. Quite frankly the process and their attitude was nothing short of disgusting. Completely unacceptable for any hotel let alone the world’s most famous one !

So much entertainment in one place . Venus Pool area is amazing , we hired a Cabana which was brilliant. Fantastic hotel all round . A true Las Vegas legend !! Most of the staff are extremely friendly and very very professional.

Stayed in June 2024

The rooms are dated & could do with being refurbished. Missing pictures on the wall, Staines on carpets and walls etc but otherwise comfortable

Location is great

Stayed in May 2024

I am still waiting for an email of the account for my stay

in house breakfast

Stayed in May 2024

we lost our way several times - direction not clear very poor service at one of the restaurants

very nice hotel

Stayed in June 2024

Bathroom flooded when we used the shower Self park is really far away from reception to check in

Comfy bed Good location Lots going on

Stayed in May 2024

Some basic amenities missing in room such as vanity kit etc. Rooms look old fashioned and little untidy washroom.

Place of the hotel is best thing about hotel center of the strip with lot of eating options and great pool. Some nice clubs and big casino.

Stayed in May 2024

Check in staff were not that helpful. “Excursion” desk by the shops was an absolute joke. I spoke to Caesars check in staff about this and they were not interested.

The room was clean and facilities amazing!

Stayed in May 2024

That we stood in the check in line for an hour just to be told we were supposedly were being upgraded to a different room therefore we had to go to a different part of the hotel to finally check in. Also the fancy bar in the room with hidden things such as if you take something off to look at it like the hydration water in 30 seconds your charged 20 freaking dollars for it even if you didn't use it. Things like that should be disclosed at time of check in, luckily we talked to the check in gal and it was taken off my card. The signage in the parking garage needs some serious help. It's difficult to find where you need to go especially never been there before. We talked to a few people with this same complaint. The outrageous prices on the restaurants are stupid crazy. I guess if you have more money than sense it's a good deal but for the average blue collar folks there's not much of an option other than to go eat somewhere that's half affordable.

The location in proximity to other parts of the strip to see. The court yard was cool to see and get some pictures. The taxi service was super good. The parking garage is nice.

Stayed in May 2024

Rooms are fairly dated, was a weird stale cigarette type smell in ours. Lifts seemed all out of service bar 1 so constant wait! Main pool was closed entire 6 days of our stay - never loungers available so always had to “buy” the day beds - expect more than that from a hotel advertising 7 pools!!

Location is great, good amount of restaurants and shops

Stayed in May 2024

There was a construction/renovation going on when we were there so it' was a bit noisy.

The location is perfect. Our room is very spacious. Unfortunately there was a construction/renovation near our room.

Stayed in April 2024

LV is overwhelming a little bit, but we know it. And we go there :)

Caesars is Caesar - nothing to add. Splendid I would say :)

Stayed in May 2024

We had a cleaning incident in our bathroom when we arrived. We alerted hotel staff who were super kind about it, we went down to dinner and when we came back up to the room it was already taken care of!

Hotel has a lot to do, it’s nicely decorated and the staff is great.

Stayed in April 2024

There was an ongoing reconstruction, which was quite disturbing during day-time. Some of the elevators in Colosseum tower were not working therefore it took us almost 10 mins to get down. And I don’t understand why there is a 75$ fee for even touching the stuff in minibar.

Very nice, clean rooms, great&spacious bathroom, very nice view from our room.

Stayed in May 2024

The rooms didn’t have free coffee nor water I was disappointed with it

2 beds awesome

Stayed in May 2024

It was very expensive.

All in all it was very good.

Stayed in May 2024

The hotel has lost a lot of its “glamour” over the last few years. The staff on the night desk for check-in were clearly overwhelmed and quite unprofessional. We were offered an “upgrade” which ended up being in the old tower which needed major renovations. The room was awfully dirty, dingy and overall not acceptable for a five-star hotel. Thankfully, the hotel assistant manager, Miss Tolentino, saved the day and offered to switch our room in the morning. Miss Tolentino was incredibly professional, thorough and friendly - a credit to Caesars Palace. We stayed in the Palace tower and enjoyed the rest of our stay.

Great pools and club (OMNIA) / ambiance is nice

Stayed in May 2024

Long queues at check in and check out.

Location. Spacious rooms.

Stayed in May 2024

Valet Parking. No coffee maker in the room and very long queue in Starbucks to get a coffee in the morning.

Location & Checkout Kiosks

Stayed in April 2024

Check in too late 4pm. Check out 10am. No complimentary water or coffee. Had to pay to watch any TV/Movie. Only 1 bed changed by housekeeping. I was charged for moving the items in the mini bar and staff told me I'm not supposed to store my personal items, like my medicine and milk for the kids. Although a helpful staff member waived the mini bar items. Lack of signage. Hard to find Pool, Gym, Food, Theatre, etc Amenities and advantages of Caesars not advertised in house TV, like shows etc. Caesars Palace down-loadable map not accurate.

Location great.

Stayed in May 2024

The room was supposed to be strip facing, which technically it was, however without anything in sight. It should not be called so

The facilities and location are best , room is spacious and all amenities were there

Stayed in May 2024

Beds were uncomfortable we booked 2 rooms in different towers and the whole family complained bed’s uncomfortable

Spa was amazing

Stayed in May 2024

none of the self check out kiosks were working and the express check in/out machines were not available at all. and i was charged for mini bar items that were not used/consumed. made one request from through the cesar’s rewards app for additional towels, never received them.

very clean

Stayed in May 2024

I feel that we did not get the room we were supposed to get, when I asked the front desk, they just said that we had all the features that were on the list. Our booking said Premium Studio Suite, and we got a Princess Suite. We were supposed to have a double shower, didn't get that, two toilets, didn't get that, and a view of the pool, got a view if the parking ramp. Then I requested a refrigerator for our room, that I had to pay for, the first in they brought, had no control knob on it and didn't work, so I had to request a replacement. After a day and a half we finally got a working fridge. It took forever. The front desk would not credit this either.

Ceasers was clean, the room was clean, and the wait staff at the pool was very good.

Stayed in May 2024

I wish a refrigerator for personal items was included in the room.

Stayed in May 2024