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  5. Reviews of SpringHill Suites by Marriott New York Midtown Manhattan/Fifth Avenue

Reviews of SpringHill Suites by Marriott New York Midtown Manhattan/Fifth Avenue 3 stars

25 West 37th St, New York, NY 10018, United States

#197 of 418 hotels in New York

Guests' Choice

Review score

Based on 459 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    The beds and pillows were very comfortable.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted via mobile

    The room was real small and bathroom was partially private when we were all in the room.

    The locatives perfect for exploits York

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 7 nights
    • Submitted via mobile

    Room was a bit cramped (we had a desk and a sofa we never used, but had no room to enter/exit the room easily); A minus were also the feather pillows which triggered our allergy Breakfast was disgusting; everything was bland; only butter that was served was salty; not many choices for children

    Bed was comfy Bathroom was ideally sized, water pressure was excellent

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Definitely recommend
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and City View
    • Stayed 6 nights
    • Submitted via mobile

    Maybe a wider variety of cooked food for breakfast eg sausages bacon however there was still a good selection of bagels, waffles etc.

    Location fantastic and view of empire state from window was amazing

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    It was staff friendly and clean Just not happy woth the beds we woke up every morning with a stiff neck and sore back
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted via mobile

    The tv kept going in and out and the mattresses were very worn

    It was clean room was spacious

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    No room service, asked for extra blanket, they didn’t respond.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    We liked our stay and the location was excellent. Staff were helpful and accommodating and any issues were resolved easi
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    No room to sit at breakfast, tables were cramped and there was a shortage of chairs. Considering everyone has breakfast included, there isn’t enough room for everyone. Rooms had everything apart from a kettle which we needed.

    The beds were very comfortable, rooms had everything you needed apart from a kettle. There was a gym to use if needed which was well equipped and clean, modern and looked recently done. Paintwork was good and it was very clean. Breakfast was basic, but good. Location was excellent. Housekeeping was frequent and well stocked bathrooms.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent
    • Leisure trip
    • People with friends
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Small breakfast selection and small dining room.

    Staff were accodmating and very friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast space.

    All was great. Breakfast space was very small and crowded.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in a very good location close to everything. The room I received was high and I had a nice view of the Empire State Building. the staff were very friendly, and though It was laking vegetables the breakfast was very nice

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Solo traveller
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The scaffolding outside I didn't expect but that is common in NYC

    Helpfu and friendly staff, Receptionist helped me get a room after 12 am when I couldn't book it online

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Great location, spacious rooms, friendly staff and very clean, would come again!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    We were a bit surprised about the deposit ($50,- a day) since there was no mention of it on the Booking.com website. But this was not the hotels fault, but Booking.com shortcoming.

    The hotel is a bit dated design wise, but the location, complementary breakfast, spacious rooms, cleaness and friendly staff exceeded our expectations. Beds are comfortable as well as the facilities in the room. Read some reviews regarding overcrowded breakfast area, but that was not this case at all. Would defenitely come again!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Comfortable spacious room, spotlessly clean. Friendly and efficient staff. Would stay again.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night

    Couldn't get any internet connection because didn't have correct log in info. Wasn't a biggie for me but could be annoying for others. Breakfast could be better for the room price, the breakfast area is small for the size of the hotel and I could see how it would get overcrowded at busy times of year.

    Good location, comfortable bed, quiet staying 10th floor in March given how noisy Manhattan is in general. Room and bathroom were super clean, spacious and easy to move around in. Very friendly and efficient staff. Fast elevator.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good location, small rooms
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    We had booked the place because they mentioned they have parking available but that’s not the case. They ask you to park at a public parking. So it’s not really hotel parking. Rooms are small but you know that it’s manhattan. They have a weird room plan where they have put a closet and table in the middle of the room making it feel like even smaller.

    It’s very close to empire state building and times square. A lot of food joints and cafes around.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Studio
    • Stayed 3 nights

    Location is excellent, nice breakfast and room.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Nice and relaxing
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could be better

    I like that it’s not to far from Time Square. But property was very secure

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    We enjoyed our stay there. Of course, there is always room for improvements but overall it’s a nice hotel. Would stay th
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    Walls are very thin. Rooms are small. TV needs the option to sign in to Netflix or other streaming services.

    Great location and everything was really clean.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Studio Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    breakfast very bad

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Comfortable space for a short trip at a fair price.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted via mobile

    Closet storage was small to none, just an armoire like piece of furniture on the corner, so not much room for you to hand your things and limited space for your luggage storage.

    The hotel is situated just a few blocks away from the Empire State building, but still within walking distance of Times Square, Madison Square Garden and Grand Central station. The room was adequate for the price, although the bathroom door was more of a "homelike" door (sliding door with no lock and a frosted glass) so if you're traveling with friends the privacy can get...interesting. Besides this, beds were comfy but closet/store was very limited.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    9.0
    Nice place to relax after intense days in NYC
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    The windows were dirty so yoy couldn't appreciate the view so much

    Amazing view, comfy, clean and good breakfast

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The options for breakfast did not really go so I did not partake

    The stay was amazing staff were very helpful and friendly

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights

    there was a repairing on the hotel just in that time we stayed in, view from window was awful

    location was pretty close to almost every place we visited

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    great stay
    • Leisure trip
    • Family with young children
    • King Studio with City View
    • Stayed 5 nights
    • Submitted via mobile

    breakfast

    location and the most comfortable bed

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    great stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and City View
    • Stayed 5 nights
    • Submitted via mobile

    breakfast

    location, the most comfortable bed ever

    Stayed in January 2024

Showing 1 – 25

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